Puzzel
Puzzel sells a cloud contact centre platform with AI, workforce management and case management to enterprises and public sector organisations.
puzzel.com ↗ · Puzzel AS
Subprocessors (18)
Checked Oct 25, 2026 · source disclosure ↗
| vendor | purpose | evidence |
|---|---|---|
| Auth0 European Union | Provides the Single Sign-On Service. Third-party Sub-Processors | “Auth0” |
| Boost.ai Ireland | Chatbot framework Third-party Sub-Processors | “Boost.ai” |
| | Hosting provider for delivery of the Services Third-party Sub-Processors | “Microsoft Corporation” |
| Signicat Norway | Identity and verification services Third-party Sub-Processors | “Signicat” |
| Workforce management service Third-party Sub-Processors | “Teleopti” | |
| Amazon Web Services European Union | Ticketing hosting Third-party Sub-Processors | “Amazon Web Services” |
| | Quality assurance services Third-party Sub-Processors | “SOCIALREL8 LTD (trading as EVALUAGENT)” |
| | Communication insights platform using artificial intelligence Third-party Sub-Processors | “Capturi A/S” |
| | Cloud provider for Voice API, used for SupWiz Voicebot Third-party Sub-Processors | “Vonage B.V” |
| | Cloud provider Third-party Sub-Processors | “Scaleway S.A.S” |
| | Machine translation API provider Third-party Sub-Processors | “DeepL SE” |
| | Backup as a service for Puzzel private cloud Norway Third-party Sub-Processors | “Dustin Norway AS” |
| | Responsible for developing, operating and maintaining the Services Puzzel Group Sub-Processors | “Puzzel AS” |
| | Technical support Puzzel Group Sub-Processors | “Puzzel AB” |
| | Technical support Puzzel Group Sub-Processors | “Puzzel AB (Malmö)” |
| | Support services Puzzel Group Sub-Processors | “Puzzel AB (Uppsala)” |
| | Technical support Puzzel Group Sub-Processors | “Puzzel A/S” |
| | Technical support Puzzel Group Sub-Processors | “Puzzel Sofia EAD” |
| | Technical support Puzzel Group Sub-Processors | “Puzzel OY” |
| | Technical support Puzzel Group Sub-Processors | “Puzzel Ltd” |
| | Support services Puzzel Group Sub-Processors | “SupWiz” |
- Auth0European Union
Provides the Single Sign-On Service.
“Auth0”
- Boost.aiIreland
Chatbot framework
“Boost.ai”
- Microsoft AzureEuropean Union, Netherlands, Ireland, United Kingdom
Hosting provider for delivery of the Services
“Microsoft Corporation”
- SignicatNorway
Identity and verification services
“Signicat”
-
Workforce management service
“Teleopti”
- Amazon Web ServicesEuropean Union
Ticketing hosting
“Amazon Web Services”
- EvaluagentEuropean Economic Area
Quality assurance services
“SOCIALREL8 LTD (trading as EVALUAGENT)”
- CapturiEuropean Economic Area
Communication insights platform using artificial intelligence
“Capturi A/S”
- VonageEuropean Economic Area
Cloud provider for Voice API, used for SupWiz Voicebot
“Vonage B.V”
- ScalewayFrance
Cloud provider
“Scaleway S.A.S”
- DeepLEuropean Economic Area
Machine translation API provider
“DeepL SE”
- DustinEuropean Economic Area
Backup as a service for Puzzel private cloud Norway
“Dustin Norway AS”
-
Responsible for developing, operating and maintaining the Services
“Puzzel AS”
-
Technical support
“Puzzel AB”
-
Technical support
“Puzzel AB (Malmö)”
-
Support services
“Puzzel AB (Uppsala)”
-
Technical support
“Puzzel A/S”
-
Technical support
“Puzzel Sofia EAD”
-
Technical support
“Puzzel OY”
-
Technical support
“Puzzel Ltd”
-
Support services
“SupWiz”