Freshworks
Disclosed by 18 companies
- Aklamio
Customer service and service quality improvement
“We use the Services of Salesforce.com EMEA Limited, Floor 26 Salesforce Tower, 110 Bishopsgate, EC2N 4AY London, UK (hereinafter also referred to as “Salesforce”) and of Freshworks Inc., 2950 S. Delaware Street, Suite 201, San Mateo, CA 94403 (hereinafter also referred to as “Freshsales”) on the basis of an data processing relationship for customer service and to improve the quality of service for our corporate customers.” source · observed Jul 30, 2026
- Bitwarden Inc.
Customer relationship management
“Freshworks, Inc. Customer relationship management USA” source · observed Jul 23, 2026
- CarltonOne
Customer service ticketing solution. System manages the inbound/outbound communication between CarltonOne and the end-user help requests
“Freshworks Customer service ticketing solution. System manages the inbound/outbound communication between CarltonOne and the end-user help requests California, USA (AWS Region: us-east-1)” source · observed Jul 29, 2026
- Channeltivity
support ticketing and knowledge base
“FreshWorks, Inc. Third-party Service Provider: Provides support ticketing and knowledge base. United States” source · observed Jul 30, 2026
- Cloudmersive, LLC
Business Software
“Freshworks Business Software United States” source · observed Jul 29, 2026
- elastic.io
Technical support request management
“we use the Freshdesk system from Freshworks Inc., 1250 Bayhill Drive, Suite 315, San Bruno, CA 94066, USA (hereinafter: “Freshdesk”) to accept and manage technical support requests. For the purpose of these support services, Freshdesk collects personal data such as e-mail address, last name, first name, geolocation data, etc.” source · observed Jul 29, 2026
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- Lingvanex
Customer service solutions
“Freshworks Inc. The recipient provides customer service solutions. Freshworks Inc. is located in the USA. Relevant Privacy Policy. Freshworks Inc. participates in the Data Privacy Framework, which enjoys an adequacy decision of the European Commission.” source · observed Jul 30, 2026
- Mindtickle
Managing customer support tickets
“Freshworks, Inc. Platform, Asset Hub, Call AI, RevOps, DSR Managing customer support tickets United States of America Mandatory: Name, Email; Optional: Support Call Audio, Support Call Video 2950 S. Delaware Street, Suite 201, San Mateo, CA 94403, United States of America Active” source · observed Jul 23, 2026
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- Supermetrics
Support desk services and analytics
“Freshworks, Inc. Country: USA Processing Activities: Support desk services and analytics” source · observed Jul 29, 2026