Tray.ai
Tray.ai provides AI agent building, MCP governance, and integration automation for enterprises.
Subprocessors (10)
Processed Jul 29, 2026 · source disclosure ↗
| vendor | purpose | evidence |
|---|---|---|
| Amazon Web Services United States | Infrastructure provider | “Amazon Web Services, Inc. Infrastructure provider United States” source |
| Atlassian, Inc. & Atlassian Pty Ltd. United States, Australia | Project management - Jira is used for bug tracking. Data from customer workflows may be processed whilst workflows are debugged with or on behalf of the customer | “Atlassian, Inc. & Atlassian Pty Ltd. Project management - Jira is used for bug tracking. Data from customer workflows may be processed whilst workflows are debugged with or on behalf of the customer United States, Australia” source |
| Datadog United States | Internal system and error logs | “Datadog, Inc. Internal system and error logs United States” source |
| Google LLC United States | Company communication | “Google LLC Company communication United States” source |
| Intercom, Inc. United States | Customer support - Only used if customers submit data via Intercom live chat | “Intercom, Inc. Customer support - Only used if customers submit data via Intercom live chat United States” source |
| OpenAI United States | Customers must opt-in to this sub-processor where details of OpenAI’s processing will be described. OpenAI will not be allowed to use customer data for its own training purposes. More info on AI processinghere. | “OpenAI, Inc. Customers must opt-in to this sub-processor where details of OpenAI’s processing will be described. OpenAI will not be allowed to use customer data for its own training purposes. More info on AI processinghere. United States” source |
| Plan.nr Ltd United Kingdom | A wholly owned UK subsidiary of Tray.ai, Inc. - Tray has engineering and support staff based in the UK and may therefore need to access data of our customers for support and maintenance purposes | “Plan.nr Ltd A wholly owned UK subsidiary of Tray.ai, Inc. - Tray has engineering and support staff based in the UK and may therefore need to access data of our customers for support and maintenance purposes United Kingdom” source |
| Slack United States | Company communication | “Slack Technologies, LLC Company communication United States” source |
| Twilio United States | Twilio Sendgrid processes emails used by customers in the v3 and below Send Email connector in workflows. Previously named Sendgrid, Inc. This has been superseded in the v4 and above Send Email connector which uses AWS SES | “Twilio, Inc. Twilio Sendgrid processes emails used by customers in the v3 and below Send Email connector in workflows. Previously named Sendgrid, Inc. This has been superseded in the v4 and above Send Email connector which uses AWS SES United States” source |
| Zendesk United States | Customer support - Data from customer workflows may be processed whilst workflows are debugged with or on behalf of the customer | “Zendesk, Inc. Customer support - Data from customer workflows may be processed whilst workflows are debugged with or on behalf of the customer United States” source |
- Amazon Web ServicesUnited States
Infrastructure provider
“Amazon Web Services, Inc. Infrastructure provider United States” source
- Atlassian, Inc. & Atlassian Pty Ltd.United States, Australia
Project management - Jira is used for bug tracking. Data from customer workflows may be processed whilst workflows are debugged with or on behalf of the customer
“Atlassian, Inc. & Atlassian Pty Ltd. Project management - Jira is used for bug tracking. Data from customer workflows may be processed whilst workflows are debugged with or on behalf of the customer United States, Australia” source
- DatadogUnited States
Internal system and error logs
“Datadog, Inc. Internal system and error logs United States” source
- Google LLCUnited States
Company communication
“Google LLC Company communication United States” source
- Intercom, Inc.United States
Customer support - Only used if customers submit data via Intercom live chat
“Intercom, Inc. Customer support - Only used if customers submit data via Intercom live chat United States” source
- OpenAIUnited States
Customers must opt-in to this sub-processor where details of OpenAI’s processing will be described. OpenAI will not be allowed to use customer data for its own training purposes. More info on AI processinghere.
“OpenAI, Inc. Customers must opt-in to this sub-processor where details of OpenAI’s processing will be described. OpenAI will not be allowed to use customer data for its own training purposes. More info on AI processinghere. United States” source
- Plan.nr LtdUnited Kingdom
A wholly owned UK subsidiary of Tray.ai, Inc. - Tray has engineering and support staff based in the UK and may therefore need to access data of our customers for support and maintenance purposes
“Plan.nr Ltd A wholly owned UK subsidiary of Tray.ai, Inc. - Tray has engineering and support staff based in the UK and may therefore need to access data of our customers for support and maintenance purposes United Kingdom” source
- SlackUnited States
Company communication
“Slack Technologies, LLC Company communication United States” source
- TwilioUnited States
Twilio Sendgrid processes emails used by customers in the v3 and below Send Email connector in workflows. Previously named Sendgrid, Inc. This has been superseded in the v4 and above Send Email connector which uses AWS SES
“Twilio, Inc. Twilio Sendgrid processes emails used by customers in the v3 and below Send Email connector in workflows. Previously named Sendgrid, Inc. This has been superseded in the v4 and above Send Email connector which uses AWS SES United States” source
- ZendeskUnited States
Customer support - Data from customer workflows may be processed whilst workflows are debugged with or on behalf of the customer
“Zendesk, Inc. Customer support - Data from customer workflows may be processed whilst workflows are debugged with or on behalf of the customer United States” source