S

Schneider Electric

Schneider Electric provides solutions for electrifying, automating, and digitalizing industries, businesses, and homes.

vendor	purpose	evidence
A Amazon Web Services USA	cloud hosting services	“Amazon Web Services provide cloud hosting services.” source
A Auth0 USA	identity provider	“Auth0 provides a universal authentication and authorization platform for web and mobile. EcoStruxure IT uses Auth0 as identity provider.” source
C Cloudflare, Inc Global	protect the service against malicious attacks	“Cloudflare provides a global content delivery network, web application firewall and protection from distributed denial of service attack. EcoStruxure IT uses Cloudflare to protect the service against malicious attacks.” source
G Google Global	address lookups	“Google provides address lookups. EcoStruxure IT uses Google to do address lookups when adding new locations.” source
M MapTiler Switzerland	show maps to users of customer locations	“MapTiler provides customizable maps. EcoStruxure IT uses MapTiler to show maps to users of customer locations. MapTiler is supported by OpenStreetMap.” source
M Microsoft Azure USA	cloud hosting services	“Microsoft Azure provide cloud hosting services. Microsoft Azure is our primary cloud hosting services provider.” source
S Salesforce USA	ticketing system for registering customer incidents	“Salesforce provides cloud-based customer support services. EcoStruxure IT uses Salesforce as a ticketing system for registering customer incidents. For that purpose Salesforce has access to and stores company/account name, names of users, e-mail, phone number, and information on incidents (alarms and ticket updates).” source
S Segment USA	route analytics and event tracking of user behaviour to Totango	“Segment is a single platform that collects, stores and routes user data to other tools. EcoStruxure IT uses segment to route analytics and event tracking of user behaviour to Totango.” source
S SendGrid USA	send invitations, machine data reports, and password resets	“SendGrid is an e-mail service provider. EcoStruxure IT uses SendGrid to send invitations, machine data reports, and password resets. For logging purposes SendGrid stores e-mail address and information on whether the e-mail has been delivered and opened.” source
S Sentry USA	application monitoring	“Sentry is an application monitoring service that helps developers find and fix errors and performance problems in their frontend code. It automatically captures real-time details about issues, provides actionable insights to diagnose them faster, and gives a unified view of application health to reduce downtime and improve user experience.” source
S Slack USA	publish customer feedback	“Slack is an instant messaging program used for organizational communication. EcoStruxure IT uses Slack to publish customer feedback. For that purpose Slack stores company/account names, names of users, and subscription information.” source
T Totango USA	gain insights and analytics on customer behaviour and adaption, send newsletters and updates	“Totango Inc. provide customer success software. EcoStruxure IT uses Totango to gain insights and analytics on customer behaviour and adaption as well as to send newsletters and updates to users. For that purpose Totango stores user names, email addresses, phone numbers, user roles, multifactor authentication (MFA) enrollment status, and last synchronization timestamps.” source
T Twilio USA	send authentication tokens via SMS, send alarm push notifications	“The EcoStruxure IT uses Twilio to send authentication tokens to end-users who have chosen SMS based two-factor authentication. For this purpose Twilio has access to the users telephone number in order to send authentication tokens via SMS. Twilio is also used to send alarm push notifications. For this purpose Twilio has access to the content of the alarm notification.” source

• A

  Amazon Web Services

  USA

  cloud hosting services

  “Amazon Web Services provide cloud hosting services.” source

• A

  Auth0

  USA

  identity provider

  “Auth0 provides a universal authentication and authorization platform for web and mobile. EcoStruxure IT uses Auth0 as identity provider.” source

• C

  Cloudflare, Inc

  Global

  protect the service against malicious attacks

  “Cloudflare provides a global content delivery network, web application firewall and protection from distributed denial of service attack. EcoStruxure IT uses Cloudflare to protect the service against malicious attacks.” source

• G

  Google

  Global

  address lookups

  “Google provides address lookups. EcoStruxure IT uses Google to do address lookups when adding new locations.” source

• M

  MapTiler

  Switzerland

  show maps to users of customer locations

  “MapTiler provides customizable maps. EcoStruxure IT uses MapTiler to show maps to users of customer locations. MapTiler is supported by OpenStreetMap.” source

• M

  Microsoft Azure

  USA

  cloud hosting services

  “Microsoft Azure provide cloud hosting services. Microsoft Azure is our primary cloud hosting services provider.” source

• S

  Salesforce

  USA

  ticketing system for registering customer incidents

  “Salesforce provides cloud-based customer support services. EcoStruxure IT uses Salesforce as a ticketing system for registering customer incidents. For that purpose Salesforce has access to and stores company/account name, names of users, e-mail, phone number, and information on incidents (alarms and ticket updates).” source

• S

  Segment

  USA

  route analytics and event tracking of user behaviour to Totango

  “Segment is a single platform that collects, stores and routes user data to other tools. EcoStruxure IT uses segment to route analytics and event tracking of user behaviour to Totango.” source

• S

  SendGrid

  USA

  send invitations, machine data reports, and password resets

  “SendGrid is an e-mail service provider. EcoStruxure IT uses SendGrid to send invitations, machine data reports, and password resets. For logging purposes SendGrid stores e-mail address and information on whether the e-mail has been delivered and opened.” source

• S

  Sentry

  USA

  application monitoring

  “Sentry is an application monitoring service that helps developers find and fix errors and performance problems in their frontend code. It automatically captures real-time details about issues, provides actionable insights to diagnose them faster, and gives a unified view of application health to reduce downtime and improve user experience.” source

• S

  Slack

  USA

  publish customer feedback

  “Slack is an instant messaging program used for organizational communication. EcoStruxure IT uses Slack to publish customer feedback. For that purpose Slack stores company/account names, names of users, and subscription information.” source

• T

  Totango

  USA

  gain insights and analytics on customer behaviour and adaption, send newsletters and updates

  “Totango Inc. provide customer success software. EcoStruxure IT uses Totango to gain insights and analytics on customer behaviour and adaption as well as to send newsletters and updates to users. For that purpose Totango stores user names, email addresses, phone numbers, user roles, multifactor authentication (MFA) enrollment status, and last synchronization timestamps.” source

• T

  Twilio

  USA

  send authentication tokens via SMS, send alarm push notifications

  “The EcoStruxure IT uses Twilio to send authentication tokens to end-users who have chosen SMS based two-factor authentication. For this purpose Twilio has access to the users telephone number in order to send authentication tokens via SMS. Twilio is also used to send alarm push notifications. For this purpose Twilio has access to the content of the alarm notification.” source