Lyssna

Lyssna (formerly UsabilityHub) is a remote user research platform for running usability tests, surveys and interviews and recruiting participants, for product and design teams.

usabilityhub.com ↗ · UsabilityHub Pty Ltd

Subprocessors (19)

List updated Sep 16, 2026 · Checked Oct 24, 2026 · source disclosure ↗

vendor	purpose	evidence
Amazon Web Services United States	Infrastructure provider	“Amazon Web Services \| USA \| Infrastructure provider \| ISO 27001, SOC 2, HIPAA, PCI DSS Level 1, FedRAMP”
Apollo.io United States	Data enrichment	“Apollo.io \| USA \| Data enrichment \| ISO 27001, SOC 2”
Arrows United States	Sales dealrooms and customer onboarding	“Arrows \| USA \| Sales dealrooms and customer onboarding \| SOC 2”
ChartMogul European Union	Analytics	“ChartMogul \| EU \| Analytics \| None”
Churn Buster United States	Subscription management	“Churnbuster \| USA \| Subscription management \| None”
Datadog United States	Developer tooling and logging	“Datadog \| USA \| Developer tooling and logging \| ISO 27001, SOC 2, HIPAA”
Fullstory United States, European Union	Analytics	“Fullstory \| USA, EU \| Analytics \| ISO 27001, SOC 2”
Google Analytics United States	Analytics	“Google Analytics \| USA \| Analytics \| ISO 27001”
Heroku United States	Infrastructure provider	“Heroku \| USA \| Infrastructure provider \| ISO 27001, SOC 1, SOC 2, PCI DSS Level 1, FISMA Moderate, SOX”
HubSpot United States	Sales tool	“Hubspot \| USA \| Sales tool \| SOC 2”
InMoment United States	NPS survey tool	“InMoment \| USA \| NPS survey tool \| None”
Intercom United States	Customer support tool, external communication	“Intercom \| USA \| Customer support tool, external communication \| SOC 2”
Mailgun United States	Transactional emails	“Mailgun \| USA \| Transactional emails \| ISO 27001, SOC 2, HIPAA”
Ortto United States	Analytics, external communication	“Ortto \| USA \| Analytics, external communication \| ISO 27001, SOC 2”
Recall.ai United States	Meeting bot recording, transcription, and live observation for interview sessions	“Recall.ai \| USA \| Meeting bot recording, transcription, and live observation for interview sessions \| ISO 27001, SOC 2, HIPAA”
Rev United States	Transcription services	“Rev \| USA \| Transcription services \| SOC 2, HIPAA”
Segment United States	Infrastructure and developer tools	“Segment \| USA \| Infrastructure and developer tools \| ISO 27001, SOC 2”
Stripe United States	Billing	“Stripe \| USA \| Billing \| PCI DSS Level 1”
Twilio United States	SMS verification for UserCrowd panelists	“Twilio \| USA \| SMS verification for UserCrowd panelists \| ISO 27001, SOC 2”

Amazon Web Services
United States

Infrastructure provider

“Amazon Web Services | USA | Infrastructure provider | ISO 27001, SOC 2, HIPAA, PCI DSS Level 1, FedRAMP”
Apollo.io
United States

Data enrichment

“Apollo.io | USA | Data enrichment | ISO 27001, SOC 2”
Arrows
United States

Sales dealrooms and customer onboarding

“Arrows | USA | Sales dealrooms and customer onboarding | SOC 2”
ChartMogul
European Union

Analytics

“ChartMogul | EU | Analytics | None”
Churn Buster
United States

Subscription management

“Churnbuster | USA | Subscription management | None”
Datadog
United States

Developer tooling and logging

“Datadog | USA | Developer tooling and logging | ISO 27001, SOC 2, HIPAA”
Fullstory
United States, European Union

Analytics

“Fullstory | USA, EU | Analytics | ISO 27001, SOC 2”
Google Analytics
United States

Analytics

“Google Analytics | USA | Analytics | ISO 27001”
Heroku
United States

Infrastructure provider

“Heroku | USA | Infrastructure provider | ISO 27001, SOC 1, SOC 2, PCI DSS Level 1, FISMA Moderate, SOX”
HubSpot
United States

Sales tool

“Hubspot | USA | Sales tool | SOC 2”
InMoment
United States

NPS survey tool

“InMoment | USA | NPS survey tool | None”
Intercom
United States

Customer support tool, external communication

“Intercom | USA | Customer support tool, external communication | SOC 2”
Mailgun
United States

Transactional emails

“Mailgun | USA | Transactional emails | ISO 27001, SOC 2, HIPAA”
Ortto
United States

Analytics, external communication

“Ortto | USA | Analytics, external communication | ISO 27001, SOC 2”
Recall.ai
United States

Meeting bot recording, transcription, and live observation for interview sessions

“Recall.ai | USA | Meeting bot recording, transcription, and live observation for interview sessions | ISO 27001, SOC 2, HIPAA”
Rev
United States

Transcription services

“Rev | USA | Transcription services | SOC 2, HIPAA”
Segment
United States

Infrastructure and developer tools

“Segment | USA | Infrastructure and developer tools | ISO 27001, SOC 2”
Stripe
United States

Billing

“Stripe | USA | Billing | PCI DSS Level 1”
Twilio
United States

SMS verification for UserCrowd panelists

“Twilio | USA | SMS verification for UserCrowd panelists | ISO 27001, SOC 2”