Tines
Tines is an Irish cybersecurity and workflow automation company.
Subprocessors (9)
Processed Jul 28, 2026 · source disclosure ↗
| vendor | purpose | evidence |
|---|---|---|
| Amazon Bedrock Japan (Tokyo), Australia (Sydney), Switzerland (Zurich), Ireland (Dublin), Sweden (Stockholm), United Kingdom (London), United States (Oregon) | Hosting AI models (Tines-hosted or customer models) | “Used selectively to support AI capabilities within the platform” source |
| Amazon Web Services Japan (Tokyo), Australia (Sydney), Switzerland (Zurich), Ireland (Dublin), Sweden (Stockholm), United Kingdom (London), United States (Oregon) | Cloud infrastructure and data | “Processes customer data on the Tines platform” source |
| Network infrastructure and secure tunnel routing | “Provides network infrastructure services supporting delivery of the Tines platform, including encrypted traffic routing for Tines Tunnel. Processes customer data in transit only” source | |
| Google Cloud Platform United States | Provision of cloud infrastructure services including hosting, storage and processing of customer analytics and usage data | “Supports internal business analytics to help us understand customer interaction with the Tines platform” source |
| Intercom USA, Ireland | User database management, chatbot support | “Customer database and support interactions” source |
| Plain USA, UK | Customer support / ticketing | “Supports tickets and customer interactions” source |
| Salesforce USA, Germany, France, Japan | CRM, pipeline management, lead scoring | “Processes customer data” source |
| Snowflake Ireland | Data warehouse services | “Customer data storage and analytics” source |
| Zendesk USA, Ireland | Customer support and ticketing | “Support tickets and customer interactions” source |
- Amazon BedrockJapan (Tokyo), Australia (Sydney), Switzerland (Zurich), Ireland (Dublin), Sweden (Stockholm), United Kingdom (London), United States (Oregon)
Hosting AI models (Tines-hosted or customer models)
“Used selectively to support AI capabilities within the platform” source
- Amazon Web ServicesJapan (Tokyo), Australia (Sydney), Switzerland (Zurich), Ireland (Dublin), Sweden (Stockholm), United Kingdom (London), United States (Oregon)
Cloud infrastructure and data
“Processes customer data on the Tines platform” source
-
Network infrastructure and secure tunnel routing
“Provides network infrastructure services supporting delivery of the Tines platform, including encrypted traffic routing for Tines Tunnel. Processes customer data in transit only” source
- Google Cloud PlatformUnited States
Provision of cloud infrastructure services including hosting, storage and processing of customer analytics and usage data
“Supports internal business analytics to help us understand customer interaction with the Tines platform” source
- IntercomUSA, Ireland
User database management, chatbot support
“Customer database and support interactions” source
- PlainUSA, UK
Customer support / ticketing
“Supports tickets and customer interactions” source
- SalesforceUSA, Germany, France, Japan
CRM, pipeline management, lead scoring
“Processes customer data” source
- SnowflakeIreland
Data warehouse services
“Customer data storage and analytics” source
- ZendeskUSA, Ireland
Customer support and ticketing
“Support tickets and customer interactions” source