A

Aklamio

Aklamio provides a fully-serviced Customer Incentives Platform for businesses, enabling marketing strategies around incentives.

vendor	purpose	evidence
A aklamio Spain Services S.L. Spain	Support Services	“For support Services, we use the Services of Zendesk, Inc, 181 Fremont St, 17th Floor, San Francisco, Cand aklamio Spain Services S.L., calle Orense, nº 6 10-A Madrid, 28020, Spain, on the basis of data processing relationships. These companies can receive personal data from us within the framework of the data processing relationship. The data is transmitted to Zendesk Inc. in the USA and thus to a country outside the EU or the EEA. This transmission is permitted under Art. 46 GDPR, as Zendesk Inc and Aklamio have entered into standard contractual clauses within the meaning of Art. 46 GDPR” source
A Amazon Web Services USA	Hosting, storage, backup, and operational monitoring	“Processor Name & Address: Amazon Web Services, Inc., 410 Terry Avenue North, Seattle, WA 98109-5210, USA Legal Basis & Safeguards: We have executed the AWS Data Processing Addendum (which incorporates the EU Commission Standard Contractual Clauses under Art. 46 GDPR), ensuring that any transfer of personal data to the USA is subject to appropriate safeguards. Data Types & Purposes: User account information, activity logs, and system backups are processed solely to provide hosting, storage, backup, and operational monitoring.” source
A Apollo.io USA	Prospect list enrichment	“ZenLeads Apollo (Apollo.io, 2 Embarcadero Center, 8th Floor, San Francisco, CA 94111, USA) Purpose: Enrichment of prospect lists with firmographic and technographic data.” source
D Datev eG Germany	Payroll and accounting	“For payroll and accounting services, we use the services of Datev eG” source
D Dovetail Australia	Product research	“For our Product Research interviews, we use the services of Dovetail Pty Ltd” source
E Emarsys North America Inc USA	E-mail service	“We use the services of the following service providers for sending e-mails on the basis of data processing relationships: Emarsys North America Inc” source
F Freshworks USA	Customer service and service quality improvement	“We use the Services of Salesforce.com EMEA Limited, Floor 26 Salesforce Tower, 110 Bishopsgate, EC2N 4AY London, UK (hereinafter also referred to as “Salesforce”) and of Freshworks Inc., 2950 S. Delaware Street, Suite 201, San Mateo, CA 94403 (hereinafter also referred to as “Freshsales”) on the basis of an data processing relationship for customer service and to improve the quality of service for our corporate customers.” source
G Google LLC USA	Email service	“We use the services of the following service providers for sending e-mails on the basis of data processing relationships: Emarsys North America Inc, 10 W Market St., Suite 1350, Indianapolis, IN 46204,United States Google LLC (“Google”), Amphitheatre Parkway, Mountain View, CA 94043, USA ThemeWagon, Inc., DBA MailBluster, 2025 Sunset Lake Road, Suit B-2, Newark, 19792, Delaware, USA The above-mentioned service providers can receive and process your personal data within the scope of the existing data processing with us. The data is transmitted to Google and Emarsys in the USA and thus to a country outside the EU or the EEA. This transmission is permitted under Art. 46 GDPR, as Google and Aklamio have entered into standard contractual clauses within the meaning of Art. 46 GDPR” source
H Hetzner Germany	Hosting, storage redundancy, and performance monitoring	“Processor Name & Address: Hetzner Online GmbH, Industriestrasse 25, 91710 Gunzenhausen, Germany Legal Basis & Safeguards: We have signed Hetzner’s Data Processing Agreement, which meets all Art. 28 GDPR requirements. Data Types & Purposes: User account information and backups are stored and processed for hosting, storage redundancy, and performance monitoring within the EU.” source
K Kaspr SAS France	Acquisition of business contact data	“Kaspr (Kaspr SAS, 44 rue de la Chaussée d’Antin, 75009 Paris, France) Purpose: Acquisition of publicly listed business e-mails and phone numbers for cold outreach.” source
M Mailsuite S.L. Spain	Email campaign tracking	“MailSuite (Mailsuite S.L., calle Córcega, número 301, ático 2ª, 08008 – Barcelona (España).) Purpose: Tracking e-mail deliverability and open/click rates for our sales campaigns.” source
M Microsoft Ireland Operations Limited Ireland	Prospect search and list building	“LinkedIn Sales Navigator (Microsoft Ireland Operations Ltd, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland) Purpose: Advanced prospect search, list building, and in-platform messaging.” source
S salesforce.com EMEA Limited UK, USA	Customer service and service quality improvement	“We use the Services of Salesforce.com EMEA Limited, Floor 26 Salesforce Tower, 110 Bishopsgate, EC2N 4AY London, UK (hereinafter also referred to as “Salesforce”) and of Freshworks Inc., 2950 S. Delaware Street, Suite 201, San Mateo, CA 94403 (hereinafter also referred to as “Freshsales”) on the basis of an data processing relationship for customer service and to improve the quality of service for our corporate customers.” source
S Slack Ireland	Internal administration and communication	“For internal administration and communication purposes, we use the following contract processors, who can receive personal data within the scope of existing data processing with us: Slack Technologies Limited, 4th Floor, One Park Place, Hatch Street Upper, Dublin 2, Ireland” source
S Snowflake USA	Data warehousing	“For our centralized data storage and analytics, we use the services of Snowflake Inc.” source
T ThemeWagon, Inc. USA	Email service	“We use the services of the following service providers for sending e-mails on the basis of data processing relationships: Emarsys North America Inc, 10 W Market St., Suite 1350, Indianapolis, IN 46204,United States Google LLC (“Google”), Amphitheatre Parkway, Mountain View, CA 94043, USA ThemeWagon, Inc., DBA MailBluster, 2025 Sunset Lake Road, Suit B-2, Newark, 19792, Delaware, USA The above-mentioned service providers can receive and process your personal data within the scope of the existing data processing with us. The data is transmitted to Google and Emarsys in the USA and thus to a country outside the EU or the EEA. This transmission is permitted under Art. 46 GDPR, as Google and Aklamio have entered into standard contractual clauses within the meaning of Art. 46 GDPR” source
T tldx Solutions GmbH Germany	Sales call recording and transcription	“TLDX (tldx Solutions GmbH, Kaiser-Friedrich-Allee 51, 52074 Aachen Germany) Purpose: Recording and transcription of sales calls (audio/video) with explicit participant consent.” source
T Trello USA	Internal administration and communication	“The data is transmitted to Trello Inc. in the USA and thus to a country outside the EU or the EEA. This transmission is permitted under Art. 46 GDPR, as Trello Inc and Aklamio have entered into standard contractual clauses within the meaning of Art. 46 GDPR” source
T Trustpilot Denmark	Customer reviews	“For the collection, hosting and display of customer reviews, we use the services of Trustpilot A/S” source
Z Zendesk USA, Spain	Support Services	“For support Services, we use the Services of Zendesk, Inc, 181 Fremont St, 17th Floor, San Francisco, Cand aklamio Spain Services S.L., calle Orense, nº 6 10-A Madrid, 28020, Spain, on the basis of data processing relationships. These companies can receive personal data from us within the framework of the data processing relationship. The data is transmitted to Zendesk Inc. in the USA and thus to a country outside the EU or the EEA. This transmission is permitted under Art. 46 GDPR, as Zendesk Inc and Aklamio have entered into standard contractual clauses within the meaning of Art. 46 GDPR” source

