ThriveDesk
ThriveDesk sells a help desk platform with live chat, shared inbox and help center software for small businesses and startups.
Subprocessors (15)
List updated Jun 12, 2024 · Checked Oct 25, 2026 · source disclosure ↗
| vendor | purpose | evidence |
|---|---|---|
| | Hosting and storage Core Infrastructure | “Azure Cloud Computing Services – Hosting and storage (UK)” |
| Cloudflare Cloudflare, Inc. | Provides Transport Layer Security (TLS) protection and CDN Core Infrastructure | “Cloudflare, Inc. – Provides Transport Layer Security (“TLS”) protection and CDN” |
| | Email delivery services for individual emails Core Infrastructure | “Postmark, AC PM, LLC – Email delivery services for individual emails (USA)” |
| | Hosting and storage Core Infrastructure | “Hetzner Online GmbH – Hosting and storage(EU)” |
| | Storage Core Infrastructure | “Wasabi Technologies LLC – Storage (USA)” |
| | Hosting all DNS records of Inbox created inside ThriveDesk Core Infrastructure | “DNSimple Corporation – Hosting all DNS records of Inbox created inside ThriveDesk(AU)” |
| | Hosting Core Infrastructure | “MongoDB, Inc – Hosting(EU)” |
| | Text summarisation and user experience enhancements Core Infrastructure | “OpenAI, L.L.C. – Text summarisation and user experience enhancements (USA)” |
| | Payment processor Core Infrastructure | “Paddle.com Market Ltd. – Payment processor(UK)” |
| Bento Australia | Customer communications Additional Services | “Bento – Customer communications(AU)” |
| GitHub United States | Hosting code and issue tracking Additional Services | “GitHub – Hosting code and issue tracking(USA)” |
| | Site and app usages analytics Additional Services | “PostHog, Inc. – Site and app usages analytics (EU)” |
| Discord European Union | Internal communication Additional Services | “Discord – Internal communication(EU)” |
| Sentry United States | Error reporting Additional Services | “Sentry – Error reporting(USA)” |
| | Monitoring service Additional Services | “Netdata, Inc – Monitoring service(USA)” |
- Microsoft AzureUnited Kingdom
Hosting and storage
“Azure Cloud Computing Services – Hosting and storage (UK)”
-
Provides Transport Layer Security (TLS) protection and CDN
“Cloudflare, Inc. – Provides Transport Layer Security (“TLS”) protection and CDN”
- PostmarkUnited States
Email delivery services for individual emails
“Postmark, AC PM, LLC – Email delivery services for individual emails (USA)”
- HetznerEuropean Union
Hosting and storage
“Hetzner Online GmbH – Hosting and storage(EU)”
- WasabiUnited States
Storage
“Wasabi Technologies LLC – Storage (USA)”
- DNSimpleAustralia
Hosting all DNS records of Inbox created inside ThriveDesk
“DNSimple Corporation – Hosting all DNS records of Inbox created inside ThriveDesk(AU)”
- MongoDBEuropean Union
Hosting
“MongoDB, Inc – Hosting(EU)”
- OpenAIUnited States
Text summarisation and user experience enhancements
“OpenAI, L.L.C. – Text summarisation and user experience enhancements (USA)”
- PaddleUnited Kingdom
Payment processor
“Paddle.com Market Ltd. – Payment processor(UK)”
- BentoAustralia
Customer communications
“Bento – Customer communications(AU)”
- GitHubUnited States
Hosting code and issue tracking
“GitHub – Hosting code and issue tracking(USA)”
- PostHogEuropean Union
Site and app usages analytics
“PostHog, Inc. – Site and app usages analytics (EU)”
- DiscordEuropean Union
Internal communication
“Discord – Internal communication(EU)”
- SentryUnited States
Error reporting
“Sentry – Error reporting(USA)”
- NetdataUnited States
Monitoring service
“Netdata, Inc – Monitoring service(USA)”