S

Sendbird, Inc.

Sendbird provides a communications API platform for developers. 'The world’s most trusted communication infrastructure, powering billions of conversations every month.'

vendor	purpose	evidence
A Amazon Web Services United States	API services and main storage services	“Used to run API services and main storage services” source
A Anthropic United States	LLM provider for AI Agent product and internal development	“LLM provider for Sendbird's AI Agent product (customer-facing inference) and internal development workflows including code generation and review, powered by Anthropic's Claude API” source
A AssemblyAI United States	Speech-to-text processing for Voice AI Agent	“Speech-to-text processing service used to support Sendbird’s Voice AI Agent functionality” source
C Cartesia United States	STT and TTS services for voice-based AI agent	“Speech-to-text (STT) and text-to-speech (TTS) services used to support Sendbird’s voice-based AI agent functionality” source
C Cerebras United States, European Union	AI inference infrastructure for AI agent features	“Cloud-based AI inference infrastructure to support Sendbird’s AI agent features” source
C Clay United States	Data enrichment with AI	“Data enrichment platform with AI powered functionality” source
C Cohere Canada, United States	RAG process improvement via reranking	“Improves quality of RAG process in AI products by reranking API powered by Rerank models” source
C CyberHaven United States	DLP solution	“Data Loss Prevention (DLP) solution” source
D Datadog United States	IT infrastructure monitoring	“IT infrastructure monitoring” source
D DocuSign United States	Electronic signatures	“Electronic signatures provider” source
D DocuSmart Inc. dba Lexion United States	Contract management	“Contract management system” source
D Drata United States	Compliance monitoring	“Compliance monitoring tool and Trust Center” source
F Fireworks AI United States	AI inference for open-source language models	“AI inference platform used to run open-source language models that power specific Sendbird AI-powered features. Fireworks AI processes inference inputs solely to generate model outputs and does not use customer data to train or improve its own models.” source
F Fivetran United States	Data pipeline	“Data pipeline platform” source
L Langfuse United States	LLM engineering platform	“Open Source LLM Engineering Platform for tracing, evaluation, prompt management, and metrics to debug and improve the LLM application” source
L LeanData United States	Lead routing	“Lead routing platform” source
L LiveKit United States	Real-time audio/video infrastructure	“Real-time audio and video communication infrastructure used to support Sendbird's voice-based AI agent functionality” source
L Looker United States	Business intelligence	“Business intelligence platform” source
M Marketo United States	Marketing automation	“Marketing automation platform” source
M Messagebird Netherlands	SMS services	“SMS service provider” source
M Microsoft Azure (e.g., Azure OpenAI, Document Intelligence) United States	AI features via language model inference and document parsing	“Used to power AI features like language model inference and document parsing” source
N NHN Cloud South Korea	SMS services	“SMS service provider” source
O OpenAI United States	Large language model processing	“Provides processing of large language models via API” source
P Panther Labs United States	Security information and event management	“Security information and event management” source
S Stripe United States	Online payment processing	“Online payment processing” source
T Telnyx United States	PSTN/SIP routing for AI Voice Agent	“PSTN/SIP routing provider to enable voice capabilities for Sendbird AI Voice Agent” source
T Twilio United States	Phone number, voice, and messaging API	“Phone number, Voice, and Messaging (SMS, OTP) API provider” source
T Twingate United States	Zero Trust remote access	“Secure remote access to private resources using a Zero Trust, identity-based networking model” source
V VESSL AI South Korea	GPU compute for AI model fine-tuning	“Managed GPU compute platform used to fine-tune Sendbird's AI models; processes anonymized training data under Sendbird's instruction” source
V Vonage United States	SMS services	“SMS service provider” source
W Wispr Flow United States	AI voice dictation and transcription	“AI voice dictation and transcription service” source
Z ZeroEntropy United States	Reranking API for RAG results	“Competitive reranking API which reranks RAG results with customer queries” source

• A

  Amazon Web Services

  United States

  API services and main storage services

  “Used to run API services and main storage services” source

• A

  Anthropic

  United States

  LLM provider for AI Agent product and internal development

  “LLM provider for Sendbird's AI Agent product (customer-facing inference) and internal development workflows including code generation and review, powered by Anthropic's Claude API” source

