Telnyx
Telnyx provides infrastructure for real-time AI agents, owning the full stack from carrier network to AI inference.
Subprocessors (23)
Processed Jul 30, 2026 · source disclosure ↗
| vendor | purpose | evidence |
|---|---|---|
| Amazon S3 Seattle, WA 98109-5210 | Platform Operations | “AWS S3 is used for storage of Call Detail Records (CDRs) and call recordings, including interaction content. The categories of processed data may include call metadata, voice/audio content, phone numbers, timestamps, and other data associated with telecommunication events and call recordings.” source |
| Amazon Web Services Seattle, WA 98109 | Platform Operations | “Public cloud hosting of messaging platform, including signal and message processing (WhatsApp API). Storage of message content and records of communications. (Messages API). Hosting provider for Telnyx applications and data; Personal data contained in communications customers send or receive through Telnyx's Voice, API and SMS services. Potentially identifiable information includes message content or phone numbers.” source |
| Braintree Chicago, IL 60654 | Mission Control | “Secure payment processing services; processing of personal financial data, such as credit card details, for Telnyx's customers during transaction processing.” source |
| Clearbit San Francisco, CA 94103, USA | Business Operations | “Enrichment of customer profiles using public and proprietary data sources; personal data processed could include names, email addresses, job titles, social media profiles, and company information.” source |
| Cloudflare, Inc San Francisco, CA 94107 | Network Operations | “Provision of CDN, DDoS protection, and Internet security services; data processed could include web traffic data and potentially personal data of website visitors, such as IP addresses and user agent strings.” source |
| DocuSign San Francisco, CA 94158 | Business Operations | “Software used for digitally signing documents; personal data processed could include names, email addresses, signatures, and content of documents requiring signature.” source |
| Dropbox San Francisco, CA 94158 | Business Operations | “Cloud storage for file sharing and collaboration; personal data processed could include names, email addresses, and any data contained in files stored on Dropbox.” source |
| Equinix Redwood City, CA 94065 | Network Operations | “Network interconnections. Colocation data center services.” source |
| Fullstory Atlanta, GA 30309 | Business Operations | “Software used for understanding customer interactions with digital platforms; personal data processed could include website visitor behavior, IP addresses, and potentially identifiable information captured during website interactions.” source |
| Google Cloud Platform Mountain View, CA, 94043 | Platform Operations | “Public cloud processing and analysis of audio for text generation (Auto Speech Recognition) and Text-to-Speech; Personal data contained in communications customers send or receive through Telnyx's Voice API services.” source |
| IBM Cloud on Softlayer Armonk, New York 10504-1722 | Platform Operations | “Public cloud hosting of messaging platform, including signal and message processing. Storage of message content and records of communications (Dispatch API). Personal data contained in communications customers send or receive through Telnyx's messaging API services, VoIP and SMS services. Potentially identifiable information includes message content or phone numbers.” source |
| Intercom San Francisco, CA 94105 | Business Operations | “Management of customer communications and support via live chat and automated messaging; personal data processed could include names, email addresses, usage data, and content of communications.” source |
| Mailgun San Francisco, CA 94101 | Business Operations | “Service used for sending, receiving, and tracking transactional emails via API; personal data processed could include names, email addresses, and email content.” source |
| Marketo San Mateo, CA 94404 | Business Operations | “Automation and management of marketing campaigns; personal data processed could include names, email addresses, browsing data, and interaction with marketing materials.” source |
| Microsoft Advertising Redmond, WA 98052 | Business Operations | “Platform used for advertising to potential customers; personal data processed could include online identifiers, IP addresses, web browsing behavior, and interaction with ads.” source |
| Microsoft Azure Redmond, WA, USA | Platform Operations | “Telnyx contracts with Azure (Microsoft) as a cloud hosting provider and serves as a hosting platform for Telnyx’s infrastructure. Azure tooling also performs critical functions such as backups, logging, and monitoring.” source |
| Onfido London, 3rd Floor, 18 Finsbury Square, United Kingdom | Business Operations | “Service used for verifying identities of customers; personal data processed could include names, addresses, identification document information, and facial biometrics.” source |
| OpenAI API San Francisco, CA 94110, United States | Business Operations | “The OpenAI API is used to enhance our products and internal tools through AI-driven text generation and natural language processing capabilities. Example use cases include enabling AI-generated call summaries for customers, integrating voice commands for our internal admin portal, and various other applications that improve user experience and streamline operations. The categories of processed data may include text inputs, audio transcripts, API usage data, metadata, and other data provided through API requests.” source |
| Proofpoint, Inc. Sunnyvale, CA 94085 | Network Operations | “Protection against email-based threats and ensuring compliance; personal data processed could include names, email addresses, and email content.” source |
| Salesloft Atlanta, GA 30309 | Growth Operations | “Salesloft is used as a sales engagement platform to help teams set and execute on sales strategies; personal data processed could include names, email addresses, contact history, and interaction data of potential and existing customers.” source |
| Segment San Francisco, CA | Business Operations | “Collection, consolidation, and management of customer data from multiple sources; personal data processed could include names, email addresses, usage data, and browsing behavior.” source |
| Zapier Sunnyvale, CA, 94086 | Business Operations | “Automation tool used to connect different business applications; personal data processed could include names, email addresses, and any data transferred between connected apps.” source |
