T

Tray.ai

Tray.ai sells an enterprise iPaaS and AI orchestration platform for integration, automation and AI agent deployment.

vendor	purpose	evidence
A Amazon Web Services Amazon Web Services, Inc. United States	Infrastructure provider Core Sub-processors	“Amazon Web Services, Inc. | Infrastructure provider | United States”
D Datadog Datadog, Inc. United States	Internal system and error logs Core Sub-processors	“Datadog, Inc. | Internal system and error logs | United States”
P Plan.nr Ltd affiliate United Kingdom	A wholly owned UK subsidiary of Tray.ai, Inc.; engineering and support staff may access customer data for support and ma Core Sub-processors	“Plan.nr Ltd | A wholly owned UK subsidiary of Tray.ai, Inc.”
S SendGrid Twilio, Inc. United States	Processes emails for the v3 and below Send Email connector in workflows Core Sub-processors	“Twilio, Inc. | Twilio Sendgrid processes emails used by customers in the v3 and below Send Email connector”
A Amazon Web Services Amazon Web Services, Inc. Ireland, Australia	Infrastructure provider EU and APAC Core Sub-processors	“Amazon Web Services, Inc. | Infrastructure provider | Ireland for EU, Australia for APAC”
D Datadog Datadog, Inc. Germany	Internal system and error logs EU and APAC Core Sub-processors	“Datadog, Inc. | Internal system and error logs | Germany”
P Plan.nr Ltd affiliate United Kingdom	A wholly owned UK subsidiary of Tray.ai, Inc.; engineering and support staff may access customer data for support and ma EU and APAC Core Sub-processors	“Plan.nr Ltd | A wholly owned UK subsidiary of Tray.ai, Inc.”
O OpenAI OpenAI, Inc. United States	Optional AI processing; customers must opt in Optional Sub-processors	“OpenAI, Inc. | Customers must opt-in to this sub-processor”
A Amazon Web Services Amazon Web Services, Inc. United States	Infrastructure provider HIPAA Sub-processors	“Amazon Web Services, Inc. | Infrastructure provider | United States”
D Datadog Datadog, Inc. United States	Internal system and error logs HIPAA Sub-processors	“Datadog, Inc. | Internal system and error logs | United States”
P Plan.nr Ltd affiliate United Kingdom	A wholly owned UK subsidiary of Tray.ai, Inc.; engineering and support staff may access customer data for support and ma HIPAA Sub-processors	“Plan.nr Ltd | A wholly owned UK subsidiary of Tray.ai, Inc.”
A Atlassian Atlassian, Inc. & Atlassian Pty Ltd. United States, Australia	Project management; Jira is used for bug tracking Supporting Sub-processors	“Atlassian, Inc. & Atlassian Pty Ltd. | Project management - Jira is used for bug tracking”
G Google Google LLC United States	Company communication Supporting Sub-processors	“Google LLC | Company communication | United States”
I Intercom Intercom, Inc. United States	Customer support; only used if customers submit data via live chat Supporting Sub-processors	“Intercom, Inc. | Customer support - Only used if customers submit data via Intercom live chat”
S Slack Slack Technologies, LLC United States	Company communication Supporting Sub-processors	“Slack Technologies, LLC | Company communication | United States”
Z Zendesk Zendesk, Inc. United States	Customer support; workflow data may be processed during debugging Supporting Sub-processors	“Zendesk, Inc. | Customer support - Data from customer workflows may be processed”

• A

  Amazon Web Services

  United States

  Infrastructure provider

  “Amazon Web Services, Inc. | Infrastructure provider | United States”

• D

  Datadog

  United States

  Internal system and error logs

  “Datadog, Inc. | Internal system and error logs | United States”

• P

  Plan.nr Ltd affiliate

  United Kingdom

  A wholly owned UK subsidiary of Tray.ai, Inc.; engineering and support staff may access customer data for support and ma

  “Plan.nr Ltd | A wholly owned UK subsidiary of Tray.ai, Inc.”

• S

  SendGrid

  United States

  Processes emails for the v3 and below Send Email connector in workflows

  “Twilio, Inc. | Twilio Sendgrid processes emails used by customers in the v3 and below Send Email connector”

• A

  Amazon Web Services

  Ireland, Australia

  Infrastructure provider

  “Amazon Web Services, Inc. | Infrastructure provider | Ireland for EU, Australia for APAC”

• D

  Datadog

  Germany

  Internal system and error logs

  “Datadog, Inc. | Internal system and error logs | Germany”

• P

  Plan.nr Ltd affiliate

  United Kingdom

  A wholly owned UK subsidiary of Tray.ai, Inc.; engineering and support staff may access customer data for support and ma

  “Plan.nr Ltd | A wholly owned UK subsidiary of Tray.ai, Inc.”

• O

  OpenAI

  United States

  Optional AI processing; customers must opt in

  “OpenAI, Inc. | Customers must opt-in to this sub-processor”

• A

  Amazon Web Services

  United States

  Infrastructure provider

  “Amazon Web Services, Inc. | Infrastructure provider | United States”

• D

  Datadog

  United States

  Internal system and error logs

  “Datadog, Inc. | Internal system and error logs | United States”

• P

  Plan.nr Ltd affiliate

  United Kingdom

  A wholly owned UK subsidiary of Tray.ai, Inc.; engineering and support staff may access customer data for support and ma

  “Plan.nr Ltd | A wholly owned UK subsidiary of Tray.ai, Inc.”

• A

  Atlassian

  United States, Australia

  Project management; Jira is used for bug tracking

  “Atlassian, Inc. & Atlassian Pty Ltd. | Project management - Jira is used for bug tracking”

• G

  Google

  United States

  Company communication

  “Google LLC | Company communication | United States”

• I

  Intercom

  United States

  Customer support; only used if customers submit data via live chat

  “Intercom, Inc. | Customer support - Only used if customers submit data via Intercom live chat”

• S

  Slack

  United States

  Company communication

  “Slack Technologies, LLC | Company communication | United States”

• Z

  Zendesk

  United States

  Customer support; workflow data may be processed during debugging

  “Zendesk, Inc. | Customer support - Data from customer workflows may be processed”