• A

  aklamio Spain Services S.L.

  Spain

  Support Services

  “For support Services, we use the Services of Zendesk, Inc, 181 Fremont St, 17th Floor, San Francisco, Cand aklamio Spain Services S.L., calle Orense, nº 6 10-A Madrid, 28020, Spain, on the basis of data processing relationships. These companies can receive personal data from us within the framework of the data processing relationship. The data is transmitted to Zendesk Inc. in the USA and thus to a country outside the EU or the EEA. This transmission is permitted under Art. 46 GDPR, as Zendesk Inc and Aklamio have entered into standard contractual clauses within the meaning of Art. 46 GDPR” source

• A

  Amazon Web Services

  USA

  Hosting, storage, backup, and operational monitoring

  “Processor Name & Address: Amazon Web Services, Inc., 410 Terry Avenue North, Seattle, WA 98109-5210, USA Legal Basis & Safeguards: We have executed the AWS Data Processing Addendum (which incorporates the EU Commission Standard Contractual Clauses under Art. 46 GDPR), ensuring that any transfer of personal data to the USA is subject to appropriate safeguards. Data Types & Purposes: User account information, activity logs, and system backups are processed solely to provide hosting, storage, backup, and operational monitoring.” source

• A

  Apollo.io

  USA

  Prospect list enrichment

  “ZenLeads Apollo (Apollo.io, 2 Embarcadero Center, 8th Floor, San Francisco, CA 94111, USA) Purpose: Enrichment of prospect lists with firmographic and technographic data.” source

• D

  Datev eG

  Germany

  Payroll and accounting

  “For payroll and accounting services, we use the services of Datev eG” source

• D

  Dovetail

  Australia

  Product research

  “For our Product Research interviews, we use the services of Dovetail Pty Ltd” source

• E

  Emarsys North America Inc

  USA

  E-mail service

  “We use the services of the following service providers for sending e-mails on the basis of data processing relationships: Emarsys North America Inc” source

• F

  Freshworks

  USA

  Customer service and service quality improvement

  “We use the Services of Salesforce.com EMEA Limited, Floor 26 Salesforce Tower, 110 Bishopsgate, EC2N 4AY London, UK (hereinafter also referred to as “Salesforce”) and of Freshworks Inc., 2950 S. Delaware Street, Suite 201, San Mateo, CA 94403 (hereinafter also referred to as “Freshsales”) on the basis of an data processing relationship for customer service and to improve the quality of service for our corporate customers.” source

