Sprinklr
Sprinklr sells a unified customer experience management platform for social media, marketing, advertising, research and customer care to enterprises.
sprinklr.com ↗ · Sprinklr, Inc.
Subprocessors (114)
List updated Oct 1, 2026 · Checked Oct 24, 2026 · source disclosure ↗
| vendor | purpose | evidence |
|---|---|---|
| Amazon Bedrock United States, European Union | Generative AI capabilities for Sprinklr AI+ features Product / AI / ML Subprocessors | “Amazon Bedrock” |
| Amazon Comprehend United States | Natural language processing of customer content Product / AI / ML Subprocessors | “Amazon Comprehend” |
| Amazon SNS United States | Messaging and notifications between platform components Product / AI / ML Subprocessors | “Amazon SNS” |
| Amazon Translate United States | Translation of messages and interactions Product / AI / ML Subprocessors | “Amazon Translate” |
| Amazon Chime United States | Voice, video and real-time communication Product / AI / ML Subprocessors | “AWS Chime” |
| Amazon CloudFront Global | Content delivery network Product / AI / ML Subprocessors | “AWS CloudFront” |
| AWS Elemental MediaConvert United States | Encoding and processing of media content Product / AI / ML Subprocessors | “AWS Media Convert” |
| Amazon Polly Global | Text-to-speech processing Product / AI / ML Subprocessors | “AWS Polly” |
| Amazon SES United States | Transactional and notification email delivery Product / AI / ML Subprocessors | “AWS SES” |
| Azure Cognitive Services European Union, United States | AI language, speech and content analysis Product / AI / ML Subprocessors | “Azure Cognitive Services” |
| Azure Media Services European Union, United States | Encoding and processing of media content Product / AI / ML Subprocessors | “Azure Media” |
| Azure OpenAI Service United States, European Union | Generative AI capabilities for Sprinklr AI+ features Product / AI / ML Subprocessors | “Azure OpenAI” |
| Azure SDK United States, European Union | Integration between platform components and Azure services Product / AI / ML Subprocessors | “Azure SDK” |
| Azure Speech to Text United States, European Union | Speech-to-text transcription Product / AI / ML Subprocessors | “Azure STT” |
| Azure Translator United States, European Union | Translation of messages and interactions Product / AI / ML Subprocessors | “Azure Translate” |
| Azure Text to Speech United States, European Union | Text-to-speech processing Product / AI / ML Subprocessors | “Azure TTS” |
| Bitly United States | Link shortening and tracking Product / AI / ML Subprocessors | “Bitly” |
| Cartesia United States | Speech synthesis and voice generation Product / AI / ML Subprocessors | “Cartesia” |
| Cloudflare Global | Content delivery, performance and security protection Product / AI / ML Subprocessors | “Cloudflare” |
| Cloudinary United States | Image and video creation and management in Asset Manager Product / AI / ML Subprocessors | “Cloudinary” |
| Deepgram United States | Speech-to-text and text-to-speech processing Product / AI / ML Subprocessors | “Deepgram” |
| | Translation of messages and content Product / AI / ML Subprocessors | “DeepL SE” |
| | AI voice generation and audio processing Product / AI / ML Subprocessors | “Eleven Labs Inc.” |
| Embedly United States | Link preview generation Product / AI / ML Subprocessors | “Embedly (A Medium Corporation)” |
| | Voice solutions supporting CPaaS offering Product / AI / ML Subprocessors | “Exotel Techcom Private Limited” |
| | Human data labelling and annotation for AI models Product / AI / ML Subprocessors | “GFactors (OPC) Private Limited” |
| Google Apigee United States | API management and gateway services Product / AI / ML Subprocessors | “Google APIGEE” |
| Google Cloud Natural Language United States | Language detection for routing, translation and processing Product / AI / ML Subprocessors | “Google Language Detection” |
| Google Cloud Translation United States | Translation of messages and content Product / AI / ML Subprocessors | “Google Neural Translation” |
| Google Fonts and Translate United States | Font configuration and translation of messages Product / AI / ML Subprocessors | “Google Products (Fonts and Translate)” |
| Google Vertex AI United States, European Union | Generative AI and machine learning for Sprinklr AI+ features Product / AI / ML Subprocessors | “Google Vertex” |
