Vidyard
Vidyard sells an online video platform for sales, marketing and customer communication teams, including video messaging and AI avatar videos.
vidyard.com ↗ · Buildscale, Inc.
Subprocessors (19)
List updated Oct 1, 2026 · Checked Oct 25, 2026 · source disclosure ↗
| vendor | purpose | evidence |
|---|---|---|
| | Hosting & Video Transcription Services | “Amazon Web Services, Inc.” |
| | Customer Support | “Buildscale (US) Inc.” |
| | Video Encoding | “Brightcove, Inc. Zencoder” |
| | Platform Logging & Monitoring | “Datadog, Inc.” |
| | Content Delivery Network | “EdgeNext North America Corporation (formerly Edgecast Canada ULC)” |
| | Voice generation (for customers who use AI Avatars) & Video Transcription Services | “Eleven Labs Inc.” |
| | Platform implementation and onboarding | “Base Tech Inc. (EverAfter)” |
| | Content Delivery Network | “Fastly, Inc.” |
| Google Workspace United States | Email and Cloud Storage | “Google Workspace” |
| | Platform Analytics | “Heap, Inc.” |
| | Creation of an AI Avatar and related videos (for customers who use AI Avatars) | “HeyGen Technology Inc.” |
| | Customer Support (only when customer support is requested and personal data is shared) | “Intercom R&D Unlimited Company” |
| | Event Notifications Service | “Knock Labs, Inc.” |
| | Customer Support and Content Management | “Ninja Partners, Inc.” |
| | Artificial Intelligence Enabled Functionality (Only for customers who use AI features and functionality) | “OpenAI, LLC” |
| | Video Transcription Services | “Rev.com, Inc.” |
| | Communications Platform | “Slack Technologies, Inc.” |
| | Data Catalog | “Secoda Inc.” |
| | Cloud Based API Integration Platform (Only for customers who require integrations using Tray) | “Tray.io” |
- Amazon Web ServicesUnited States
Hosting & Video Transcription Services
“Amazon Web Services, Inc.”
-
Customer Support
“Buildscale (US) Inc.”
- ZencoderUnited States
Video Encoding
“Brightcove, Inc. Zencoder”
- DatadogUnited States
Platform Logging & Monitoring
“Datadog, Inc.”
- EdgeNextUnited States
Content Delivery Network
“EdgeNext North America Corporation (formerly Edgecast Canada ULC)”
- ElevenLabsUnited States
Voice generation (for customers who use AI Avatars) & Video Transcription Services
“Eleven Labs Inc.”
- EverAfterUnited States
Platform implementation and onboarding
“Base Tech Inc. (EverAfter)”
- FastlyUnited States
Content Delivery Network
“Fastly, Inc.”
- Google WorkspaceUnited States
Email and Cloud Storage
“Google Workspace”
- HeapUnited States
Platform Analytics
“Heap, Inc.”
- HeyGenUnited States
Creation of an AI Avatar and related videos (for customers who use AI Avatars)
“HeyGen Technology Inc.”
- IntercomUnited States
Customer Support (only when customer support is requested and personal data is shared)
“Intercom R&D Unlimited Company”
- KnockUnited States
Event Notifications Service
“Knock Labs, Inc.”
- SupportNinjaUnited States, Philippines
Customer Support and Content Management
“Ninja Partners, Inc.”
- OpenAIUnited States
Artificial Intelligence Enabled Functionality (Only for customers who use AI features and functionality)
“OpenAI, LLC”
- RevUnited States
Video Transcription Services
“Rev.com, Inc.”
- SlackUnited States
Communications Platform
“Slack Technologies, Inc.”
- SecodaUnited States, Canada
Data Catalog
“Secoda Inc.”
- Tray.aiUnited States
Cloud Based API Integration Platform (Only for customers who require integrations using Tray)
“Tray.io”