• G

  Google LLC

  USA

  Email service

  “We use the services of the following service providers for sending e-mails on the basis of data processing relationships: Emarsys North America Inc, 10 W Market St., Suite 1350, Indianapolis, IN 46204,United States Google LLC (“Google”), Amphitheatre Parkway, Mountain View, CA 94043, USA ThemeWagon, Inc., DBA MailBluster, 2025 Sunset Lake Road, Suit B-2, Newark, 19792, Delaware, USA The above-mentioned service providers can receive and process your personal data within the scope of the existing data processing with us. The data is transmitted to Google and Emarsys in the USA and thus to a country outside the EU or the EEA. This transmission is permitted under Art. 46 GDPR, as Google and Aklamio have entered into standard contractual clauses within the meaning of Art. 46 GDPR” source

• H

  Hetzner

  Germany

  Hosting, storage redundancy, and performance monitoring

  “Processor Name & Address: Hetzner Online GmbH, Industriestrasse 25, 91710 Gunzenhausen, Germany Legal Basis & Safeguards: We have signed Hetzner’s Data Processing Agreement, which meets all Art. 28 GDPR requirements. Data Types & Purposes: User account information and backups are stored and processed for hosting, storage redundancy, and performance monitoring within the EU.” source

• K

  Kaspr SAS

  France

  Acquisition of business contact data

  “Kaspr (Kaspr SAS, 44 rue de la Chaussée d’Antin, 75009 Paris, France) Purpose: Acquisition of publicly listed business e-mails and phone numbers for cold outreach.” source

• M

  Mailsuite S.L.

  Spain

  Email campaign tracking

  “MailSuite (Mailsuite S.L., calle Córcega, número 301, ático 2ª, 08008 – Barcelona (España).) Purpose: Tracking e-mail deliverability and open/click rates for our sales campaigns.” source

• M

  Microsoft Ireland Operations Limited

  Ireland

  Prospect search and list building

  “LinkedIn Sales Navigator (Microsoft Ireland Operations Ltd, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland) Purpose: Advanced prospect search, list building, and in-platform messaging.” source

• S

  salesforce.com EMEA Limited

  UK, USA

  Customer service and service quality improvement

  “We use the Services of Salesforce.com EMEA Limited, Floor 26 Salesforce Tower, 110 Bishopsgate, EC2N 4AY London, UK (hereinafter also referred to as “Salesforce”) and of Freshworks Inc., 2950 S. Delaware Street, Suite 201, San Mateo, CA 94403 (hereinafter also referred to as “Freshsales”) on the basis of an data processing relationship for customer service and to improve the quality of service for our corporate customers.” source

• S

  Slack

  Ireland

  Internal administration and communication

  “For internal administration and communication purposes, we use the following contract processors, who can receive personal data within the scope of existing data processing with us: Slack Technologies Limited, 4th Floor, One Park Place, Hatch Street Upper, Dublin 2, Ireland” source

• S

  Snowflake

  USA

  Data warehousing

  “For our centralized data storage and analytics, we use the services of Snowflake Inc.” source

• T

  ThemeWagon, Inc.

  USA

  Email service

  “We use the services of the following service providers for sending e-mails on the basis of data processing relationships: Emarsys North America Inc, 10 W Market St., Suite 1350, Indianapolis, IN 46204,United States Google LLC (“Google”), Amphitheatre Parkway, Mountain View, CA 94043, USA ThemeWagon, Inc., DBA MailBluster, 2025 Sunset Lake Road, Suit B-2, Newark, 19792, Delaware, USA The above-mentioned service providers can receive and process your personal data within the scope of the existing data processing with us. The data is transmitted to Google and Emarsys in the USA and thus to a country outside the EU or the EEA. This transmission is permitted under Art. 46 GDPR, as Google and Aklamio have entered into standard contractual clauses within the meaning of Art. 46 GDPR” source

• T

  tldx Solutions GmbH

  Germany

  Sales call recording and transcription

  “TLDX (tldx Solutions GmbH, Kaiser-Friedrich-Allee 51, 52074 Aachen Germany) Purpose: Recording and transcription of sales calls (audio/video) with explicit participant consent.” source

• T

  Trello

  USA

  Internal administration and communication

  “The data is transmitted to Trello Inc. in the USA and thus to a country outside the EU or the EEA. This transmission is permitted under Art. 46 GDPR, as Trello Inc and Aklamio have entered into standard contractual clauses within the meaning of Art. 46 GDPR” source

• T

  Trustpilot

  Denmark

  Customer reviews

  “For the collection, hosting and display of customer reviews, we use the services of Trustpilot A/S” source

• Z

  Zendesk

  USA, Spain

  Support Services

  “For support Services, we use the Services of Zendesk, Inc, 181 Fremont St, 17th Floor, San Francisco, Cand aklamio Spain Services S.L., calle Orense, nº 6 10-A Madrid, 28020, Spain, on the basis of data processing relationships. These companies can receive personal data from us within the framework of the data processing relationship. The data is transmitted to Zendesk Inc. in the USA and thus to a country outside the EU or the EEA. This transmission is permitted under Art. 46 GDPR, as Zendesk Inc and Aklamio have entered into standard contractual clauses within the meaning of Art. 46 GDPR” source