Zuora, Inc.
Zuora provides a quote-to-cash platform with billing, revenue automation, and AI-driven monetization tools for finance teams.
Subprocessors (26)
Processed Jul 23, 2026 · source disclosure ↗
| vendor | purpose | evidence |
|---|---|---|
| Amazon Web Services Germany, Japan, United States, Zephr Australia, Brazil, Canada, Ireland, Italy, New Zealand, Singapore, United Kingdom | Storage/hosting of Customer’s Tenant | “AWS provides secure cloud infrastructure for the storage and security of customer tenant (which includes personal data collected by customers while using Zuora and Zephr services).” source |
| Atlassian Pty Ltd Zuora, United States, Zephr Australia, Germany, Ireland, Singapore | Processing of Customer Personal Data for non-storage/hosting purposes | “Zuora and Zephr use the Jira customer support/ticketing services platform when providing support to customers. Jira may be used to process certain customer-defined personal data in connection with such requests.” source |
| Boomi United States | Processing of Customer Personal Data for non-storage/hosting purposes | “Boomi is an integration solution for Zuora's customers within the Zuora Billing Netsuite Connector, which provides seamless data exchange between Zuora and Netsuite. Boomi may process essential billing and financial information, such as customer names, addresses, payment details, and transaction history, as defined by the customer.” source |
| Cloudflare, Inc Zephr Global | Processing of Customer Personal Data for non-storage/hosting purposes | “Zephyr uses the Cloudflare Content Delivery Network (“CDN”) to optimize content delivery. CDNs are commonly used systems of distributed services that expedite the transmission of content. The CDN processes data at the point-of-presence closest to the location from which the end user is accessing the customer’s service, regardless of the customer’s location.” source |
| Google LLC The Netherlands, United States, United Kingdom | Processing of Customer Personal Data for non-storage/hosting purposes | “Zuora uses Google Cloud Platform (GCP) to offer the Secure Data Sharing for Snowflake feature to customers whose Snowflake account is hosted on GCP in the same customer-defined location.” source |
| Growfin United States, India, or Germany | Processing of Customer Personal Data for non-storage/hosting purposes | “Zuora uses Growfin to offer the Collections feature that processes invoice and customer contact details, invoice documents, payment and credit card details, as applicable.” source |
| LexisNexis Iceland, India, Netherlands, United Kingdom, United States | Processing of Customer Personal Data for non-storage/hosting purposes | “LexisNexis ThreatMetrix provides the digital identity and risk intelligence that supports Zuora Fraud Protection, an add-on to Zuora Payments. ThreatMetrix evaluates event-level metadata and behavioral signals associated with payment and account activity to help assess fraud risk in real time.” source |
| Microsoft Corporation United States, or Germany | Processing of Customer Personal Data for non-storage/hosting purposes | “Zuora uses Microsoft's Power BI tools as part of Zuora Revenue Analytics to enable customers to create interactive visualizations and dashboards from their aggregated tenant data. Customers that use Zuora’s Secure Data Sharing feature and whose Snowflake Account is on Azure will also use Microsoft.” source |
| Redocly United States | Processing of Customer Personal Data for non-storage/hosting purposes | “Redocly hosts Zuora's Developer Center, providing an optional "Try It" console that enables customers to test APIs against their sandbox environments. Customers may use APIs to process personal information, including credit card or payment information.” source |
| Snowflake United States, or Germany | Processing of Customer Personal Data for non-storage/hosting purposes | “Snowflake provides Zuora Revenue with a cloud-based data analytics service that enables Customers to aggregate their tenant data so that the data can be made available for analytical analysis and reports using Microsoft Power BI tools.” source |
| Stripe United States, or Ireland | Processing of Customer Personal Data for non-storage/hosting purposes | “Zuora uses Stripe Financial Connections to support the Bank Account Verification feature. Stripe Financial Connections enables retrieval of bank account and balance information to perform account verification and balance refresh.” source |
