W

When I Work, Inc.

When I Work provides workforce management software for hourly workers, offering scheduling, time tracking, and team messaging tools.

vendor	purpose	evidence
A Amazon Web Services	Cloud service provider used to host, process, and store data submitted to the Service	“Amazon Web Services, Inc. (AWS) Cloud service provider used to host, process, and store data submitted to the Service” source
F Frontegg	User management tool for identity and authentication	“Frontegg, Inc. User management tool for identity and authentication” source
G Google LLC	Cloud-based collaboration tools and productivity applications, including hosted email and Maps for geolocation data found in	“Google, Inc. Workplace (f/k/a G-suite) Cloud-based collaboration tools and productivity applications, including hosted email and Maps for geolocation data found in” source
I Intercom R&D Unlimited Company	Online live chat and customer messaging platform provider	“Intercom R&D Unlimited Company Online live chat and customer messaging platform provider” source
M Meta Platforms, Inc.	WhatsApp Integration –message delivery between Users in certain countries and When I Work (if mobile notifications are enabled by User)	“Meta, Inc. WhatsApp Integration –message delivery between Users in certain countries and When I Work (if mobile notifications are enabled by User)” source
S Stream	Optional cloud communication platform to send messages and images from When I Work customers to their users (and, if enabled, between users of the same account) in real time (web and mobile)	“Stream.io (Replacing Twilio in 2025) Optional cloud communication platform to send messages and images from When I Work customers to their users (and, if enabled, between users of the same account) in real time (web and mobile)” source
S Stripe	On-line payment processing	“Stripe, Inc. On-line payment processing” source
T Telnyx	SMS message delivery between Users in cetain countries and When I Work (if mobile notifications are enabled by User)	“Telnyx LLC SMS message delivery between Users in cetain countries and When I Work (if mobile notifications are enabled by User)” source
T Twilio	Optional cloud communication platform	“Twilio Inc. Optional cloud communication platform” source
V Vonage Business, Inc.	SMS message delivery between Users in certain countries and When I Work (if mobile notifications are enabled by User)	“Vonage Business Inc. SMS message delivery between Users in certain countries and When I Work (if mobile notifications are enabled by User)” source
Z Zendesk	Customer service platform, including online helpdesk ticketing service and customer support live chat	“Zendesk, Inc. Customer service platform, including online helpdesk ticketing service and customer support live chat” source

• A

  Amazon Web Services

  Cloud service provider used to host, process, and store data submitted to the Service

  “Amazon Web Services, Inc. (AWS) Cloud service provider used to host, process, and store data submitted to the Service” source

• F

  Frontegg

  User management tool for identity and authentication

  “Frontegg, Inc. User management tool for identity and authentication” source

• G

  Google LLC

  Cloud-based collaboration tools and productivity applications, including hosted email and Maps for geolocation data found in

  “Google, Inc. Workplace (f/k/a G-suite) Cloud-based collaboration tools and productivity applications, including hosted email and Maps for geolocation data found in” source

• I

  Intercom R&D Unlimited Company

  Online live chat and customer messaging platform provider

  “Intercom R&D Unlimited Company Online live chat and customer messaging platform provider” source

• M

  Meta Platforms, Inc.

  WhatsApp Integration –message delivery between Users in certain countries and When I Work (if mobile notifications are enabled by User)

  “Meta, Inc. WhatsApp Integration –message delivery between Users in certain countries and When I Work (if mobile notifications are enabled by User)” source

• S

  Stream

  Optional cloud communication platform to send messages and images from When I Work customers to their users (and, if enabled, between users of the same account) in real time (web and mobile)

  “Stream.io (Replacing Twilio in 2025) Optional cloud communication platform to send messages and images from When I Work customers to their users (and, if enabled, between users of the same account) in real time (web and mobile)” source

• S

  Stripe

  On-line payment processing

  “Stripe, Inc. On-line payment processing” source

• T

  Telnyx

  SMS message delivery between Users in cetain countries and When I Work (if mobile notifications are enabled by User)

  “Telnyx LLC SMS message delivery between Users in cetain countries and When I Work (if mobile notifications are enabled by User)” source

• T

  Twilio

  Optional cloud communication platform

  “Twilio Inc. Optional cloud communication platform” source

• V

  Vonage Business, Inc.

  SMS message delivery between Users in certain countries and When I Work (if mobile notifications are enabled by User)

  “Vonage Business Inc. SMS message delivery between Users in certain countries and When I Work (if mobile notifications are enabled by User)” source

• Z

  Zendesk

  Customer service platform, including online helpdesk ticketing service and customer support live chat

  “Zendesk, Inc. Customer service platform, including online helpdesk ticketing service and customer support live chat” source