User Interviews
User Interviews sells a research recruitment platform and participant panel that lets product and UX teams find, schedule and pay research participants.
userinterviews.com ↗ · User Interviews, Inc.
Subprocessors (17)
List updated Dec 5, 2025 · Checked Oct 25, 2026 · source disclosure ↗
| vendor | purpose | evidence |
|---|---|---|
| | Stores data from UI's platform | “Amazon Web Services, Inc.: Stores data from UI’s platform (U.S.A.)” |
| | Enables the transcription of Research Sessions recorded on UI's platform | “AssemblyAI, Inc.: Enables the transcription of Research Sessions recorded on UI’s platform (U.S.A.)” |
| | Provides services related to the security of UI's platform, including DNS, CAPTCHA, and firewall services | “Cloudflare, Inc.: Provides services related to the security of UI’s platform” |
| | Facilitates document signing between Researchers and Participants in UI's platform | “Dropbox Sign (Dropbox, Inc.): Facilitates document signing” |
| | Enables search and filtering functionality on UI's platform | “Elasticsearch, Inc.: Enables search and filtering functionality on UI’s platform (U.S.A.)” |
| | Transfers data from UI's platform to AWS for storage | “Fivetran, Inc.: Transfers data from UI’s platform to AWS for storage (U.S.A.)” |
| | Hosts UI's production, staging and test environment databases | “Heroku (salesforce.com, inc.): Hosts UI’s production, staging and test environment databases” |
| | Provides an AI customer support agent | “Lorikeet (Operator Technologies AI Pty Ltd): Provides an AI customer support agent (Australia)” |
| | Sends transactional emails to Researchers | “Mailchimp (The Rocket Science Group LLC): Sends transactional emails to Researchers” |
| | Manages calendar syncing between UI's platform and third-party calendar providers | “Nylas, Inc.: Manages calendar syncing between UI’s platform and third-party calendar providers” |
| | Embedded iPaaS that lets Researchers sync data between UI's platform and third-party data sources | “Paragon (Forge Technology, Inc.): Provides an embedded Integration Platform as a Service” |
| | Sends transactional emails to Researchers and Participants | “Postmark (ActiveCampaign, LLC): Sends transactional emails to Researchers and Participants” |
| | Enables the management and review of AI prompts, inputs, and outputs | “PromptLayer (Magniv, Inc.): Enables the management and review of AI prompts, inputs, and outputs” |
| | Enables the recording of Research Sessions on UI's platform | “Recall.ai (Hyperdoc Inc.): Enables the recording of Research Sessions on UI’s platform” |
| | Facilitates the provision of Incentive payments to Participants | “Tremendous, LLC: Facilitates the provision of Incentive payments to Participants” |
| | Sends SMS messages to Participants on behalf of Researchers | “Twilio Inc.: Sends SMS messages to Participants on behalf of Researchers” |
| | Provides email and chat support to Researchers and Participants | “Zendesk, Inc.: Provides email and chat support to Researchers and Participants” |
- Amazon Web ServicesUnited States
Stores data from UI's platform
“Amazon Web Services, Inc.: Stores data from UI’s platform (U.S.A.)”
- AssemblyAIUnited States
Enables the transcription of Research Sessions recorded on UI's platform
“AssemblyAI, Inc.: Enables the transcription of Research Sessions recorded on UI’s platform (U.S.A.)”
- CloudflareUnited States
Provides services related to the security of UI's platform, including DNS, CAPTCHA, and firewall services
“Cloudflare, Inc.: Provides services related to the security of UI’s platform”
- Dropbox SignUnited States
Facilitates document signing between Researchers and Participants in UI's platform
“Dropbox Sign (Dropbox, Inc.): Facilitates document signing”
- ElasticUnited States
Enables search and filtering functionality on UI's platform
“Elasticsearch, Inc.: Enables search and filtering functionality on UI’s platform (U.S.A.)”
- FivetranUnited States
Transfers data from UI's platform to AWS for storage
“Fivetran, Inc.: Transfers data from UI’s platform to AWS for storage (U.S.A.)”
- HerokuUnited States
Hosts UI's production, staging and test environment databases
“Heroku (salesforce.com, inc.): Hosts UI’s production, staging and test environment databases”
- LorikeetAustralia
Provides an AI customer support agent
“Lorikeet (Operator Technologies AI Pty Ltd): Provides an AI customer support agent (Australia)”
- MailchimpUnited States
Sends transactional emails to Researchers
“Mailchimp (The Rocket Science Group LLC): Sends transactional emails to Researchers”
- NylasUnited States
Manages calendar syncing between UI's platform and third-party calendar providers
“Nylas, Inc.: Manages calendar syncing between UI’s platform and third-party calendar providers”
- ParagonUnited States
Embedded iPaaS that lets Researchers sync data between UI's platform and third-party data sources
“Paragon (Forge Technology, Inc.): Provides an embedded Integration Platform as a Service”
- PostmarkUnited States
Sends transactional emails to Researchers and Participants
“Postmark (ActiveCampaign, LLC): Sends transactional emails to Researchers and Participants”
- PromptLayerUnited States
Enables the management and review of AI prompts, inputs, and outputs
“PromptLayer (Magniv, Inc.): Enables the management and review of AI prompts, inputs, and outputs”
- Recall.aiUnited States
Enables the recording of Research Sessions on UI's platform
“Recall.ai (Hyperdoc Inc.): Enables the recording of Research Sessions on UI’s platform”
- TremendousUnited States
Facilitates the provision of Incentive payments to Participants
“Tremendous, LLC: Facilitates the provision of Incentive payments to Participants”
- TwilioUnited States
Sends SMS messages to Participants on behalf of Researchers
“Twilio Inc.: Sends SMS messages to Participants on behalf of Researchers”
- ZendeskUnited States
Provides email and chat support to Researchers and Participants
“Zendesk, Inc.: Provides email and chat support to Researchers and Participants”