Higher Logic
Provides customer community software for B2B or B2C companies.
Subprocessors (27)
Processed Jul 23, 2026 · source disclosure ↗
| vendor | purpose | evidence |
|---|---|---|
| 8x8 USA | Phone Services | “8×8 Phone Services USA ✅ ✅” source |
| Akismet USA | Spam Management | “Akismet Spam Management USA ✅” source |
| Amazon Web Services USA, Canada, EU | Hosting, AI and Email Services | “Amazon Web Services Hosting, AI and Email Services USA/Canada/EU ✅ ✅” source |
| Support & Development | “Atlassian Pty Ltd. Support & Development USA ✅ ✅” source | |
| CDN, Security & DNS | “Cloudflare CDN, Security & DNS USA ✅” source | |
| Databricks USA | Data Analytics | “Databricks Data Analytics USA ✅ ✅” source |
| Datadog USA | Log Monitoring | “Data Dog Log Monitoring USA ✅ ✅” source |
| Elastic.io USA, Canada, EU | RAG-based search indexing | “Elastic.io RAG-based search indexing USA/Canada/EU ✅ ✅” source |
| Fortra USA | Security Services | “Fortra Security Services USA ✅” source |
| Glean USA | AI for internal customer support | “Glean AI for internal customer support USA ✅ ✅” source |
| Google LLC USA | Mapping | “Google LLC Mapping USA ✅ ✅” source |
| Help Scout USA | Support Services | “HelpScout** Support Services USA ✅” source |
| IBM Cloud USA, Canada, UK | AI assistant & Elastic Search | “IBM Cloud** AI assistant & Elastic Search USA/Canada/UK ✅ ✅” source |
| Intercom USA | AI-assisted customer support | “Intercom AI-assisted customer support USA ✅ ✅” source |
| Microsoft USA | O365 | “Microsoft O365 USA ✅ ✅” source |
| Microsoft Azure USA, Canada, EU | AI + Machine Learning | “Microsoft Azure AI + Machine Learning USA/Canada/EU ✅ ✅” source |
| monday.com USA | Project Management | “Monday.com Project Management USA ✅ ✅” source |
| OpenAI USA, Canada, EU | AI + ML to enhance bot and agent functionality & Customer Support | “OpenAI AI + ML to enhance bot and agent functionality & Customer Support USA/Canada/EU ✅ ✅” source |
| PlayerZero USA | AI-assisted customer support | “PlayerZero AI-assisted customer support USA ✅ ✅” source |
| SendGrid USA | Email Engine | “SendGrid (Twilio) Email Engine USA ✅” source |
| SendSafely USA | Encrypted Email | “SendSafely Encrypted Email USA ✅ ✅” source |
| Slack USA | Communication/Integrations | “Slack Communication/Integrations USA ✅ ✅” source |
| Tray.ai USA | Integrations | “Tray.ai (Tray.io) Integrations USA ✅ ✅” source |
| Validity USA | Email monitoring | “Validity Email monitoring USA ✅” source |
| Vexxhost USA, Canada, EU | Hosting | “Vexxhost Hosting USA/Canada/EU ✅” source |
| Workato USA | Support and Business automation | “Workato Support and Business automation USA ✅ ✅” source |
| Zendesk USA | Customer Support | “ZenDesk Customer Support USA ✅ ✅” source |
- 8x8USA
Phone Services
“8×8 Phone Services USA ✅ ✅” source
- AkismetUSA
Spam Management
“Akismet Spam Management USA ✅” source
- Amazon Web ServicesUSA, Canada, EU
Hosting, AI and Email Services
“Amazon Web Services Hosting, AI and Email Services USA/Canada/EU ✅ ✅” source
-
Support & Development
“Atlassian Pty Ltd. Support & Development USA ✅ ✅” source
-
CDN, Security & DNS
“Cloudflare CDN, Security & DNS USA ✅” source
- DatabricksUSA
Data Analytics
“Databricks Data Analytics USA ✅ ✅” source
- DatadogUSA
Log Monitoring
“Data Dog Log Monitoring USA ✅ ✅” source
- Elastic.ioUSA, Canada, EU
RAG-based search indexing
“Elastic.io RAG-based search indexing USA/Canada/EU ✅ ✅” source
- FortraUSA
Security Services
“Fortra Security Services USA ✅” source
- GleanUSA
AI for internal customer support
“Glean AI for internal customer support USA ✅ ✅” source
- Google LLCUSA
Mapping
“Google LLC Mapping USA ✅ ✅” source
- Help ScoutUSA
Support Services
“HelpScout** Support Services USA ✅” source
- IBM CloudUSA, Canada, UK
AI assistant & Elastic Search
“IBM Cloud** AI assistant & Elastic Search USA/Canada/UK ✅ ✅” source
- IntercomUSA
AI-assisted customer support
“Intercom AI-assisted customer support USA ✅ ✅” source
- MicrosoftUSA
O365
“Microsoft O365 USA ✅ ✅” source
- Microsoft AzureUSA, Canada, EU
AI + Machine Learning
“Microsoft Azure AI + Machine Learning USA/Canada/EU ✅ ✅” source
- monday.comUSA
Project Management
“Monday.com Project Management USA ✅ ✅” source
- OpenAIUSA, Canada, EU
AI + ML to enhance bot and agent functionality & Customer Support
“OpenAI AI + ML to enhance bot and agent functionality & Customer Support USA/Canada/EU ✅ ✅” source
- PlayerZeroUSA
AI-assisted customer support
“PlayerZero AI-assisted customer support USA ✅ ✅” source
- SendGridUSA
Email Engine
“SendGrid (Twilio) Email Engine USA ✅” source
- SendSafelyUSA
Encrypted Email
“SendSafely Encrypted Email USA ✅ ✅” source
- SlackUSA
Communication/Integrations
“Slack Communication/Integrations USA ✅ ✅” source
- Tray.aiUSA
Integrations
“Tray.ai (Tray.io) Integrations USA ✅ ✅” source
- ValidityUSA
Email monitoring
“Validity Email monitoring USA ✅” source
- VexxhostUSA, Canada, EU
Hosting
“Vexxhost Hosting USA/Canada/EU ✅” source
- WorkatoUSA
Support and Business automation
“Workato Support and Business automation USA ✅ ✅” source
- ZendeskUSA
Customer Support
“ZenDesk Customer Support USA ✅ ✅” source