Twilio

Twilio sells cloud communications APIs for messaging, voice, video and email, plus customer data and authentication products, to developers and businesses.

twilio.com ↗ · Twilio Inc.

Subprocessors (33)

List updated Sep 1, 2026 · Checked Oct 24, 2026 · source disclosure ↗

Adaptive Mobile
United States

Adaptive Mobile (ENEA) enforces message safety, spam filtering, threat detection and abuse prevention

“Adaptive Mobile (ENEA) | Programmable Messaging | Adaptive Mobile (ENEA) enforces message safety, spam filtering, threat detection and abuse prevention for specific Twilio Products and Services”
Amazon Bedrock
United States

Amazon Bedrock provide AI functionality including LLM models

“Amazon Bedrock | All AI Products | Amazon Bedrock provide AI functionality including LLM models for specific Twilio Products and Services”
Anthropic
United States

Anthropic provides AI functionality including LLM models

“Anthropic | All AI Products | Anthropic provides AI functionality including LLM models for specific Twilio Products and Services”
Amazon Web Services
United States, European Union, Australia

AWS Provide core cloud hosting and data storage infrastructure

“AWS | All Services & Products | AWS Provide core cloud hosting and data storage infrastructure for specific Twilio Products and Services”
Amazon Web Services
United States, European Union

AWS route and transmit emails

“AWS | Email (SendGrid) | AWS route and transmit emails for specific Twilio Products and Services”
Amazon Web Services
United States

AWS provides automation and storage services for marketing campaigns

“AWS | Marketing Campaigns (SendGrid) | AWS provides automation and storage services for marketing campaigns for specific Twilio Products and Services”
Amazon Web Services
United States

AWS provides streaming and interactive video functionality for Twilio Products and Services

“AWS | Programmable Video | AWS provides streaming and interactive video functionality for Twilio Products and Services”
Amazon Web Services
United States

AWS executes automated text-to-speech conversion, speech recognition, and natural language text processing

“AWS | Programmable Voice | AWS executes automated text-to-speech conversion, speech recognition, and natural language text processing for specific Twilio Products and Services”
ClickHouse
United States, European Union

Clickhouse provide hosting and data storage infrastructure

“Clickhouse | All Products | Clickhouse provide hosting and data storage infrastructure for specific Twilio Products and Services”
Datadog
United States

Datadog monitors of platform security and system health

“Datadog | Segment Stytch by Twilio | Datadog monitors of platform security and system health for specific Twilio Products and Services”
Deepgram
United States

Deepgram transcribes voice media into text via automated speech recognition

“Deepgram | Programmable Voice | Deepgram transcribes voice media into text via automated speech recognition for specific Twilio Products and Services”
Sabio
United Kingdom, Belgium, Finland, Germany, Netherlands, Poland

DVELP/Sabio provides integration connectivity to customer Google CCAI instances

“DVELP/Sabio | Twilio Flex | DVELP/Sabio provides integration connectivity to customer Google CCAI instances for specific Twilio Products and Services”
Elastic
United States

Elastic provides support system indexing, search query optimisation, and operational log analytics

“Elastic | Stytch by Twilio | Elastic provides support system indexing, search query optimisation, and operational log analytics for specific Twilio Products and Services”
ElevenLabs
United States, European Union

ElevenLabs executes automated speech summarisation, audio synthesis, and sentiment detection,

“ElevenLabs | Conversational Intelligence | ElevenLabs executes automated speech summarisation, audio synthesis, and sentiment detection, as enabled by customers for specific Twilio Products and Servic”
Fivetran
United States

Fivetran automates data synchronisation between operational systems for internal business reporting

“Fivetran | Stytch by Twilio | Fivetran automates data synchronisation between operational systems for internal business reporting for specific Twilio Products and Services”
GoodData
United States

GoodData Corporation delivers data analytics, custom reporting dashboards, and business intelligence visualisation

“GoodData Corporation | Twilio Flex | GoodData Corporation delivers data analytics, custom reporting dashboards, and business intelligence visualisation as enabled by customers for specific Twilio Prod”
Google
United States

Google transcribes voice media into text via automated speech recognition

“Google | Programmable Voice; Twilio Flex | Google transcribes voice media into text via automated speech recognition as enabled by customers for specific Twilio Products and Services”
Google
United States, European Union

Google provides database storage, compute resources, and query processing

“Google | Segment; Twilio Engage | Google provides database storage, compute resources, and query processing for specific Twilio Products and Services”
Google RCS
United States, Chile, Ireland, Netherlands, Denmark, Finland, Belgium, Taiwan, Japan, Singapore

Google RCS delivers inbound and outbound authentication messages

“Google RCS | Verify | Google RCS delivers inbound and outbound authentication messages for specific Twilio Products and Services”
Hex
United States

Hex provides internal business intelligence, data visualization, and collaborative analytics

“Hex | Stytch by Twilio | Hex provides internal business intelligence, data visualization, and collaborative analytics for specific Twilio Products and Services”
Honeycomb
United States

Honeycomb provides real-time system observability, application debugging, and performance tracing

“Honeycomb | Stytch by Twilio | Honeycomb provides real-time system observability, application debugging, and performance tracing for specific Twilio Products and Services”
Lakera
United States

Lakera AI provides security monitoring, data leakage prevention, and real-time threat detection within automated work...

