T

Thinkific

Thinkific sells a platform for creating, marketing and selling online courses, communities and memberships to experts, companies and academies.

vendor	purpose	evidence
A Amazon Web Services Amazon Web Services, Inc. United States	Cloud Service Provider Infrastructure Sub-processors	“Amazon Web Services, Inc. | Cloud Service Provider”
G Google United States	Cloud Service Provider Infrastructure Sub-processors	“Google | Cloud Service Provider”
A Apollo.io United States	Provides GraphQL hosting for the Thinkific platform Service Specific Sub-processors	“Apollo | Provides GraphQL hosting for the Thinkific platform”
A Avalara, Inc. United States	Tax compliance for Thinkific subscriptions Service Specific Sub-processors	“Avalara | Tax compliance for Thinkific subscriptions”
B Baremetrics United States	Subscription analytics and insights Service Specific Sub-processors	“Baremetrics | Subscription analytics and insights”
B BigMarker United States	Virtual conferencing and virtual events Service Specific Sub-processors	“Bigmarker | Virtual conferencing and virtual events”
B Breadcrumbs.io Canada	Lead scoring utilizing customer attribute data Service Specific Sub-processors	“Breadcrumbs.io | Lead scoring utilizing customer attribute data”
B Brightback United States	Dunning service for Thinkific subscriptions Service Specific Sub-processors	“Brightback | Dunning service for Thinkific subscriptions”
C Calendly United States	Call scheduling with Thinkific customers Service Specific Sub-processors	“Calendly | Call scheduling with Thinkific customers”
H Hightouch Carry Technologies, Inc. dba Hightouch United States	Used to transfer data between Thinkific Services and other listed Sub-processors Service Specific Sub-processors	“Carry Technologies, Inc. dba Hightouch | Used to transfer data between Thinkific Services and other listed Sub-processors”
C Chili Piper United States	Call scheduling and lead routing Service Specific Sub-processors	“Chili Piper | Call scheduling and lead routing”
C Clearbit United States	Enriching customer level data Service Specific Sub-processors	“Clearbit.com | Enriching customer level data”
C Cloudflare Cloudflare Inc. United States	DNS, SSL Termination and Web Application Firewall Service Specific Sub-processors	“Cloudflare Inc. | DNS, SSL Termination and Web Application Firewall”
C Crossbeam, Inc. United States	Customer data aggregation service to evaluation partnership potential Service Specific Sub-processors	“Crossbeam | Customer data aggregation service to evaluation partnership potential”
D Delighted United States	Net Promoter Score to gather customer feedback Service Specific Sub-processors	“Delighted | Net Promoter Score to gather customer feedback”
E EnjoyHQ United Kingdom	Stores, organizes and synthesizes qualitative customer data (video, text, images) Service Specific Sub-processors	“EnjoyHQ | Stores, organizes and synthesizes qualitative customer data (video, text, images)”
E eSentire Canada	Manage Detect Response provider Service Specific Sub-processors	“eSentire | Manage Detect Response provider”
F Filestack United States	Transmits uploads to the Thinkific platform Service Specific Sub-processors	“FileStack | Transmits uploads to the Thinkific platform”
F Fullstory United States	Product analytics and insights Service Specific Sub-processors	“Fullstory | Product analytics and insights”
G Google United States	Communication, collaboration, analytics and insights Service Specific Sub-processors	“Google | Communication, collaboration, analytics and insights”
G Gong United States	Sales conversations intelligence platform Service Specific Sub-processors	“Gong.io | Sales conversations intelligence platform”
H HubSpot United States	Provides lead qualification, personalized experience, and emails for Thinkific customers Service Specific Sub-processors	“Hubspot | Provides lead qualification, personalized experience, and emails for Thinkific customers”
J JUSTT.AI United States	To automate chargeback disputes Service Specific Sub-processors	“JUSTT.AI | To automate chargeback disputes”
L Lakera Ireland	AI prompt moderation and security Service Specific Sub-processors	“Lakera | AI prompt moderation and security”
L Looker United States	Big data analytics platform used by internal Thinkific teams Service Specific Sub-processors	“Looker | Big data analytics platform used by internal Thinkific teams”
M Mailgun United States	Used by the Thinkific platform to provide email services Service Specific Sub-processors	“Mailgun | Used by the Thinkific platform to provide email services”
M Maven AGI United States	Delivers automated Chat support Service Specific Sub-processors	“Maven AGI | Delivers automated Chat support”
M Mimecast United States	Email security and Data Loss Prevention Service Specific Sub-processors	“Mimecast | Email security and Data Loss Prevention”
M Mixpanel United States	Event tracking analytics and insights Service Specific Sub-processors	“Mixpanel | Event tracking analytics and insights”
O OneTrust United States	Cookie Consent Management Service Specific Sub-processors	“Onetrust | Cookie Consent Management”
N Netskope United States	Cloud Access Security Broker Service Specific Sub-processors	“Netskope | Cloud Access Security Broker”
N New Relic United States	Application Performance Management Service Specific Sub-processors	“New Relic | Application Performance Management”
O OpenAI OpenAI, L.L.C. United States	Service provider for AI powered features. Service Specific Sub-processors	“OpenAI, L.L.C. | Service provider for AI powered features.”
O Outreach United States	Customer contact tool utilized across sales to automate emailing Service Specific Sub-processors	“Outreach | Customer contact tool utilized across sales to automate emailing”
P Prismatic United States	Provides the integration platform that powers optional connections between Thinkific and third-party applications. Pr... Service Specific Sub-processors	“Prismatic | Provides the integration platform that powers optional connections between Thinkific and third-party applications. Prismatic only processes data if you connect one of these integrations to”
P ProfitWell United States	Dunning service for Thinkific subscriptions Service Specific Sub-processors	“Profitwell | Dunning service for Thinkific subscriptions”
S Salesforce United States	Stores customer contact information, subscription status, and other customer related information Service Specific Sub-processors	“Salesforce | Stores customer contact information, subscription status, and other customer related information”
S Scorebuddy Ireland	Quality assurance for support requests Service Specific Sub-processors	“Scorebuddy | Quality assurance for support requests”
S Slack United States	Real time chat communication with Thinkific Partners Service Specific Sub-processors	“Slack | Real time chat communication with Thinkific Partners”
S Stitch United States	ETL service Service Specific Sub-processors	“Stitch Data | ETL service”
S Stream Stream.io Inc. United States	Real-Time Messaging Capabilities Service Specific Sub-processors	“Stream.io Inc. | Real-Time Messaging Capabilities”
S Stripe United States	Payment Processing Service Specific Sub-processors	“Stripe | Payment Processing”
T Transloadit United States	Transmits uploads to the Thinkific platform Service Specific Sub-processors	“Transloadit | Transmits uploads to the Thinkific platform”
T Typeform Spain	Request product feedback from Thinkific customers Service Specific Sub-processors	“TypeForm | Request product feedback from Thinkific customers”
U Unbounce Canada	Lead generation dynamic landing page platform Service Specific Sub-processors	“Unbounce | Lead generation dynamic landing page platform”
U Userpilot United States	Delivers contextual in-app communications Service Specific Sub-processors	“UserPilot | Delivers contextual in-app communications”
W Wistia United States	Video hosting platform for the Thinkific platform Service Specific Sub-processors	“Wistia | Video hosting platform for the Thinkific platform”
W Workday, Inc. United States	Customer invoicing and payment information stored for accounting purposes Service Specific Sub-processors	“Workday | Customer invoicing and payment information stored for accounting purposes”
Z Zapier United States	Workflow Automation tool Service Specific Sub-processors	“Zapier | Workflow Automation tool”
Z Zendesk United States	Used by technical support and the customer success team to manage tickets concerning product support, billing, and ot... Service Specific Sub-processors	“Zendesk | Used by technical support and the customer success team to manage tickets concerning product support, billing, and other related issues”