| Google Cloud Vision AI United States | Image and video analysis Product / AI / ML Subprocessors | “Google Vision AI” |
| | Real-time speech-to-text and text-to-speech Product / AI / ML Subprocessors | “Hamsa AI, Inc.” |
| | Link preview generation Product / AI / ML Subprocessors | “Itteco Software Corp. d/b/a Iframely” |
| Mailgun United States | Transactional and notification email delivery Product / AI / ML Subprocessors | “Mailgun” |
| | Human data labelling and annotation for AI models Product / AI / ML Subprocessors | “Mayflower Language Service Private Limited” |
| Metascan United States | Security scanning of files and attachments Product / AI / ML Subprocessors | “Metascan” |
| Okta United States, European Union | Identity and access management Product / AI / ML Subprocessors | “Okta” |
| | Generative AI capabilities for Sprinklr AI+ features Product / AI / ML Subprocessors | “OpenAI, LLC” |
| Ozonetel United States, India | Voice and SMS capabilities for CPaaS offering Product / AI / ML Subprocessors | “Ozonetel” |
| Plainly United Kingdom, Serbia | Dynamic video creation and automation Product / AI / ML Subprocessors | “Plainly” |
| Qdrant Germany | Vector database for semantic search and AI features Product / AI / ML Subprocessors | “Qdrant” |
| SendGrid United States | Email delivery Product / AI / ML Subprocessors | “SendGrid” |
| Shotstack Australia | Dynamic video creation and automation Product / AI / ML Subprocessors | “Shotstack” |
| SignalWire United States, European Union, Switzerland, United Kingdom | Voice and SMS capabilities for CPaaS offering Product / AI / ML Subprocessors | “SignalWire” |
| Snowflake Global | Data warehousing and analytics Product / AI / ML Subprocessors | “Snowflake” |
| | Speech-to-text and text-to-speech processing Product / AI / ML Subprocessors | “Suisse IT GmbH” |
| | Voice and SMS capabilities for CPaaS offering Product / AI / ML Subprocessors | “Twilio, Inc.” |
| WalkMe United States, Europe | Digital adoption platform with in-platform guides Product / AI / ML Subprocessors | “WalkMe” |
| | Video calling on live chat Product / AI / ML Subprocessors | “Zoom Video Communications, Inc.” |
- Amazon BedrockUnited States, European Union
Generative AI capabilities for Sprinklr AI+ features
“Amazon Bedrock”
- Amazon ComprehendUnited States
Natural language processing of customer content
“Amazon Comprehend”
- Amazon SNSUnited States
Messaging and notifications between platform components
“Amazon SNS”
- Amazon TranslateUnited States
Translation of messages and interactions
“Amazon Translate”
- Amazon ChimeUnited States
Voice, video and real-time communication
“AWS Chime”
- Amazon CloudFrontGlobal
Content delivery network
“AWS CloudFront”
- AWS Elemental MediaConvertUnited States
Encoding and processing of media content
“AWS Media Convert”
- Amazon PollyGlobal
Text-to-speech processing
“AWS Polly”
- Amazon SESUnited States
Transactional and notification email delivery
“AWS SES”
- Azure Cognitive ServicesEuropean Union, United States
AI language, speech and content analysis
“Azure Cognitive Services”
- Azure Media ServicesEuropean Union, United States
Encoding and processing of media content
“Azure Media”
- Azure OpenAI ServiceUnited States, European Union
Generative AI capabilities for Sprinklr AI+ features
“Azure OpenAI”
- Azure SDKUnited States, European Union
Integration between platform components and Azure services
“Azure SDK”
- Azure Speech to TextUnited States, European Union
Speech-to-text transcription
“Azure STT”
- Azure TranslatorUnited States, European Union
Translation of messages and interactions
“Azure Translate”
- Azure Text to SpeechUnited States, European Union
Text-to-speech processing
“Azure TTS”
- BitlyUnited States
Link shortening and tracking
“Bitly”
- CartesiaUnited States
Speech synthesis and voice generation
“Cartesia”
- CloudflareGlobal
Content delivery, performance and security protection
“Cloudflare”
- CloudinaryUnited States
Image and video creation and management in Asset Manager
“Cloudinary”
- DeepgramUnited States
Speech-to-text and text-to-speech processing
“Deepgram”
- DeepLGermany
Translation of messages and content
“DeepL SE”
- ElevenLabsUnited States
AI voice generation and audio processing
“Eleven Labs Inc.”