“Lakera | All AI Products | Lakera AI provides security monitoring, data leakage prevention, and real-time threat detection within automated workflows for specific Twilio Products and Services”
Meta
United States

Meta Routes, transmits and delivers messages

“Meta | Whatsapp Channel Stytch by Twilio | Meta Routes, transmits and delivers messages for specific Twilio Products and Services”
Microsoft Azure
United States, European Union

Microsoft Azure Transcribes voice media into text via automated speech recognition

“Microsoft Azure | Conversational Intelligence | Microsoft Azure Transcribes voice media into text via automated speech recognition as enabled by customers for specific Twilio Products and Services”
Microsoft Azure
United States

Microsoft Azure provides AI functionality including Large Language Models

“Microsoft Azure | All AI Products | Microsoft Azure provides AI functionality including Large Language Models for specific Twilio Products and Services”
Mintlify
United States

Mintlify provides service documentation management

“Mintlify | Stytch by Twilio | Mintlify provides service documentation management for specific Twilio Products and Services”
OpenAI
United States

OpenAI Provides AI functionality including Large Language Models

“OpenAI | All AI Products | OpenAI Provides AI functionality including Large Language Models for specific Twilio Products and Services”
Plain
United Kingdom

Plain Manages multi-channel customer support communication and service ticket resolution

“Plain | Stytch by Twilio | Plain Manages multi-channel customer support communication and service ticket resolution for specific Twilio Products and Services”
Postmark
United States

Postmark Routes, transmits, and delivers of outbound email communications

“Postmark | Stytch by Twilio | Postmark Routes, transmits, and delivers of outbound email communications for specific Twilio Products and Services”
Sinch
United States

Sinch routes, transmits, and delivers of outbound SMS communications

“Sinch | Stytch by Twilio | Sinch routes, transmits, and delivers of outbound SMS communications for specific Twilio Products and Services”
Slack
United States

Slack provides customer Support chat/messaging solutions

“Slack | Stytch by Twilio | Slack provides customer Support chat/messaging solutions for specific Twilio Products and Services”
Snowflake
United States

Snowflake Manages campaign data storage and executes email marketing automation

“Snowflake | Marketing Campaigns (SendGrid) | Snowflake Manages campaign data storage and executes email marketing automation for specific Twilio Products and Services”
Snowflake
United States

Snowflake provides data warehousing and data storage services

“Snowflake | Stytch by Twilio | Snowflake provides data warehousing and data storage services for specific Twilio Products and Services”
Svix
United States

Svix delivers real-time system alerts and notifications

“Svix | Stytch by Twilio | Svix delivers real-time system alerts and notifications for specific Twilio Products and Services”
Temporal
United States

Temporal Cloud schedules and executes the customer defined workflows

“Temporal Cloud | Flex | Temporal Cloud schedules and executes the customer defined workflows for specific Twilio Products and Services”
VoiceBase
United States

VoiceBase transcribes voice media into text via automated speech recognition

“VoiceBase | Programmable Voice; Flex | VoiceBase transcribes voice media into text via automated speech recognition as enabled by customers for specific Twilio Products and Services”
DataBank
North America

Hosting services and storage

“DataBank | Sendgrid Services | Hosting services and storage.”
Lumen
North America

Hosting services and storage

“Lumen | Sendgrid Services | Hosting services and storage.”
Digital Realty
North America, European Union

Hosting services and storage

“Digital Realty | Sendgrid Services | Hosting services and storage.”
Twilio affiliate
United States