| Twilio United States, or Ireland | Processing of Customer Personal Data for non-storage/hosting purposes | “Zuora uses Twilio for two-factor authentication via SMS, when this feature is enabled by the Customer.” source |
| Userpilot United States | Processing of Customer Personal Data for non-storage/hosting purposes | “As a Customer uses Zuora Billing, Userpilot records the Customer’s Zuora user ID and information from their Zuora user profile, including business email address and name. Userpilot also records information about the user’s location in the application and details about the user’s browser.” source |
| Yuno Tecnologías, S.A.P.I. de C.V. United States, India | Processing of Customer Personal Data for non-storage/hosting purposes | “Yuno powers the payment processing functions for Zuora customers. Yuno processes payment method collection information, as well as submission and account information to manage Payments processing and to route payments transactions to the Customer’s chosen gateways and fraud providers.” source |
| Zuora Australia Pty Limited Australia, Bulgaria, Costa Rica, Germany, Switzerland, India, Italy, Japan, United States, France, Singapore, Sweden, United Kingdom | Zuora Affiliate Subprocessors | “Zuora and Zephr may use these affiliates to provide the following Services-related support: - ● Help Desk coverage - ● Engineering/Product Development - ● Support for technical operations related to the Services - ● Security” source |
| Zuora Bulgaria EOOD Bulgaria | Zuora Affiliate Subprocessors | “Zuora and Zephr may use these affiliates to provide the following Services-related support: - ● Help Desk coverage - ● Engineering/Product Development - ● Support for technical operations related to the Services - ● Security” source |
| Zuora Affiliate Subprocessors | “Zuora and Zephr may use these affiliates to provide the following Services-related support: - ● Help Desk coverage - ● Engineering/Product Development - ● Support for technical operations related to the Services - ● Security” source | |
| Zuora Germany GmbH Germany | Zuora Affiliate Subprocessors | “Zuora and Zephr may use these affiliates to provide the following Services-related support: - ● Help Desk coverage - ● Engineering/Product Development - ● Support for technical operations related to the Services - ● Security” source |
| Zuora Affiliate Subprocessors | “Zuora and Zephr may use these affiliates to provide the following Services-related support: - ● Help Desk coverage - ● Engineering/Product Development - ● Support for technical operations related to the Services - ● Security” source | |
| Zuora Affiliate Subprocessors | “Zuora and Zephr may use these affiliates to provide the following Services-related support: - ● Help Desk coverage - ● Engineering/Product Development - ● Support for technical operations related to the Services - ● Security” source | |
| Zuora Italia S.r.l Italy | Zuora Affiliate Subprocessors | “Zuora and Zephr may use these affiliates to provide the following Services-related support: - ● Help Desk coverage - ● Engineering/Product Development - ● Support for technical operations related to the Services - ● Security” source |
| Zuora Japan KK Japan | Zuora Affiliate Subprocessors | “Zuora and Zephr may use these affiliates to provide the following Services-related support: - ● Help Desk coverage - ● Engineering/Product Development - ● Support for technical operations related to the Services - ● Security” source |
| Zuora Services LLC United States, France | Zuora Affiliate Subprocessors | “Zuora and Zephr may use these affiliates to provide the following Services-related support: - ● Help Desk coverage - ● Engineering/Product Development - ● Support for technical operations related to the Services - ● Security” source |
| Zuora Singapore, Pte. Ltd Singapore | Zuora Affiliate Subprocessors | “Zuora and Zephr may use these affiliates to provide the following Services-related support: - ● Help Desk coverage - ● Engineering/Product Development - ● Support for technical operations related to the Services - ● Security” source |
| Zuora Sweden AB Sweden | Zuora Affiliate Subprocessors | “Zuora and Zephr may use these affiliates to provide the following Services-related support: - ● Help Desk coverage - ● Engineering/Product Development - ● Support for technical operations related to the Services - ● Security” source |
