Z

Zoho

Zoho sells a suite of cloud business software including CRM, email, finance, and collaboration applications to businesses.

vendor	purpose	evidence
A Amazon CloudFront Global	To provide a content delivery network to improve the speed of data transmission Sub-processors	“Amazon CDN”
A Amazon SNS United States, Australia	Sending text messages to individuals, or multiple persons simultaneously Sub-processors	“Amazon SNS”
B Brave Search API United States	Compare the document with publicly available online content to identify any matches or potential plagiarism, and list... Sub-processors	“Brave Search API”
D Daxtra Ireland, United Arab Emirates	To parse CVs, resumes, or other candidate information, as well as job descriptions. Sub-processors	“Daxtra”
E EasyPost United States	A shipping service used to deliver goods/items Sub-processors	“Easy Post”
G Google Translate United States, European Union	To carry out translation between different languages Sub-processors	“Google Translate”
G Google Cloud Speech-to-Text United States, European Union	To convert speech to text also called speech transcription. Sub-processors	“Google Cloud Speech-to-Text”
G Google Cloud Text-to-Speech United States, European Union	To convert text to audio. Sub-processors	“Google Cloud Text-to-Speech”
L Litmus United States	To preview the Zoho Campaigns output in various browsers Sub-processors	“Litmus”
L Luna Soft United States	E-Invoice provider for Mexico Sub-processors	“Luna Soft”
M MapmyIndia India	To render data on maps and provide address auto-suggestions Sub-processors	“MapMyIndia (MAPPLS)”
P Perfios India	To fetch bank transactions statements Sub-processors	“Perfios”
S SignDesk India	To allow Indian residents to get documents e-stamped by paying non-judicial stamp duty to the Indian government befor... Sub-processors	“SignDesk”
S Signzy India	To validate customers and vendors PAN. Sub-processors	“Signzy”
S Storecove European Union	To Integrate with the Peppol network for e-invoicing. Sub-processors	“Storecove (Peppol)”
V Veryfi United States, Canada, Australia, India, Japan	To extract data from the documents uploaded for auto scan. Sub-processors	“Veryfi”
Y Yodlee United States	To fetch bank transaction statements Sub-processors	“Yodlee”
A AudioCodes India	Session Border Controller (SBC) for in-bound and out-bound dialling services. Sub-processors	“Audio Codes”
B B2Brouter European Union	E-Invoice provider for France. Sub-processors	“B2Brouter”
R Remita Nigeria	E-Invoice provider for Nigeria. Sub-processors	“Remita”
A AMD Switzerland, Germany	To send SMS for Third party service providers	“AMD”
A Avoxi United States	To provide in-bound and out-bound dialling services. Third party service providers	“AVOXI, Inc.”
B BICS Belgium	To provide in-bound and out-bound dialling services. Third party service providers	“Belgacom International Carrier Services SA (BICS)”
B BulkSMS Ireland, South Africa	Sending text messages to individuals, or multiple persons simultaneously Third party service providers	“BulkSMS”
C Clickatell Ireland	Sending text messages to individuals, or multiple persons simultaneously Third party service providers	“Clickatell”
K Kaleyra India	Sending SMS notifications to our customers and to their clients. Third party service providers	“Kaleyra”
N NTT United States	To provide in-bound dialling services. Third party service providers	“NTT”
S Sinch United States, Ireland, Sweden	To send SMS for Third party service providers	“Sinch (formerly CLX)”
T Tata Communications United States	To provide in-bound dialling services Third party service providers	“Tata Communications”
T Telesign United States, United Kingdom, European Union	To send SMS for Third party service providers	“TeleSign”
T Telnyx United States	Sending promotional SMSs to the end-users/clients (having US or Canada phone numbers) of our customers. Third party service providers	“Telnyx”
T Twilio United States	Sending text messages and voice call alerts to individuals, or multiple persons simultaneously Third party service providers	“Twilio”
V ValueFirst India	To send SMS for Third party service providers	“Value First”
V Validity United States	Spam filtering, fraud detection, to improve deliverability of Zoho Campaigns Third party service providers	“Validity”
B Bandwidth Belgium	To provide in-bound dialling services Third party service providers	“Bandwidth (Voxbone)”
E Etisalat United Arab Emirates	To send SMS for Third party service providers	“Etisalat”
O OpenAI United States	To provide AI-generated content and assistance based on user input AI service providers	“OpenAI”
A Anthropic United States	To generate and refine designs based on user prompts, design systems, and reference screenshots, backed by production... AI service providers	“Anthropic”
G Google Document AI India	To extract and digitize information from images of patient-filled forms and personal identification documents uploade... AI service providers	“Google Document AI”
G Google Agent Platform API India	To generate visit-level outputs by processing audio recordings and transcripts of practitioner-patient conversations,... AI service providers	“Google Agent Platform API”
G Google Cloud Storage India	To securely store audio recordings of practitioner-patient conversations, which are retrieved by the Agent Platform A... AI service providers	“Google Cloud Storage”

• A

  Amazon CloudFront

  Global

  To provide a content delivery network to improve the speed of data transmission

  “Amazon CDN”

• A

  Amazon SNS

  United States, Australia

  Sending text messages to individuals, or multiple persons simultaneously

  “Amazon SNS”

• B

  Brave Search API

  United States

  Compare the document with publicly available online content to identify any matches or potential plagiarism, and list...

