Productlane

Customer support platform with shared inbox, help center, feedback portal and AI agent for software teams.

Used as a subprocessor by 1 company →

Subprocessors (26)

List updated Sep 11, 2026 · Checked Oct 25, 2026 · source disclosure ↗

Amazon Web Services
Europe

Primary hosting (compute, storage, databases)

“Amazon Web Services, Inc. | Primary hosting (compute, storage, databases)”
Cloudflare
Global

CDN, WAF, edge services

“Cloudflare, Inc. | CDN, WAF, edge services”
Rocicorp
European Union

Real-time sync engine (Zero)

“Rocicorp, Inc. | Real-time sync engine (Zero)”
Inngest
United States

Background job and workflow orchestration

“Inngest, Inc. | Background job and workflow orchestration”
Meilisearch
European Union

Hosted full-text search index

“Meilisearch SAS | Hosted full-text search index”
Sentry
United States

Error tracking and monitoring

“Sentry (Functional Software, Inc.) | Error tracking and monitoring”
PostHog
European Union

Product analytics

“PostHog, Inc. | Product analytics”
Unkey
United States

API key issuance and verification (legacy v1 API)

“Unkey, Inc. | API key issuance and verification (legacy v1 API)”
Brandfetch
European Union

Brand and company data enrichment (logos, domains)

“Brandfetch GmbH | Brand and company data enrichment (logos, domains)”
Stripe
United States

Payments and billing

“Stripe, Inc. | Payments and billing”
Resend
United States

Transactional and lifecycle email delivery

“Resend, Inc. | Transactional and lifecycle email delivery”
Postmark
United States

Outbound email delivery for customer inboxes

“Postmark (Wildbit, LLC) | Outbound email delivery for customer inboxes”
OpenAI
European Union

AI inference for optional features (regional endpoints where configured)

“OpenAI, L.L.C. | AI inference for optional features (regional endpoints where configured)”
Anthropic
United States

AI inference for optional features and sandboxed repository code runs to reproduce bugs

“Anthropic, PBC | AI inference for optional features and sandboxed repository code runs to reproduce bugs”
Langfuse
European Union

AI observability: traces of AI feature runs for debugging and quality monitoring

“Langfuse GmbH | AI observability: traces of AI feature runs for debugging and quality monitoring”
Flightcontrol
United States

Deployment and hosting platform services on top of AWS

“Flightcontrol, Inc. | Deployment and hosting platform services on top of AWS”
Mux
United States

Video hosting, encoding, and playback for recordings uploaded to threads and changelogs

“Mux, Inc. | Video hosting, encoding, and playback for recordings uploaded to threads and changelogs”
Novu
United States

Notification delivery to workspace members: in-app, push, and digest email

“Noti-Fire Apps Ltd (Novu) | Notification delivery to workspace members: in-app, push, and digest email”
Replicate
United States

AI vision on help center screenshots to place annotations, when enabled

“Replicate, Inc. | AI vision on help center screenshots to place annotations, when enabled”
Google Workspace
Global

Business email, calendar, and document collaboration for Productlane personnel

“Google LLC | Business email, calendar, and document collaboration for Productlane personnel”
Linear
United States

Linear integration: issue tracking and project sync for customer feedback when enabled

“Linear Orbit, Inc. | Linear integration: issue tracking and project sync for customer feedback when enabled”
Slack
United States

Slack integration: workspace notifications and Slack Connect customer channels when enabled

“Slack Technologies, LLC | Slack integration: workspace notifications and Slack Connect customer channels when enabled”
Superhuman
United States

Email client used by Productlane personnel for business correspondence

“Superhuman Labs Inc. | Email client used by Productlane personnel for business correspondence”
Lemlist
France

Sales outreach and email campaigns to prospects

“lempire SAS (lemlist) | Sales outreach and email campaigns to prospects”
Attio
United Kingdom

CRM for managing customer and prospect relationships

“Attio Ltd | CRM for managing customer and prospect relationships”
Microsoft Teams
Global

