ShipHero
ShipHero sells a warehouse management system for ecommerce brands and 3PL providers.
shiphero.com ↗ · ShipHero LLC
Subprocessors (21)
List updated Oct 22, 2026 · Checked Oct 25, 2026 · source disclosure ↗
| vendor | purpose | evidence |
|---|---|---|
| Client Success United States | Customer success tool | “ClientSuccess - Customer Success Tool” |
| Stylo United States | Reporting and automation for customer success | “Stylo - Reporting & Automation for CS” |
| Canny United States | Customer feedback management | “Canny - Canny's customers, who use the platform to collect and store user feedback, are the data controllers, meaning they determine the purposes and means of processing the data.” |
| PostHog United States | Session replay and analytics | “PostHog - Replacement for Full Story ?” |
| Auth0 United States | Authentication for ShipHero SaaS applications | “Auth0 - SH SaaS applications authentication - Auth0 is part of OKTA” |
| Honeycomb United States | Observability and debugging platform | “Honeycomb - a software debugging tool, event-driven observability platform for debugging systems, application code, and databases” |
| Atlassian United States | SDLC planning and tracking tools (Jira, Confluence, Rovo) | “Atlassian - SDLC planning & tracking tools:” |
| Sendcloud European Union | Shipping label generation and carrier integrations | “sendcloud - Shipping Labels Generation - integrating with Major Carriers” |
| Gong United States | Tracking customer and prospect interactions with call summaries | “Gong - This tool will be used to track interactions between Prospects / Customers with our GTM team (BDRs, AEs, CSMs). It uses AI to generate a summary for the call transcript and also provi” |
| Datadog United States | Log ingestion and SIEM services | “DataDog - LOG ingestion from Infra providing SIEM services” |
| Postman United States | API platform | “Postman - Postman is an API platform for building and using APIs.” |
| Sentry United States | Error and exception reporting | “Sentry - reporting of errors and exceptions for SH applications:” |
| Slack United States | Chat communications and alerting integrations | “Slack - Chat Communications - API - integration with alerting & monitoring tools” |
| Stripe United States | Customer payments processing | “Stripe - Customer payments processing” |
| NetSuite United States | NetSuite integration with ShipHero WMS | “Oracle NetSuite - NetSuite integration to ShipHero WMS” |
| Zendesk United States | Support ticketing and chat | “Zendesk - Support ticketing and chat service” |
| Google Workspace United States | Email, applications, cloud drive and authentication | “Google Workspace - Google Works Suite - Email, Google Applications, Google Cloud Drive, Google Auth” |
| Amazon Web Services United States | SaaS infrastructure | “Amazon Web Services (AWS) - SaaS infrastructure” |
| PagerDuty United States | On-call, incident and report management | “PagerDuty - Oncall, Incident, report management” |
| HubSpot United States | Sales and marketing CRM | “HubSpot - Sales, Marketing CRM” |
| Bizzabo United States | Event management software | “Bizzabo - Event Management Software for ShipHero signature events and ad hoc events throughout the year.” |
- Client SuccessUnited States
Customer success tool
“ClientSuccess - Customer Success Tool”
- StyloUnited States
Reporting and automation for customer success
“Stylo - Reporting & Automation for CS”
- CannyUnited States
Customer feedback management
“Canny - Canny's customers, who use the platform to collect and store user feedback, are the data controllers, meaning they determine the purposes and means of processing the data.”
- PostHogUnited States
Session replay and analytics
“PostHog - Replacement for Full Story ?”
- Auth0United States
Authentication for ShipHero SaaS applications
“Auth0 - SH SaaS applications authentication - Auth0 is part of OKTA”
- HoneycombUnited States
Observability and debugging platform
“Honeycomb - a software debugging tool, event-driven observability platform for debugging systems, application code, and databases”
- AtlassianUnited States
SDLC planning and tracking tools (Jira, Confluence, Rovo)
“Atlassian - SDLC planning & tracking tools:”
- SendcloudEuropean Union
Shipping label generation and carrier integrations
“sendcloud - Shipping Labels Generation - integrating with Major Carriers”
- GongUnited States
Tracking customer and prospect interactions with call summaries
“Gong - This tool will be used to track interactions between Prospects / Customers with our GTM team (BDRs, AEs, CSMs). It uses AI to generate a summary for the call transcript and also provi”
- DatadogUnited States
Log ingestion and SIEM services
“DataDog - LOG ingestion from Infra providing SIEM services”
- PostmanUnited States
API platform
“Postman - Postman is an API platform for building and using APIs.”
- SentryUnited States
Error and exception reporting
“Sentry - reporting of errors and exceptions for SH applications:”
- SlackUnited States
Chat communications and alerting integrations
“Slack - Chat Communications - API - integration with alerting & monitoring tools”
- StripeUnited States
Customer payments processing
“Stripe - Customer payments processing”
- NetSuiteUnited States
NetSuite integration with ShipHero WMS
“Oracle NetSuite - NetSuite integration to ShipHero WMS”
- ZendeskUnited States
Support ticketing and chat
“Zendesk - Support ticketing and chat service”
- Google WorkspaceUnited States
Email, applications, cloud drive and authentication
“Google Workspace - Google Works Suite - Email, Google Applications, Google Cloud Drive, Google Auth”
- Amazon Web ServicesUnited States
SaaS infrastructure
“Amazon Web Services (AWS) - SaaS infrastructure”
- PagerDutyUnited States
On-call, incident and report management
“PagerDuty - Oncall, Incident, report management”
- HubSpotUnited States
Sales and marketing CRM
“HubSpot - Sales, Marketing CRM”
- BizzaboUnited States
Event management software
“Bizzabo - Event Management Software for ShipHero signature events and ad hoc events throughout the year.”