  “Brave Search API”

• D

  Daxtra

  Ireland, United Arab Emirates

  To parse CVs, resumes, or other candidate information, as well as job descriptions.

  “Daxtra”

• E

  EasyPost

  United States

  A shipping service used to deliver goods/items

  “Easy Post”

• G

  Google Translate

  United States, European Union

  To carry out translation between different languages

  “Google Translate”

• G

  Google Cloud Speech-to-Text

  United States, European Union

  To convert speech to text also called speech transcription.

  “Google Cloud Speech-to-Text”

• G

  Google Cloud Text-to-Speech

  United States, European Union

  To convert text to audio.

  “Google Cloud Text-to-Speech”

• L

  Litmus

  United States

  To preview the Zoho Campaigns output in various browsers

  “Litmus”

• L

  Luna Soft

  United States

  E-Invoice provider for Mexico

  “Luna Soft”

• M

  MapmyIndia

  India

  To render data on maps and provide address auto-suggestions

  “MapMyIndia (MAPPLS)”

• P

  Perfios

  India

  To fetch bank transactions statements

  “Perfios”

• S

  SignDesk

  India

  To allow Indian residents to get documents e-stamped by paying non-judicial stamp duty to the Indian government befor...

  “SignDesk”

• S

  Signzy

  India

  To validate customers and vendors PAN.

  “Signzy”

• S

  Storecove

  European Union

  To Integrate with the Peppol network for e-invoicing.

  “Storecove (Peppol)”

• V

  Veryfi

  United States, Canada, Australia, India, Japan

  To extract data from the documents uploaded for auto scan.

  “Veryfi”

• Y

  Yodlee

  United States

  To fetch bank transaction statements

  “Yodlee”

• A

  AudioCodes

  India

  Session Border Controller (SBC) for in-bound and out-bound dialling services.

  “Audio Codes”

• B

  B2Brouter

  European Union

  E-Invoice provider for France.

  “B2Brouter”

• R

  Remita

  Nigeria

  E-Invoice provider for Nigeria.

  “Remita”

• A

  AMD

  Switzerland, Germany

  To send SMS for

  “AMD”

• A

  Avoxi

  United States

  To provide in-bound and out-bound dialling services.

  “AVOXI, Inc.”

• B

  BICS

  Belgium

  To provide in-bound and out-bound dialling services.

  “Belgacom International Carrier Services SA (BICS)”

• B

  BulkSMS

  Ireland, South Africa

  Sending text messages to individuals, or multiple persons simultaneously

  “BulkSMS”

• C

  Clickatell

  Ireland

  Sending text messages to individuals, or multiple persons simultaneously

  “Clickatell”

• K

  Kaleyra

  India

  Sending SMS notifications to our customers and to their clients.

  “Kaleyra”

• N

  NTT

  United States

  To provide in-bound dialling services.

  “NTT”

• S

  Sinch

  United States, Ireland, Sweden

  To send SMS for

  “Sinch (formerly CLX)”

• T

  Tata Communications

  United States

  To provide in-bound dialling services

  “Tata Communications”

• T

  Telesign

  United States, United Kingdom, European Union

  To send SMS for

  “TeleSign”

• T

  Telnyx

  United States

  Sending promotional SMSs to the end-users/clients (having US or Canada phone numbers) of our customers.

  “Telnyx”

• T

  Twilio

  United States

  Sending text messages and voice call alerts to individuals, or multiple persons simultaneously

  “Twilio”

• V

  ValueFirst

  India

  To send SMS for

  “Value First”

• V

  Validity

  United States

  Spam filtering, fraud detection, to improve deliverability of Zoho Campaigns

  “Validity”

• B

  Bandwidth

  Belgium

  To provide in-bound dialling services

  “Bandwidth (Voxbone)”

• E

  Etisalat

  United Arab Emirates

  To send SMS for

  “Etisalat”

• O

  OpenAI

  United States

  To provide AI-generated content and assistance based on user input

  “OpenAI”

• A

  Anthropic

  United States

  To generate and refine designs based on user prompts, design systems, and reference screenshots, backed by production...

  “Anthropic”

• G

  Google Document AI

  India

  To extract and digitize information from images of patient-filled forms and personal identification documents uploade...

  “Google Document AI”

• G

  Google Agent Platform API

  India

  To generate visit-level outputs by processing audio recordings and transcripts of practitioner-patient conversations,...

  “Google Agent Platform API”

• G

  Google Cloud Storage

  India

  To securely store audio recordings of practitioner-patient conversations, which are retrieved by the Agent Platform A...

  “Google Cloud Storage”