RIB Software GmbH
RIB Software AG is a German software company.
Subprocessors (18)
Processed Jul 28, 2026 · source disclosure ↗
| vendor | purpose | evidence |
|---|---|---|
| Aha 800 Concar Drive, Suite 100, San Mateo, CA 94402 | Product feature request management | “Feature requests for the products RIB CostX and RIB Benchmark are processed via the Aha! platform. The “Aha!” tool is provided by Aha! Labs Inc. based at 800 Concar Drive, Suite 100, San Mateo, CA 94402.” source |
| Data processing for website analytics and advertising | “Recipients of the data are/may be: • Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (as data processor according to Art. 28 GDPR) • Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA • Alphabet Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA” source | |
| Atlassian Pty Ltd Australia | Customer support platform | “Jira is a service offered by Atlassian Pty Ltd, Level 6, 341 George Street, Sydney NSW 2000, Australia” source |
| Cloudflare, Inc San Francisco, CA 94107 USA | Content Delivery Network (CDN) and data processing for website operations | “For our website, we use services from CloudFlare Inc., 101 Townsend St, San Francisco, CA 94107 USA.” source |
| Fullstory San Mateo, CA 94402 | User experience analytics and troubleshooting | “With our product line RIB Hub, we use “Fullstory” from Fullstory, Inc. to improve the user experience.” source |
| Google Ireland Limited Ireland, USA | Data processing for website analytics and advertising | “Recipients of the data are/may be: • Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (as data processor according to Art. 28 GDPR) • Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA • Alphabet Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA” source |
| Google LLC USA | Data processing for website analytics and advertising | “Recipients of the data are/may be: • Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (as data processor according to Art. 28 GDPR) • Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA • Alphabet Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA” source |
| Highspot 2211 Elliott Ave Suite 400, Seattle, WA 98121, US | Sales enablement and content management | “We use the Highspot Sales Enablement tool, an application of Highspot Inc., 2211 Elliott Ave Suite 400, Seattle, WA 98121, US.” source |
| Inxmail GmbH Germany | sending newsletters | “For sending newsletters for RIB eVergabe & RIB Tender platforms and the RIB service customer newsletter, we use the Inxmail service from Inxmail GmbH, Wentzingerstr. 17, 79106 Freiburg, Germany.” source |
| Online advertising and user behavior tracking | “The responsible service provider in the EU is LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland” source | |
| LiveChat USA | Customer support communication | “To provide the live chat functionality, ChatMarshal uses the service LiveChat (Text Inc., One International Place, Suite 1400, Boston, MA 02110-2619, USA) as a sub-processor.” source |
| custom audiences, ad tracking | “Meta Platforms, Inc., 1601 S. California Avenue, Palo Alto, CA 94304, USA” source | |
| Hosting of RIB Service Portal | “hosted on Microsoft Azure servers in the EU” source | |
| Microsoft Corporation One Microsoft Way, Redmond, WA 98052-6399, USA | Appointment booking and calendar services | “Microsoft Booking Calendar, a tool provided by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA.” source |
| OMNINET Software-, System- und Projektmanagementtechnik GmbH Dr.-Otto-Leich-Straße 3, 90542 Eckental, Germany | Customer portal hosting and data processing | “The customer portal is provided by OMNINET Software-, System- und Projektmanagementtechnik GmbH, Dr.-Otto-Leich-Straße 3, 90542 Eckental, Germany.” source |
| Stripe Ireland | Payment processing | “Stripe (Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland)” source |
| Usercentrics GmbH Germany | Consent management for cookies and tracking | “Usercentrics is a Consent Management Platform that enables websites to protect users’ privacy and comply with the GDPR when it comes to cookies and tracking.” source |
| Zendesk USA | Customer support platform | “Zendesk is a service offered by Zendesk, 989 Market St San Francisco, Ca, 94103, USA” source |
- Aha800 Concar Drive, Suite 100, San Mateo, CA 94402
Product feature request management
“Feature requests for the products RIB CostX and RIB Benchmark are processed via the Aha! platform. The “Aha!” tool is provided by Aha! Labs Inc. based at 800 Concar Drive, Suite 100, San Mateo, CA 94402.” source
-
Data processing for website analytics and advertising
“Recipients of the data are/may be: • Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (as data processor according to Art. 28 GDPR) • Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA • Alphabet Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA” source
- Atlassian Pty LtdAustralia
Customer support platform
“Jira is a service offered by Atlassian Pty Ltd, Level 6, 341 George Street, Sydney NSW 2000, Australia” source
- Cloudflare, IncSan Francisco, CA 94107 USA
Content Delivery Network (CDN) and data processing for website operations
“For our website, we use services from CloudFlare Inc., 101 Townsend St, San Francisco, CA 94107 USA.” source
- FullstorySan Mateo, CA 94402
User experience analytics and troubleshooting
“With our product line RIB Hub, we use “Fullstory” from Fullstory, Inc. to improve the user experience.” source
- Google Ireland LimitedIreland, USA
Data processing for website analytics and advertising
“Recipients of the data are/may be: • Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (as data processor according to Art. 28 GDPR) • Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA • Alphabet Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA” source
- Google LLCUSA
Data processing for website analytics and advertising
“Recipients of the data are/may be: • Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (as data processor according to Art. 28 GDPR) • Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA • Alphabet Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA” source
- Highspot2211 Elliott Ave Suite 400, Seattle, WA 98121, US
Sales enablement and content management
“We use the Highspot Sales Enablement tool, an application of Highspot Inc., 2211 Elliott Ave Suite 400, Seattle, WA 98121, US.” source
- Inxmail GmbHGermany
sending newsletters
“For sending newsletters for RIB eVergabe & RIB Tender platforms and the RIB service customer newsletter, we use the Inxmail service from Inxmail GmbH, Wentzingerstr. 17, 79106 Freiburg, Germany.” source
-
Online advertising and user behavior tracking
“The responsible service provider in the EU is LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland” source
- LiveChatUSA
Customer support communication
“To provide the live chat functionality, ChatMarshal uses the service LiveChat (Text Inc., One International Place, Suite 1400, Boston, MA 02110-2619, USA) as a sub-processor.” source
-
custom audiences, ad tracking
“Meta Platforms, Inc., 1601 S. California Avenue, Palo Alto, CA 94304, USA” source
-
Hosting of RIB Service Portal
“hosted on Microsoft Azure servers in the EU” source
- Microsoft CorporationOne Microsoft Way, Redmond, WA 98052-6399, USA
Appointment booking and calendar services
“Microsoft Booking Calendar, a tool provided by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA.” source
- OMNINET Software-, System- und Projektmanagementtechnik GmbHDr.-Otto-Leich-Straße 3, 90542 Eckental, Germany
Customer portal hosting and data processing
“The customer portal is provided by OMNINET Software-, System- und Projektmanagementtechnik GmbH, Dr.-Otto-Leich-Straße 3, 90542 Eckental, Germany.” source
- StripeIreland
Payment processing
“Stripe (Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland)” source
- Usercentrics GmbHGermany
Consent management for cookies and tracking
“Usercentrics is a Consent Management Platform that enables websites to protect users’ privacy and comply with the GDPR when it comes to cookies and tracking.” source
- ZendeskUSA
Customer support platform
“Zendesk is a service offered by Zendesk, 989 Market St San Francisco, Ca, 94103, USA” source