• A

  Amazon Web Services

  United States

  Cloud Service Provider

  “Amazon Web Services, Inc. | Cloud Service Provider”

• G

  Google

  United States

  Cloud Service Provider

  “Google | Cloud Service Provider”

• A

  Apollo.io

  United States

  Provides GraphQL hosting for the Thinkific platform

  “Apollo | Provides GraphQL hosting for the Thinkific platform”

• A

  Avalara, Inc.

  United States

  Tax compliance for Thinkific subscriptions

  “Avalara | Tax compliance for Thinkific subscriptions”

• B

  Baremetrics

  United States

  Subscription analytics and insights

  “Baremetrics | Subscription analytics and insights”

• B

  BigMarker

  United States

  Virtual conferencing and virtual events

  “Bigmarker | Virtual conferencing and virtual events”

• B

  Breadcrumbs.io

  Canada

  Lead scoring utilizing customer attribute data

  “Breadcrumbs.io | Lead scoring utilizing customer attribute data”

• B

  Brightback

  United States

  Dunning service for Thinkific subscriptions

  “Brightback | Dunning service for Thinkific subscriptions”

• C

  Calendly

  United States

  Call scheduling with Thinkific customers

  “Calendly | Call scheduling with Thinkific customers”

• H

  Hightouch

  United States

  Used to transfer data between Thinkific Services and other listed Sub-processors

  “Carry Technologies, Inc. dba Hightouch | Used to transfer data between Thinkific Services and other listed Sub-processors”

• C

  Chili Piper

  United States

  Call scheduling and lead routing

  “Chili Piper | Call scheduling and lead routing”

• C

  Clearbit

  United States

  Enriching customer level data

  “Clearbit.com | Enriching customer level data”

• C

  Cloudflare

  United States

  DNS, SSL Termination and Web Application Firewall

  “Cloudflare Inc. | DNS, SSL Termination and Web Application Firewall”

• C

  Crossbeam, Inc.