- EmbedlyUnited States
Link preview generation
“Embedly (A Medium Corporation)”
- ExotelIndia
Voice solutions supporting CPaaS offering
“Exotel Techcom Private Limited”
- GFactorsIndia
Human data labelling and annotation for AI models
“GFactors (OPC) Private Limited”
- Google ApigeeUnited States
API management and gateway services
“Google APIGEE”
- Google Cloud Natural LanguageUnited States
Language detection for routing, translation and processing
“Google Language Detection”
- Google Cloud TranslationUnited States
Translation of messages and content
“Google Neural Translation”
- Google Fonts and TranslateUnited States
Font configuration and translation of messages
“Google Products (Fonts and Translate)”
- Google Vertex AIUnited States, European Union
Generative AI and machine learning for Sprinklr AI+ features
“Google Vertex”
- Google Cloud Vision AIUnited States
Image and video analysis
“Google Vision AI”
- Hamsa AIIreland, Saudi Arabia, United Arab Emirates
Real-time speech-to-text and text-to-speech
“Hamsa AI, Inc.”
- IframelyCanada
Link preview generation
“Itteco Software Corp. d/b/a Iframely”
- MailgunUnited States
Transactional and notification email delivery
“Mailgun”
-
Human data labelling and annotation for AI models
“Mayflower Language Service Private Limited”
- MetascanUnited States
Security scanning of files and attachments
“Metascan”
- OktaUnited States, European Union
Identity and access management
“Okta”
- OpenAIUnited States
Generative AI capabilities for Sprinklr AI+ features
“OpenAI, LLC”
- OzonetelUnited States, India
Voice and SMS capabilities for CPaaS offering
“Ozonetel”
- PlainlyUnited Kingdom, Serbia
Dynamic video creation and automation
“Plainly”
- QdrantGermany
Vector database for semantic search and AI features
“Qdrant”
- SendGridUnited States
Email delivery
“SendGrid”
- ShotstackAustralia
Dynamic video creation and automation
“Shotstack”
- SignalWireUnited States, European Union, Switzerland, United Kingdom
Voice and SMS capabilities for CPaaS offering
“SignalWire”
- SnowflakeGlobal
Data warehousing and analytics
“Snowflake”
- Suisse ITEuropean Union
Speech-to-text and text-to-speech processing
“Suisse IT GmbH”
- TwilioUnited States
Voice and SMS capabilities for CPaaS offering
“Twilio, Inc.”
- WalkMeUnited States, Europe
Digital adoption platform with in-platform guides
“WalkMe”
- ZoomUnited States
Video calling on live chat
“Zoom Video Communications, Inc.”
Changes
-
Oct 24, 2026
+ Azure Media Services , + Azure Speech to Text , + Azure Text to Speech , + Azure Translator , + Google Cloud Natural Language , + Google Cloud Translation , + Google Cloud Vision AI , + Sprinklr Switzerland GmbH (Sprinklr Switzerland Sarl) , − Azure STT , − Azure TTS , − Google Language Detection , − Sprinklr Switzerland GmbH