Z

Zip

Zip provides AI-powered procurement orchestration solutions for enterprises, mid-market, and startups, automating intake-to-pay processes.

vendor	purpose	evidence
A Amazon Web Services USA, Germany	Cloud, data processing, storage, and generative artificial intelligence services	“Zip utilizes AWS as a Cloud Service Provider for cloud, data processing, storage and generative artificial intelligence services.” source
A Anthropic USA	AI assisted features and functionality	“Zip utilizes Anthropic for customers enrolled in AI assisted features and functionality. If enabled by customers, Anthropic may process customer data.” source
A Asana USA	Bug triaging	“Zip utilizes Asana for certain bug triaging. Data submitted by customers to Zip customer support may be processed by Asana.” source
D Datadog USA	Application monitoring	“Zip utilizes Datadog for application monitoring. Customer data may be used to augment logs and metrics to better resolve customer issues.” source
F Fivetran USA	Data extraction, transformation, and loading	“Zip shall utilize Fivetran to extract, transform, and load data from customers’ application instances into our data warehouses.” source
F Fullstory USA	User session activity collection	“Zip utilizes Fullstory to collect user session activity to enhance customer support when responding to customer issues.” source
G Google LLC USA	Corporate email, file storage, cloud, and generative artificial intelligence services	“Zip utilizes Google, including Google Workspace for corporate email and file storage. Google Cloud Platform for cloud and generative artificial intelligence services. Data submitted by customers may be processed by Google.” source
I Intercom, Inc. USA	Support ticketing	“Zip utilizes Intercom as its support ticketing system. Data provided by customers may be processed by Intercom.” source
L LangChain USA	AI-assisted feature monitoring	“Zip will utilize LangSmith to monitor, trace, and evaluate AI-assisted features to ensure quality and reliability. Customer data may be included in logs and metrics solely to improve issue resolution and system performance.” source
L LaunchDarkly USA	Feature gating	“Zip utilizes LaunchDarkly as its feature gating system. Customer data may be processed by LaunchDarkly.” source
L Linear USA	Bug triaging/ticket management	“Zip utilizes Linear for certain bug triaging/ticket management. Data submitted by customers to Zip customer support may be processed by Linear.” source
M Microsoft Corporation USA	AI assisted features and functionality	“Zip utilizes Microsoft Azure for customers enrolled in AI assisted features and functionality. If enabled by customers, Microsoft Azure may process customer data.” source
O Omni Analytics USA, EU, Canada, Australia	Dashboard and reporting capabilities	“Zip will utilize Omni to provide dashboard and reporting capabilities, allowing customers to gain insights from their own customer data.” source
O OpenAI USA	AI assisted features and functionality	“Zip utilizes OpenAI for customers enrolled in AI assisted features and functionality. If enabled by customers, OpenAI may process customer data.” source
S Segment USA	Application logging and analytics	“Zip utilizes Segment for application logging and analytics. Customer data may be added to logs to better resolve customer issues.” source
S Slack USA	Slack notifications and customer support	“Zip utilizes Slack for customers enrolled in Slack notifications and customer support. If enabled by customers, Slack may process customer data.” source
S Snowflake USA	Data warehousing and offline data processing	“Zip utilizes Snowflake for data warehousing and offline data processing. Customer data may be processed in Snowflake to generate reports, insights, and other customer features.” source
Z Zendesk USA	Support ticketing	“Zip shall utilize Zendesk as its support ticketing system. Data provided by customers may be processed by Zendesk.” source

• A

  Amazon Web Services

  USA, Germany

  Cloud, data processing, storage, and generative artificial intelligence services

  “Zip utilizes AWS as a Cloud Service Provider for cloud, data processing, storage and generative artificial intelligence services.” source

• A

  Anthropic

  USA

  AI assisted features and functionality

  “Zip utilizes Anthropic for customers enrolled in AI assisted features and functionality. If enabled by customers, Anthropic may process customer data.” source

• A

  Asana

  USA

  Bug triaging

  “Zip utilizes Asana for certain bug triaging. Data submitted by customers to Zip customer support may be processed by Asana.” source

• D

  Datadog

  USA

  Application monitoring

  “Zip utilizes Datadog for application monitoring. Customer data may be used to augment logs and metrics to better resolve customer issues.” source

• F

  Fivetran

  USA

  Data extraction, transformation, and loading

  “Zip shall utilize Fivetran to extract, transform, and load data from customers’ application instances into our data warehouses.” source

• F

  Fullstory

  USA

  User session activity collection

  “Zip utilizes Fullstory to collect user session activity to enhance customer support when responding to customer issues.” source

• G

  Google LLC

  USA

  Corporate email, file storage, cloud, and generative artificial intelligence services

  “Zip utilizes Google, including Google Workspace for corporate email and file storage. Google Cloud Platform for cloud and generative artificial intelligence services. Data submitted by customers may be processed by Google.” source

• I

  Intercom, Inc.

  USA

  Support ticketing

  “Zip utilizes Intercom as its support ticketing system. Data provided by customers may be processed by Intercom.” source

• L

  LangChain

  USA

  AI-assisted feature monitoring

  “Zip will utilize LangSmith to monitor, trace, and evaluate AI-assisted features to ensure quality and reliability. Customer data may be included in logs and metrics solely to improve issue resolution and system performance.” source

• L

  LaunchDarkly

  USA

  Feature gating

  “Zip utilizes LaunchDarkly as its feature gating system. Customer data may be processed by LaunchDarkly.” source

• L

  Linear

  USA

  Bug triaging/ticket management

  “Zip utilizes Linear for certain bug triaging/ticket management. Data submitted by customers to Zip customer support may be processed by Linear.” source

• M

  Microsoft Corporation

  USA

  AI assisted features and functionality

  “Zip utilizes Microsoft Azure for customers enrolled in AI assisted features and functionality. If enabled by customers, Microsoft Azure may process customer data.” source

• O

  Omni Analytics

  USA, EU, Canada, Australia

  Dashboard and reporting capabilities

  “Zip will utilize Omni to provide dashboard and reporting capabilities, allowing customers to gain insights from their own customer data.” source

• O

  OpenAI

  USA

  AI assisted features and functionality

  “Zip utilizes OpenAI for customers enrolled in AI assisted features and functionality. If enabled by customers, OpenAI may process customer data.” source

• S

  Segment

  USA

  Application logging and analytics

  “Zip utilizes Segment for application logging and analytics. Customer data may be added to logs to better resolve customer issues.” source

• S

  Slack

  USA

  Slack notifications and customer support

  “Zip utilizes Slack for customers enrolled in Slack notifications and customer support. If enabled by customers, Slack may process customer data.” source

• S

  Snowflake

  USA

  Data warehousing and offline data processing

  “Zip utilizes Snowflake for data warehousing and offline data processing. Customer data may be processed in Snowflake to generate reports, insights, and other customer features.” source

• Z

  Zendesk

  USA

  Support ticketing

  “Zip shall utilize Zendesk as its support ticketing system. Data provided by customers may be processed by Zendesk.” source