  United States

  Customer data aggregation service to evaluation partnership potential

  “Crossbeam | Customer data aggregation service to evaluation partnership potential”

• D

  Delighted

  United States

  Net Promoter Score to gather customer feedback

  “Delighted | Net Promoter Score to gather customer feedback”

• E

  EnjoyHQ

  United Kingdom

  Stores, organizes and synthesizes qualitative customer data (video, text, images)

  “EnjoyHQ | Stores, organizes and synthesizes qualitative customer data (video, text, images)”

• E

  eSentire

  Canada

  Manage Detect Response provider

  “eSentire | Manage Detect Response provider”

• F

  Filestack

  United States

  Transmits uploads to the Thinkific platform

  “FileStack | Transmits uploads to the Thinkific platform”

• F

  Fullstory

  United States

  Product analytics and insights

  “Fullstory | Product analytics and insights”

• G

  Google

  United States

  Communication, collaboration, analytics and insights

  “Google | Communication, collaboration, analytics and insights”

• G

  Gong

  United States

  Sales conversations intelligence platform

  “Gong.io | Sales conversations intelligence platform”

• H

  HubSpot

  United States

  Provides lead qualification, personalized experience, and emails for Thinkific customers

  “Hubspot | Provides lead qualification, personalized experience, and emails for Thinkific customers”

• J

  JUSTT.AI

  United States

  To automate chargeback disputes

  “JUSTT.AI | To automate chargeback disputes”

• L

  Lakera

  Ireland

  AI prompt moderation and security

  “Lakera | AI prompt moderation and security”

• L

  Looker

  United States

  Big data analytics platform used by internal Thinkific teams

  “Looker | Big data analytics platform used by internal Thinkific teams”

• M

  Mailgun

  United States

  Used by the Thinkific platform to provide email services

  “Mailgun | Used by the Thinkific platform to provide email services”

• M

  Maven AGI

  United States

  Delivers automated Chat support

  “Maven AGI | Delivers automated Chat support”

• M

  Mimecast

  United States

  Email security and Data Loss Prevention

  “Mimecast | Email security and Data Loss Prevention”

• M

  Mixpanel

  United States

  Event tracking analytics and insights

  “Mixpanel | Event tracking analytics and insights”

• O

  OneTrust

  United States

  Cookie Consent Management

  “Onetrust | Cookie Consent Management”

• N

  Netskope

  United States

  Cloud Access Security Broker

  “Netskope | Cloud Access Security Broker”

• N

  New Relic

  United States

  Application Performance Management

  “New Relic | Application Performance Management”

• O

  OpenAI

  United States

  Service provider for AI powered features.

  “OpenAI, L.L.C. | Service provider for AI powered features.”

• O

  Outreach

  United States

  Customer contact tool utilized across sales to automate emailing

  “Outreach | Customer contact tool utilized across sales to automate emailing”

• P

  Prismatic

  United States

  Provides the integration platform that powers optional connections between Thinkific and third-party applications. Pr...

  “Prismatic | Provides the integration platform that powers optional connections between Thinkific and third-party applications. Prismatic only processes data if you connect one of these integrations to”

• P

  ProfitWell

  United States

  Dunning service for Thinkific subscriptions

  “Profitwell | Dunning service for Thinkific subscriptions”

• S

  Salesforce

  United States

  Stores customer contact information, subscription status, and other customer related information

  “Salesforce | Stores customer contact information, subscription status, and other customer related information”

• S

  Scorebuddy

  Ireland

  Quality assurance for support requests

  “Scorebuddy | Quality assurance for support requests”

• S

  Slack

  United States

  Real time chat communication with Thinkific Partners

  “Slack | Real time chat communication with Thinkific Partners”

• S

  Stitch

  United States

  ETL service

  “Stitch Data | ETL service”

• S

  Stream

  United States

  Real-Time Messaging Capabilities

  “Stream.io Inc. | Real-Time Messaging Capabilities”

• S

  Stripe

  United States

  Payment Processing

  “Stripe | Payment Processing”

• T

  Transloadit

  United States

  Transmits uploads to the Thinkific platform

  “Transloadit | Transmits uploads to the Thinkific platform”

• T

  Typeform

  Spain

  Request product feedback from Thinkific customers

  “TypeForm | Request product feedback from Thinkific customers”

• U

  Unbounce

  Canada

  Lead generation dynamic landing page platform

  “Unbounce | Lead generation dynamic landing page platform”

• U

  Userpilot

  United States

  Delivers contextual in-app communications

  “UserPilot | Delivers contextual in-app communications”

• W

  Wistia

  United States

  Video hosting platform for the Thinkific platform

  “Wistia | Video hosting platform for the Thinkific platform”

• W

  Workday, Inc.

  United States

  Customer invoicing and payment information stored for accounting purposes

  “Workday | Customer invoicing and payment information stored for accounting purposes”

• Z

  Zapier

  United States

  Workflow Automation tool

  “Zapier | Workflow Automation tool”

• Z

  Zendesk

  United States

  Used by technical support and the customer success team to manage tickets concerning product support, billing, and ot...

  “Zendesk | Used by technical support and the customer success team to manage tickets concerning product support, billing, and other related issues”