| Zuora UK Limited United Kingdom | Zuora Affiliate Subprocessors | “Zuora and Zephr may use these affiliates to provide the following Services-related support: - ● Help Desk coverage - ● Engineering/Product Development - ● Support for technical operations related to the Services - ● Security” source |
- Amazon Web ServicesGermany, Japan, United States, Zephr Australia, Brazil, Canada, Ireland, Italy, New Zealand, Singapore, United Kingdom
Storage/hosting of Customer’s Tenant
“AWS provides secure cloud infrastructure for the storage and security of customer tenant (which includes personal data collected by customers while using Zuora and Zephr services).” source
- Atlassian Pty LtdZuora, United States, Zephr Australia, Germany, Ireland, Singapore
Processing of Customer Personal Data for non-storage/hosting purposes
“Zuora and Zephr use the Jira customer support/ticketing services platform when providing support to customers. Jira may be used to process certain customer-defined personal data in connection with such requests.” source
- BoomiUnited States
Processing of Customer Personal Data for non-storage/hosting purposes
“Boomi is an integration solution for Zuora's customers within the Zuora Billing Netsuite Connector, which provides seamless data exchange between Zuora and Netsuite. Boomi may process essential billing and financial information, such as customer names, addresses, payment details, and transaction history, as defined by the customer.” source
- Cloudflare, IncZephr Global
Processing of Customer Personal Data for non-storage/hosting purposes
“Zephyr uses the Cloudflare Content Delivery Network (“CDN”) to optimize content delivery. CDNs are commonly used systems of distributed services that expedite the transmission of content. The CDN processes data at the point-of-presence closest to the location from which the end user is accessing the customer’s service, regardless of the customer’s location.” source
- Google LLCThe Netherlands, United States, United Kingdom
Processing of Customer Personal Data for non-storage/hosting purposes
“Zuora uses Google Cloud Platform (GCP) to offer the Secure Data Sharing for Snowflake feature to customers whose Snowflake account is hosted on GCP in the same customer-defined location.” source
- GrowfinUnited States, India, or Germany
Processing of Customer Personal Data for non-storage/hosting purposes
“Zuora uses Growfin to offer the Collections feature that processes invoice and customer contact details, invoice documents, payment and credit card details, as applicable.” source
- LexisNexisIceland, India, Netherlands, United Kingdom, United States
Processing of Customer Personal Data for non-storage/hosting purposes
“LexisNexis ThreatMetrix provides the digital identity and risk intelligence that supports Zuora Fraud Protection, an add-on to Zuora Payments. ThreatMetrix evaluates event-level metadata and behavioral signals associated with payment and account activity to help assess fraud risk in real time.” source
- Microsoft CorporationUnited States, or Germany
Processing of Customer Personal Data for non-storage/hosting purposes
“Zuora uses Microsoft's Power BI tools as part of Zuora Revenue Analytics to enable customers to create interactive visualizations and dashboards from their aggregated tenant data. Customers that use Zuora’s Secure Data Sharing feature and whose Snowflake Account is on Azure will also use Microsoft.” source
- RedoclyUnited States
Processing of Customer Personal Data for non-storage/hosting purposes
“Redocly hosts Zuora's Developer Center, providing an optional "Try It" console that enables customers to test APIs against their sandbox environments. Customers may use APIs to process personal information, including credit card or payment information.” source
- SnowflakeUnited States, or Germany
Processing of Customer Personal Data for non-storage/hosting purposes
“Snowflake provides Zuora Revenue with a cloud-based data analytics service that enables Customers to aggregate their tenant data so that the data can be made available for analytical analysis and reports using Microsoft Power BI tools.” source
- StripeUnited States, or Ireland
Processing of Customer Personal Data for non-storage/hosting purposes
“Zuora uses Stripe Financial Connections to support the Bank Account Verification feature. Stripe Financial Connections enables retrieval of bank account and balance information to perform account verification and balance refresh.” source
- TwilioUnited States, or Ireland
Processing of Customer Personal Data for non-storage/hosting purposes