Microsoft Teams integration: thread notifications and replies when enabled

“Microsoft Corporation | Microsoft Teams integration: thread notifications and replies when enabled”

vendor	purpose	evidence
Amazon Web Services Amazon Web Services, Inc. Europe	Primary hosting (compute, storage, databases)	“Amazon Web Services, Inc. \| Primary hosting (compute, storage, databases)”
Cloudflare Cloudflare, Inc. Global	CDN, WAF, edge services	“Cloudflare, Inc. \| CDN, WAF, edge services”
Rocicorp Rocicorp, Inc. European Union	Real-time sync engine (Zero)	“Rocicorp, Inc. \| Real-time sync engine (Zero)”
Inngest Inngest, Inc. United States	Background job and workflow orchestration	“Inngest, Inc. \| Background job and workflow orchestration”
Meilisearch Meilisearch SAS European Union	Hosted full-text search index	“Meilisearch SAS \| Hosted full-text search index”
Sentry Sentry (Functional Software, Inc.) United States	Error tracking and monitoring	“Sentry (Functional Software, Inc.) \| Error tracking and monitoring”
PostHog PostHog, Inc. European Union	Product analytics	“PostHog, Inc. \| Product analytics”
Unkey Unkey, Inc. United States	API key issuance and verification (legacy v1 API)	“Unkey, Inc. \| API key issuance and verification (legacy v1 API)”
Brandfetch Brandfetch GmbH European Union	Brand and company data enrichment (logos, domains)	“Brandfetch GmbH \| Brand and company data enrichment (logos, domains)”
Stripe Stripe, Inc. United States	Payments and billing	“Stripe, Inc. \| Payments and billing”
Resend Resend, Inc. United States	Transactional and lifecycle email delivery	“Resend, Inc. \| Transactional and lifecycle email delivery”
Postmark Postmark (Wildbit, LLC) United States	Outbound email delivery for customer inboxes	“Postmark (Wildbit, LLC) \| Outbound email delivery for customer inboxes”
OpenAI OpenAI, L.L.C. European Union	AI inference for optional features (regional endpoints where configured)	“OpenAI, L.L.C. \| AI inference for optional features (regional endpoints where configured)”
Anthropic Anthropic, PBC United States	AI inference for optional features and sandboxed repository code runs to reproduce bugs	“Anthropic, PBC \| AI inference for optional features and sandboxed repository code runs to reproduce bugs”
Langfuse Langfuse GmbH European Union	AI observability: traces of AI feature runs for debugging and quality monitoring	“Langfuse GmbH \| AI observability: traces of AI feature runs for debugging and quality monitoring”
Flightcontrol Flightcontrol, Inc. United States	Deployment and hosting platform services on top of AWS	“Flightcontrol, Inc. \| Deployment and hosting platform services on top of AWS”
Mux Mux, Inc. United States	Video hosting, encoding, and playback for recordings uploaded to threads and changelogs	“Mux, Inc. \| Video hosting, encoding, and playback for recordings uploaded to threads and changelogs”
Novu Noti-Fire Apps Ltd (Novu) United States	Notification delivery to workspace members: in-app, push, and digest email	“Noti-Fire Apps Ltd (Novu) \| Notification delivery to workspace members: in-app, push, and digest email”
Replicate Replicate, Inc. United States	AI vision on help center screenshots to place annotations, when enabled	“Replicate, Inc. \| AI vision on help center screenshots to place annotations, when enabled”
Google Workspace Google LLC Global	Business email, calendar, and document collaboration for Productlane personnel	“Google LLC \| Business email, calendar, and document collaboration for Productlane personnel”
Linear Linear Orbit, Inc. United States	Linear integration: issue tracking and project sync for customer feedback when enabled	“Linear Orbit, Inc. \| Linear integration: issue tracking and project sync for customer feedback when enabled”
Slack Slack Technologies, LLC United States	Slack integration: workspace notifications and Slack Connect customer channels when enabled	“Slack Technologies, LLC \| Slack integration: workspace notifications and Slack Connect customer channels when enabled”
Superhuman Superhuman Labs Inc. United States	Email client used by Productlane personnel for business correspondence	“Superhuman Labs Inc. \| Email client used by Productlane personnel for business correspondence”
Lemlist lempire SAS (lemlist) France	Sales outreach and email campaigns to prospects	“lempire SAS (lemlist) \| Sales outreach and email campaigns to prospects”
Attio Attio Ltd United Kingdom	CRM for managing customer and prospect relationships	“Attio Ltd \| CRM for managing customer and prospect relationships”
Microsoft Teams Microsoft Corporation Global	Microsoft Teams integration: thread notifications and replies when enabled	“Microsoft Corporation \| Microsoft Teams integration: thread notifications and replies when enabled”