Acts as sub-processor for other Twilio contracting entities

“Twilio Inc. | All Services”

vendor	purpose	evidence
Adaptive Mobile United States	Adaptive Mobile (ENEA) enforces message safety, spam filtering, threat detection and abuse prevention Third Party Sub-Processors	“Adaptive Mobile (ENEA) \| Programmable Messaging \| Adaptive Mobile (ENEA) enforces message safety, spam filtering, threat detection and abuse prevention for specific Twilio Products and Services”
Amazon Bedrock United States	Amazon Bedrock provide AI functionality including LLM models Third Party Sub-Processors	“Amazon Bedrock \| All AI Products \| Amazon Bedrock provide AI functionality including LLM models for specific Twilio Products and Services”
Anthropic United States	Anthropic provides AI functionality including LLM models Third Party Sub-Processors	“Anthropic \| All AI Products \| Anthropic provides AI functionality including LLM models for specific Twilio Products and Services”
Amazon Web Services United States, European Union, Australia	AWS Provide core cloud hosting and data storage infrastructure Third Party Sub-Processors	“AWS \| All Services & Products \| AWS Provide core cloud hosting and data storage infrastructure for specific Twilio Products and Services”
Amazon Web Services United States, European Union	AWS route and transmit emails Third Party Sub-Processors	“AWS \| Email (SendGrid) \| AWS route and transmit emails for specific Twilio Products and Services”
Amazon Web Services United States	AWS provides automation and storage services for marketing campaigns Third Party Sub-Processors	“AWS \| Marketing Campaigns (SendGrid) \| AWS provides automation and storage services for marketing campaigns for specific Twilio Products and Services”
Amazon Web Services United States	AWS provides streaming and interactive video functionality for Twilio Products and Services Third Party Sub-Processors	“AWS \| Programmable Video \| AWS provides streaming and interactive video functionality for Twilio Products and Services”
Amazon Web Services United States	AWS executes automated text-to-speech conversion, speech recognition, and natural language text processing Third Party Sub-Processors	“AWS \| Programmable Voice \| AWS executes automated text-to-speech conversion, speech recognition, and natural language text processing for specific Twilio Products and Services”
ClickHouse United States, European Union	Clickhouse provide hosting and data storage infrastructure Third Party Sub-Processors	“Clickhouse \| All Products \| Clickhouse provide hosting and data storage infrastructure for specific Twilio Products and Services”
Datadog United States	Datadog monitors of platform security and system health Third Party Sub-Processors	“Datadog \| Segment Stytch by Twilio \| Datadog monitors of platform security and system health for specific Twilio Products and Services”
Deepgram United States	Deepgram transcribes voice media into text via automated speech recognition Third Party Sub-Processors	“Deepgram \| Programmable Voice \| Deepgram transcribes voice media into text via automated speech recognition for specific Twilio Products and Services”
Sabio United Kingdom, Belgium, Finland, Germany, Netherlands, Poland	DVELP/Sabio provides integration connectivity to customer Google CCAI instances Third Party Sub-Processors	“DVELP/Sabio \| Twilio Flex \| DVELP/Sabio provides integration connectivity to customer Google CCAI instances for specific Twilio Products and Services”
Elastic United States	Elastic provides support system indexing, search query optimisation, and operational log analytics Third Party Sub-Processors	“Elastic \| Stytch by Twilio \| Elastic provides support system indexing, search query optimisation, and operational log analytics for specific Twilio Products and Services”
ElevenLabs United States, European Union	ElevenLabs executes automated speech summarisation, audio synthesis, and sentiment detection, Third Party Sub-Processors	“ElevenLabs \| Conversational Intelligence \| ElevenLabs executes automated speech summarisation, audio synthesis, and sentiment detection, as enabled by customers for specific Twilio Products and Servic”
Fivetran United States	Fivetran automates data synchronisation between operational systems for internal business reporting Third Party Sub-Processors	“Fivetran \| Stytch by Twilio \| Fivetran automates data synchronisation between operational systems for internal business reporting for specific Twilio Products and Services”
GoodData GoodData Corporation United States	GoodData Corporation delivers data analytics, custom reporting dashboards, and business intelligence visualisation Third Party Sub-Processors	“GoodData Corporation \| Twilio Flex \| GoodData Corporation delivers data analytics, custom reporting dashboards, and business intelligence visualisation as enabled by customers for specific Twilio Prod”
Google United States	Google transcribes voice media into text via automated speech recognition Third Party Sub-Processors	“Google \| Programmable Voice; Twilio Flex \| Google transcribes voice media into text via automated speech recognition as enabled by customers for specific Twilio Products and Services”
Google United States, European Union	Google provides database storage, compute resources, and query processing Third Party Sub-Processors	“Google \| Segment; Twilio Engage \| Google provides database storage, compute resources, and query processing for specific Twilio Products and Services”
