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ThriveSparrow

ThriveSparrow provides an AI-native platform for employee engagement, performance management, and recognition, designed for HR and team leaders.

vendor	purpose	evidence
A Amazon Web Services United States, European Union (Frankfurt)	Cloud service provider	“Cloud infrastructure provider for ThriveSparrow. Almost all data stored, processed and transmitted in ThriveSparrow resides on Amazon Web Services data centers.” source
B Brevo Europe	Email Service Provider	“To send both marketing and product-related emails. This includes customer educational emails, occasional promotional campaigns and all other email communications.” source
C Cloudflare, Inc United States, Europe	CDN	“To optimize the performance, security, and overall reliability of our services. This includes leveraging Cloudflare’s advanced DDoS protection capabilities, ensuring a more resilient and secure online experience” source
G Google Translate United States, Europe	Translation	“Survey and Response Translation provider for ThriveSparrow” source
H HubSpot, Inc. United States	CRM	“This is our internal cloud based CRM tool used to keep our customer contact details and communications up to date as part of the provision of our services.” source
M Merge United States, Europe	HRIS Integrations	“Provides unified API to integrate with various HRIS platforms.” source
N New Relic United States, Europe	Application and Performance Monitoring	“To monitor the performance of the application and tune it.” source
O OpenAI United States	Text Insights	“Sentiment and Impact Analytics from the responses provided by the data subjects” source
S SendGrid United States	Email Service Provider	“Sending out Emails” source
S Sentry United States	Error Handling	“Error monitoring tool with a focus on error reporting. Used to capture errors within the Service to better understand and resolve issues in real-time.” source
S Sparkpost United States, European Union	Email Service Provider	“Sending out emails” source
S SparrowDesk United States	Chat application and messaging	“Chat application which connects the user on a real time basis and provides instant responses” source
S Stripe United States	Payment Solution	“Subscription is managed by Stripe” source
S SurveySparrow Inc.	Processing of personal data under these Clauses	“The data importer is SurveySparrow Inc. who provides Services to the Data Exporter pursuant to Terms of Service.” source
T Tango United States (California, Oregon)	Rewards Service Provider	“Rewards Service provider for Kudos, they facilitate gift card services for our customers who opt for it.” source
T Twilio United States	Messaging	“SMS share utilizes Twilio to deliver messages” source
Z Zendesk United States	CRM	“Internal cloud based customer support tool which is used to keep our customer contact details and communications up to date as part of the provision of our services.” source
Z Zipy.ai United States	Product Analytics & Error Tracking	“User session analytics & debugging” source

• A

  Amazon Web Services

  United States, European Union (Frankfurt)

  Cloud service provider

  “Cloud infrastructure provider for ThriveSparrow. Almost all data stored, processed and transmitted in ThriveSparrow resides on Amazon Web Services data centers.” source

• B

  Brevo

  Europe

  Email Service Provider

  “To send both marketing and product-related emails. This includes customer educational emails, occasional promotional campaigns and all other email communications.” source

• C

  Cloudflare, Inc

  United States, Europe

  CDN

  “To optimize the performance, security, and overall reliability of our services. This includes leveraging Cloudflare’s advanced DDoS protection capabilities, ensuring a more resilient and secure online experience” source

• G

  Google Translate

  United States, Europe

  Translation

  “Survey and Response Translation provider for ThriveSparrow” source

• H

  HubSpot, Inc.

  United States

  CRM

  “This is our internal cloud based CRM tool used to keep our customer contact details and communications up to date as part of the provision of our services.” source

• M

  Merge

  United States, Europe

  HRIS Integrations

  “Provides unified API to integrate with various HRIS platforms.” source

• N

  New Relic

  United States, Europe

  Application and Performance Monitoring

  “To monitor the performance of the application and tune it.” source

• O

  OpenAI

  United States

  Text Insights

  “Sentiment and Impact Analytics from the responses provided by the data subjects” source

• S

  SendGrid

  United States

  Email Service Provider

  “Sending out Emails” source

• S

  Sentry

  United States

  Error Handling

  “Error monitoring tool with a focus on error reporting. Used to capture errors within the Service to better understand and resolve issues in real-time.” source

• S

  Sparkpost

  United States, European Union

  Email Service Provider

  “Sending out emails” source

• S

  SparrowDesk

  United States

  Chat application and messaging

  “Chat application which connects the user on a real time basis and provides instant responses” source

• S

  Stripe

  United States

  Payment Solution

  “Subscription is managed by Stripe” source

• S

  SurveySparrow Inc.

  Processing of personal data under these Clauses

  “The data importer is SurveySparrow Inc. who provides Services to the Data Exporter pursuant to Terms of Service.” source

• T

  Tango

  United States (California, Oregon)

  Rewards Service Provider

  “Rewards Service provider for Kudos, they facilitate gift card services for our customers who opt for it.” source

• T

  Twilio

  United States

  Messaging

  “SMS share utilizes Twilio to deliver messages” source

• Z

  Zendesk

  United States

  CRM

  “Internal cloud based customer support tool which is used to keep our customer contact details and communications up to date as part of the provision of our services.” source

• Z

  Zipy.ai

  United States

  Product Analytics & Error Tracking

  “User session analytics & debugging” source