Tettra Inc
Provides an AI-powered knowledge base and Q&A system to reduce repetitive questions for teams.
Subprocessors (8)
Processed Jul 23, 2026 · source disclosure ↗
| vendor | purpose | evidence |
|---|---|---|
| Full text search | “Algolia – Algolia provides the full text search capability in Tettra and stores the search index for pages, comments, and suggestions.” source | |
| Database hosting and file storage | “Amazon Web Services – AWS Relational Database Service (RDS) hosts Tettra’s database backend. Customer data stored on RDS is fully encrypted. We also use Amazon Simple Storage Service (S3) to host customer images and files.” source | |
| Product usage data analysis | “Amplitude – We use Amplitude to store and analyze product usage data. When you interact with the Tettra app we send data on what features you’re using along with your user id and other metadata to Amplitude. We don’t send the content of the interaction.” source | |
| Profile data enrichment | “Clearbit – When you create a new team account, we use Clearbit’s API to enrich the profile data associated with your email address. This may include your company information, job title, and links to your social profiles.” source | |
| Application hosting | “Heroku – Heroku provides application hosting services for Tettra.” source | |
| Support and communication | “Intercom – We use Intercom to provide support and communicate with users about their account via in-app chat and email. We send Intercom your full name, email address and account information.” source | |
| AI feature implementation | “OpenAI – We use OpenAI to power our AI features. You can learn more about how and what data we send on our AI security page.” source | |
| Payment processing | “Stripe – We use Stripe to process payments. Your billing information, including your credit card, email, payment history, and plan information is stored on Stripe.” source |
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Full text search
“Algolia – Algolia provides the full text search capability in Tettra and stores the search index for pages, comments, and suggestions.” source
-
Database hosting and file storage
“Amazon Web Services – AWS Relational Database Service (RDS) hosts Tettra’s database backend. Customer data stored on RDS is fully encrypted. We also use Amazon Simple Storage Service (S3) to host customer images and files.” source
-
Product usage data analysis
“Amplitude – We use Amplitude to store and analyze product usage data. When you interact with the Tettra app we send data on what features you’re using along with your user id and other metadata to Amplitude. We don’t send the content of the interaction.” source
-
Profile data enrichment
“Clearbit – When you create a new team account, we use Clearbit’s API to enrich the profile data associated with your email address. This may include your company information, job title, and links to your social profiles.” source
-
Application hosting
“Heroku – Heroku provides application hosting services for Tettra.” source
-
Support and communication
“Intercom – We use Intercom to provide support and communicate with users about their account via in-app chat and email. We send Intercom your full name, email address and account information.” source
-
AI feature implementation
“OpenAI – We use OpenAI to power our AI features. You can learn more about how and what data we send on our AI security page.” source
-
Payment processing
“Stripe – We use Stripe to process payments. Your billing information, including your credit card, email, payment history, and plan information is stored on Stripe.” source