Google RCS United States, Chile, Ireland, Netherlands, Denmark, Finland, Belgium, Taiwan, Japan, Singapore	Google RCS delivers inbound and outbound authentication messages Third Party Sub-Processors	“Google RCS \| Verify \| Google RCS delivers inbound and outbound authentication messages for specific Twilio Products and Services”
Hex United States	Hex provides internal business intelligence, data visualization, and collaborative analytics Third Party Sub-Processors	“Hex \| Stytch by Twilio \| Hex provides internal business intelligence, data visualization, and collaborative analytics for specific Twilio Products and Services”
Honeycomb United States	Honeycomb provides real-time system observability, application debugging, and performance tracing Third Party Sub-Processors	“Honeycomb \| Stytch by Twilio \| Honeycomb provides real-time system observability, application debugging, and performance tracing for specific Twilio Products and Services”
Lakera United States	Lakera AI provides security monitoring, data leakage prevention, and real-time threat detection within automated work... Third Party Sub-Processors	“Lakera \| All AI Products \| Lakera AI provides security monitoring, data leakage prevention, and real-time threat detection within automated workflows for specific Twilio Products and Services”
Meta United States	Meta Routes, transmits and delivers messages Third Party Sub-Processors	“Meta \| Whatsapp Channel Stytch by Twilio \| Meta Routes, transmits and delivers messages for specific Twilio Products and Services”
Microsoft Azure United States, European Union	Microsoft Azure Transcribes voice media into text via automated speech recognition Third Party Sub-Processors	“Microsoft Azure \| Conversational Intelligence \| Microsoft Azure Transcribes voice media into text via automated speech recognition as enabled by customers for specific Twilio Products and Services”
Microsoft Azure United States	Microsoft Azure provides AI functionality including Large Language Models Third Party Sub-Processors	“Microsoft Azure \| All AI Products \| Microsoft Azure provides AI functionality including Large Language Models for specific Twilio Products and Services”
Mintlify United States	Mintlify provides service documentation management Third Party Sub-Processors	“Mintlify \| Stytch by Twilio \| Mintlify provides service documentation management for specific Twilio Products and Services”
OpenAI United States	OpenAI Provides AI functionality including Large Language Models Third Party Sub-Processors	“OpenAI \| All AI Products \| OpenAI Provides AI functionality including Large Language Models for specific Twilio Products and Services”
Plain United Kingdom	Plain Manages multi-channel customer support communication and service ticket resolution Third Party Sub-Processors	“Plain \| Stytch by Twilio \| Plain Manages multi-channel customer support communication and service ticket resolution for specific Twilio Products and Services”
Postmark United States	Postmark Routes, transmits, and delivers of outbound email communications Third Party Sub-Processors	“Postmark \| Stytch by Twilio \| Postmark Routes, transmits, and delivers of outbound email communications for specific Twilio Products and Services”
Sinch United States	Sinch routes, transmits, and delivers of outbound SMS communications Third Party Sub-Processors	“Sinch \| Stytch by Twilio \| Sinch routes, transmits, and delivers of outbound SMS communications for specific Twilio Products and Services”
Slack United States	Slack provides customer Support chat/messaging solutions Third Party Sub-Processors	“Slack \| Stytch by Twilio \| Slack provides customer Support chat/messaging solutions for specific Twilio Products and Services”
Snowflake United States	Snowflake Manages campaign data storage and executes email marketing automation Third Party Sub-Processors	“Snowflake \| Marketing Campaigns (SendGrid) \| Snowflake Manages campaign data storage and executes email marketing automation for specific Twilio Products and Services”
Snowflake United States	Snowflake provides data warehousing and data storage services Third Party Sub-Processors	“Snowflake \| Stytch by Twilio \| Snowflake provides data warehousing and data storage services for specific Twilio Products and Services”
Svix United States	Svix delivers real-time system alerts and notifications Third Party Sub-Processors	“Svix \| Stytch by Twilio \| Svix delivers real-time system alerts and notifications for specific Twilio Products and Services”
Temporal United States	Temporal Cloud schedules and executes the customer defined workflows Third Party Sub-Processors	“Temporal Cloud \| Flex \| Temporal Cloud schedules and executes the customer defined workflows for specific Twilio Products and Services”
VoiceBase United States	VoiceBase transcribes voice media into text via automated speech recognition Third Party Sub-Processors	“VoiceBase \| Programmable Voice; Flex \| VoiceBase transcribes voice media into text via automated speech recognition as enabled by customers for specific Twilio Products and Services”
DataBank North America	Hosting services and storage Twilio Group Sub-Processors	“DataBank \| Sendgrid Services \| Hosting services and storage.”
Lumen North America	Hosting services and storage Twilio Group Sub-Processors	“Lumen \| Sendgrid Services \| Hosting services and storage.”
Digital Realty North America, European Union	Hosting services and storage Twilio Group Sub-Processors	“Digital Realty \| Sendgrid Services \| Hosting services and storage.”
Twilio affiliate Twilio Inc. United States	Acts as sub-processor for other Twilio contracting entities Twilio Group Sub-Processors	“Twilio Inc. \| All Services”