Responda Group AB

Provides AI-driven customer service solutions including voice, chat, and knowledge base tools for businesses in the Nordic region.

respondagroup.se ↗

Subprocessors (15)

Processed Jul 29, 2026 · source disclosure ↗

Datacenter 365 AB
Sweden

IT infrastructure and server hosting services

“Datacenter 365 AB – IT infrastructure and server hosting services (Sweden).” source
ElevenLabs
USA

AI voice synthesis and speech generation services

“ElevenLabs, Inc. – AI voice synthesis and speech generation services (USA, Standard Contractual Clauses applied).” source
Generic Mobile Systems Sweden AB
EU/EEA

SMS distribution services

“Generic Mobile Systems Sweden AB – SMS distribution services (EU/EEA).” source
LINK Mobility AB
EU/EEA

SMS distribution services

“LINK Mobility AB – SMS distribution services (EU/EEA).” source
Live Agent
EU/EEA

Customer service and live chat platform

“LiveAgent, s.r.o – Customer service and live chat platform (EU/EEA).” source
LiveChat
EU/EEA

Customer service and live chat platform

“LiveChat (Text, Inc.) – Customer service and live chat platform (EU/EEA).” source
Microsoft Ireland Operations Limited
EU/EEA

Cloud infrastructure and business applications

“Microsoft Ireland Operations Ltd – Cloud infrastructure and business applications including Microsoft 365, Dynamics and Power BI (EU/EEA).” source
OpenAI
USA

AI language and speech processing services

“OpenAI, L.L.C. – AI language and speech processing services (USA, Standard Contractual Clauses applied).” source
Puzzel A/S
EU/EEA

Contact centre and quality assurance platform

“Puzzel A/S – Contact centre and quality assurance platform (EU/EEA).” source
SMS Teknik AB
Sweden

SMS distribution services

“SMS Teknik AB – SMS distribution services (Sweden).” source
Telenor Sverige AB
EU/EEA

SMS distribution services

“Telenor Sverige AB – SMS distribution services (EU/EEA).” source
VisionFlow AB
EU/EEA

Case management and workflow platform

“VisionFlow AB – Case management and workflow platform (EU/EEA).” source
Väddö Media Information IS AB
Sweden

IT infrastructure operations and development services

“Väddö Media Information IS AB – IT infrastructure operations and development services (Sweden).” source
Zendesk
EU/EEA

Customer service and ticket management platform

“Zendesk, Inc. – Customer service and ticket management platform (EU/EEA).” source
Zisson AS
EEA / Norway

Social media management platform

“Zisson AS – Social media management platform (EEA / Norway).” source

vendor	purpose	evidence
Datacenter 365 AB Sweden	IT infrastructure and server hosting services	“Datacenter 365 AB – IT infrastructure and server hosting services (Sweden).” source
ElevenLabs USA	AI voice synthesis and speech generation services	“ElevenLabs, Inc. – AI voice synthesis and speech generation services (USA, Standard Contractual Clauses applied).” source
Generic Mobile Systems Sweden AB EU/EEA	SMS distribution services	“Generic Mobile Systems Sweden AB – SMS distribution services (EU/EEA).” source
LINK Mobility AB EU/EEA	SMS distribution services	“LINK Mobility AB – SMS distribution services (EU/EEA).” source
Live Agent EU/EEA	Customer service and live chat platform	“LiveAgent, s.r.o – Customer service and live chat platform (EU/EEA).” source
LiveChat EU/EEA	Customer service and live chat platform	“LiveChat (Text, Inc.) – Customer service and live chat platform (EU/EEA).” source
Microsoft Ireland Operations Limited EU/EEA	Cloud infrastructure and business applications	“Microsoft Ireland Operations Ltd – Cloud infrastructure and business applications including Microsoft 365, Dynamics and Power BI (EU/EEA).” source
OpenAI USA	AI language and speech processing services	“OpenAI, L.L.C. – AI language and speech processing services (USA, Standard Contractual Clauses applied).” source
Puzzel A/S EU/EEA	Contact centre and quality assurance platform	“Puzzel A/S – Contact centre and quality assurance platform (EU/EEA).” source
SMS Teknik AB Sweden	SMS distribution services	“SMS Teknik AB – SMS distribution services (Sweden).” source
Telenor Sverige AB EU/EEA	SMS distribution services	“Telenor Sverige AB – SMS distribution services (EU/EEA).” source
VisionFlow AB EU/EEA	Case management and workflow platform	“VisionFlow AB – Case management and workflow platform (EU/EEA).” source
Väddö Media Information IS AB Sweden	IT infrastructure operations and development services	“Väddö Media Information IS AB – IT infrastructure operations and development services (Sweden).” source
Zendesk EU/EEA	Customer service and ticket management platform	“Zendesk, Inc. – Customer service and ticket management platform (EU/EEA).” source
Zisson AS EEA / Norway	Social media management platform	“Zisson AS – Social media management platform (EEA / Norway).” source