• A

  AssemblyAI

  United States

  Speech-to-text processing for Voice AI Agent

  “Speech-to-text processing service used to support Sendbird’s Voice AI Agent functionality” source

• C

  Cartesia

  United States

  STT and TTS services for voice-based AI agent

  “Speech-to-text (STT) and text-to-speech (TTS) services used to support Sendbird’s voice-based AI agent functionality” source

• C

  Cerebras

  United States, European Union

  AI inference infrastructure for AI agent features

  “Cloud-based AI inference infrastructure to support Sendbird’s AI agent features” source

• C

  Clay

  United States

  Data enrichment with AI

  “Data enrichment platform with AI powered functionality” source

• C

  Cohere

  Canada, United States

  RAG process improvement via reranking

  “Improves quality of RAG process in AI products by reranking API powered by Rerank models” source

• C

  CyberHaven

  United States

  DLP solution

  “Data Loss Prevention (DLP) solution” source

• D

  Datadog

  United States

  IT infrastructure monitoring

  “IT infrastructure monitoring” source

• D

  DocuSign

  United States

  Electronic signatures

  “Electronic signatures provider” source

• D

  DocuSmart Inc. dba Lexion

  United States

  Contract management

  “Contract management system” source

• D

  Drata

  United States

  Compliance monitoring

  “Compliance monitoring tool and Trust Center” source

• F

  Fireworks AI

  United States

  AI inference for open-source language models

  “AI inference platform used to run open-source language models that power specific Sendbird AI-powered features. Fireworks AI processes inference inputs solely to generate model outputs and does not use customer data to train or improve its own models.” source

• F

  Fivetran

  United States

  Data pipeline

  “Data pipeline platform” source

• L

  Langfuse

  United States

  LLM engineering platform

  “Open Source LLM Engineering Platform for tracing, evaluation, prompt management, and metrics to debug and improve the LLM application” source

• L

  LeanData

  United States

  Lead routing

  “Lead routing platform” source

• L

  LiveKit

  United States

  Real-time audio/video infrastructure

  “Real-time audio and video communication infrastructure used to support Sendbird's voice-based AI agent functionality” source

• L

  Looker

  United States

  Business intelligence

  “Business intelligence platform” source

• M

  Marketo

  United States

  Marketing automation

  “Marketing automation platform” source

• M

  Messagebird

  Netherlands

  SMS services

  “SMS service provider” source

• M

  Microsoft Azure (e.g., Azure OpenAI, Document Intelligence)

  United States

  AI features via language model inference and document parsing

  “Used to power AI features like language model inference and document parsing” source

• N

  NHN Cloud

  South Korea

  SMS services

  “SMS service provider” source

• O

  OpenAI

  United States

  Large language model processing

  “Provides processing of large language models via API” source

• P

  Panther Labs

  United States

  Security information and event management

  “Security information and event management” source

• S

  Stripe

  United States

  Online payment processing

  “Online payment processing” source

• T

  Telnyx

  United States

  PSTN/SIP routing for AI Voice Agent

  “PSTN/SIP routing provider to enable voice capabilities for Sendbird AI Voice Agent” source

• T

  Twilio

  United States

  Phone number, voice, and messaging API

  “Phone number, Voice, and Messaging (SMS, OTP) API provider” source

• T

  Twingate

  United States

  Zero Trust remote access

  “Secure remote access to private resources using a Zero Trust, identity-based networking model” source

• V

  VESSL AI

  South Korea

  GPU compute for AI model fine-tuning

  “Managed GPU compute platform used to fine-tune Sendbird's AI models; processes anonymized training data under Sendbird's instruction” source

• V

  Vonage

  United States

  SMS services

  “SMS service provider” source

• W

  Wispr Flow

  United States

  AI voice dictation and transcription

  “AI voice dictation and transcription service” source

• Z

  ZeroEntropy

  United States

  Reranking API for RAG results

  “Competitive reranking API which reranks RAG results with customer queries” source