“Zuora uses Twilio for two-factor authentication via SMS, when this feature is enabled by the Customer.” source
- UserpilotUnited States
Processing of Customer Personal Data for non-storage/hosting purposes
“As a Customer uses Zuora Billing, Userpilot records the Customer’s Zuora user ID and information from their Zuora user profile, including business email address and name. Userpilot also records information about the user’s location in the application and details about the user’s browser.” source
- Yuno Tecnologías, S.A.P.I. de C.V.United States, India
Processing of Customer Personal Data for non-storage/hosting purposes
“Yuno powers the payment processing functions for Zuora customers. Yuno processes payment method collection information, as well as submission and account information to manage Payments processing and to route payments transactions to the Customer’s chosen gateways and fraud providers.” source
- Zuora Australia Pty LimitedAustralia, Bulgaria, Costa Rica, Germany, Switzerland, India, Italy, Japan, United States, France, Singapore, Sweden, United Kingdom
Zuora Affiliate Subprocessors
“Zuora and Zephr may use these affiliates to provide the following Services-related support: - ● Help Desk coverage - ● Engineering/Product Development - ● Support for technical operations related to the Services - ● Security” source
- Zuora Bulgaria EOODBulgaria
Zuora Affiliate Subprocessors
“Zuora and Zephr may use these affiliates to provide the following Services-related support: - ● Help Desk coverage - ● Engineering/Product Development - ● Support for technical operations related to the Services - ● Security” source
-
Zuora Affiliate Subprocessors
“Zuora and Zephr may use these affiliates to provide the following Services-related support: - ● Help Desk coverage - ● Engineering/Product Development - ● Support for technical operations related to the Services - ● Security” source
- Zuora Germany GmbHGermany
Zuora Affiliate Subprocessors
“Zuora and Zephr may use these affiliates to provide the following Services-related support: - ● Help Desk coverage - ● Engineering/Product Development - ● Support for technical operations related to the Services - ● Security” source
-
Zuora Affiliate Subprocessors
“Zuora and Zephr may use these affiliates to provide the following Services-related support: - ● Help Desk coverage - ● Engineering/Product Development - ● Support for technical operations related to the Services - ● Security” source
-
Zuora Affiliate Subprocessors
“Zuora and Zephr may use these affiliates to provide the following Services-related support: - ● Help Desk coverage - ● Engineering/Product Development - ● Support for technical operations related to the Services - ● Security” source
- Zuora Italia S.r.lItaly
Zuora Affiliate Subprocessors
“Zuora and Zephr may use these affiliates to provide the following Services-related support: - ● Help Desk coverage - ● Engineering/Product Development - ● Support for technical operations related to the Services - ● Security” source
- Zuora Japan KKJapan
Zuora Affiliate Subprocessors
“Zuora and Zephr may use these affiliates to provide the following Services-related support: - ● Help Desk coverage - ● Engineering/Product Development - ● Support for technical operations related to the Services - ● Security” source
- Zuora Services LLCUnited States, France
Zuora Affiliate Subprocessors
“Zuora and Zephr may use these affiliates to provide the following Services-related support: - ● Help Desk coverage - ● Engineering/Product Development - ● Support for technical operations related to the Services - ● Security” source
- Zuora Singapore, Pte. LtdSingapore
Zuora Affiliate Subprocessors
“Zuora and Zephr may use these affiliates to provide the following Services-related support: - ● Help Desk coverage - ● Engineering/Product Development - ● Support for technical operations related to the Services - ● Security” source
- Zuora Sweden ABSweden
Zuora Affiliate Subprocessors
“Zuora and Zephr may use these affiliates to provide the following Services-related support: - ● Help Desk coverage - ● Engineering/Product Development - ● Support for technical operations related to the Services - ● Security” source
- Zuora UK LimitedUnited Kingdom
Zuora Affiliate Subprocessors
“Zuora and Zephr may use these affiliates to provide the following Services-related support: - ● Help Desk coverage - ● Engineering/Product Development - ● Support for technical operations related to the Services - ● Security” source