| Zendesk San Francisco, CA 94103, USA | Business Operations | “Management of customer support tickets and communications; personal data processed could include names, email addresses, phone numbers, and content of support communications.” source |
- Amazon S3Seattle, WA 98109-5210
Platform Operations
“AWS S3 is used for storage of Call Detail Records (CDRs) and call recordings, including interaction content. The categories of processed data may include call metadata, voice/audio content, phone numbers, timestamps, and other data associated with telecommunication events and call recordings.” source
- Amazon Web ServicesSeattle, WA 98109
Platform Operations
“Public cloud hosting of messaging platform, including signal and message processing (WhatsApp API). Storage of message content and records of communications. (Messages API). Hosting provider for Telnyx applications and data; Personal data contained in communications customers send or receive through Telnyx's Voice, API and SMS services. Potentially identifiable information includes message content or phone numbers.” source
- BraintreeChicago, IL 60654
Mission Control
“Secure payment processing services; processing of personal financial data, such as credit card details, for Telnyx's customers during transaction processing.” source
- ClearbitSan Francisco, CA 94103, USA
Business Operations
“Enrichment of customer profiles using public and proprietary data sources; personal data processed could include names, email addresses, job titles, social media profiles, and company information.” source
- Cloudflare, IncSan Francisco, CA 94107
Network Operations
“Provision of CDN, DDoS protection, and Internet security services; data processed could include web traffic data and potentially personal data of website visitors, such as IP addresses and user agent strings.” source
- DocuSignSan Francisco, CA 94158
Business Operations
“Software used for digitally signing documents; personal data processed could include names, email addresses, signatures, and content of documents requiring signature.” source
- DropboxSan Francisco, CA 94158
Business Operations
“Cloud storage for file sharing and collaboration; personal data processed could include names, email addresses, and any data contained in files stored on Dropbox.” source
- EquinixRedwood City, CA 94065
Network Operations
“Network interconnections. Colocation data center services.” source
- FullstoryAtlanta, GA 30309
Business Operations
“Software used for understanding customer interactions with digital platforms; personal data processed could include website visitor behavior, IP addresses, and potentially identifiable information captured during website interactions.” source
- Google Cloud PlatformMountain View, CA, 94043
Platform Operations
“Public cloud processing and analysis of audio for text generation (Auto Speech Recognition) and Text-to-Speech; Personal data contained in communications customers send or receive through Telnyx's Voice API services.” source
- IBM Cloud on SoftlayerArmonk, New York 10504-1722
Platform Operations
“Public cloud hosting of messaging platform, including signal and message processing. Storage of message content and records of communications (Dispatch API). Personal data contained in communications customers send or receive through Telnyx's messaging API services, VoIP and SMS services. Potentially identifiable information includes message content or phone numbers.” source
- IntercomSan Francisco, CA 94105
Business Operations
“Management of customer communications and support via live chat and automated messaging; personal data processed could include names, email addresses, usage data, and content of communications.” source
- MailgunSan Francisco, CA 94101
Business Operations
“Service used for sending, receiving, and tracking transactional emails via API; personal data processed could include names, email addresses, and email content.” source
- MarketoSan Mateo, CA 94404
Business Operations
“Automation and management of marketing campaigns; personal data processed could include names, email addresses, browsing data, and interaction with marketing materials.” source
- Microsoft AdvertisingRedmond, WA 98052
Business Operations
“Platform used for advertising to potential customers; personal data processed could include online identifiers, IP addresses, web browsing behavior, and interaction with ads.” source
- Microsoft AzureRedmond, WA, USA
Platform Operations
“Telnyx contracts with Azure (Microsoft) as a cloud hosting provider and serves as a hosting platform for Telnyx’s infrastructure. Azure tooling also performs critical functions such as backups, logging, and monitoring.” source
- OnfidoLondon, 3rd Floor, 18 Finsbury Square, United Kingdom
Business Operations
“Service used for verifying identities of customers; personal data processed could include names, addresses, identification document information, and facial biometrics.” source
- OpenAI APISan Francisco, CA 94110, United States
Business Operations
“The OpenAI API is used to enhance our products and internal tools through AI-driven text generation and natural language processing capabilities. Example use cases include enabling AI-generated call summaries for customers, integrating voice commands for our internal admin portal, and various other applications that improve user experience and streamline operations. The categories of processed data may include text inputs, audio transcripts, API usage data, metadata, and other data provided through API requests.” source
- Proofpoint, Inc.Sunnyvale, CA 94085
Network Operations
“Protection against email-based threats and ensuring compliance; personal data processed could include names, email addresses, and email content.” source
- SalesloftAtlanta, GA 30309
Growth Operations
“Salesloft is used as a sales engagement platform to help teams set and execute on sales strategies; personal data processed could include names, email addresses, contact history, and interaction data of potential and existing customers.” source
- SegmentSan Francisco, CA
Business Operations
“Collection, consolidation, and management of customer data from multiple sources; personal data processed could include names, email addresses, usage data, and browsing behavior.” source
- ZapierSunnyvale, CA, 94086
Business Operations
“Automation tool used to connect different business applications; personal data processed could include names, email addresses, and any data transferred between connected apps.” source
- ZendeskSan Francisco, CA 94103, USA
Business Operations
“Management of customer support tickets and communications; personal data processed could include names, email addresses, phone numbers, and content of support communications.” source