D

Docusign, Inc.

A platform for product management that helps teams make data-driven decisions, prioritize features, and align with business goals.

vendor	purpose	evidence
3 365 Data Centers United States	Infrastructure services	“365 Data Centers (f/k/a SunGard Availability Services) (United States) Infrastructure services Docusign, Inc.” source
A Amazon Simple Email Service (Amazon SES) United States, Germany, Ireland, Italy, Sweden, France, and the UK	Email Delivery	“Amazon Simple Email Services (Amazon SES) (United States, Germany, Ireland, Italy, Sweden, France, and the UK) Email Delivery Docusign, Inc.” source
A Amazon Web Services United States	Cloud hosting services	“Cloud hosting services” source
A Australia Post Australia, New Zealand	Identity verification services	“Australia Post (f/k/a Australian Postal Corporation) (As based on the customer’s use of the add-on service: Australia; New Zealand) Identity verification services Docusign, Inc.” source
B Belgian Mobile ID SA/NV Belgium	Identity verification services	“Belgian Mobile ID SA/NV (aka ItsMe) (Belgium) Identity verification services Docusign, Inc.” source
C Centersquare United States	Infrastructure services	“Centersquare (f/k/a Cyxtera Technologies) (United States) Infrastructure services Docusign, Inc.” source
C Cloverleaf (Infor) United States	Electronic Health Record (EHR) integration gateway	“Cloverleaf (Infor) (United States) Electronic Health Record (EHR) integration gateway Docusign, Inc. 641 Avenue of the Americas New York, NY 10011 United States https://www.infor.com/about/contact” source
C Cognizant Hungary, Philippines, Japan, Costa Rica, India	Customer Support Services (Tier 1) (Intake and ticket management services)	“Customer Support Services (Tier 1) (Intake and ticket management services)” source
D Docaposte Arkhineo France	Evidence archival functionality for Europe QES and AES	“Docaposte Arkhineo (f/k/a CDC Arkhinéo SAS) (France) Evidence archival functionality for Europe QES and AES Docusign France SAS” source
D DocuSmart Inc. dba Lexion United States	AI extractions in Navigator	“DocuSmart Inc. dba Lexion A wholly owned subsidiary of Docusign, Inc. (United States) For more information, see: http://lexion.ai/subprocessors AI extractions in Navigator Docusign, Inc. Docusign, Inc. 221 Main Street, Suite 800 San Francisco, CA United States https://support.docusign.com” source
E Equinix Germany, the Netherlands, the United States, France	Infrastructure services	“Equinix (As based on the location of service provisioning: Germany, the Netherlands, the United States, and France) Infrastructure services Docusign, Inc.” source
E Esendex United Kingdom	SMS authentication with TSP services; SMS notification for Europe Advanced (AES); other applicable Protect & Sign features	“Esendex (aka Commify Group) (United Kingdom) SMS authentication with TSP services; SMS notification for Europe Advanced (AES); other applicable Protect & Sign features Docusign France SAS” source
F FedEx United States	Document printing to a FedEx Office location	“FedEx Corporation (United States) Document printing to a FedEx Office location Docusign, Inc. 942 S. Shady Grove Road Memphis, TN 38120 United States https://www.fedex.com/en-us/customer-support.html” source
F FranceConnect France	Identity verification services	“FranceConnect (France) Identity verification services Docusign France” source
G GBG United Kingdom, United States	Identity verification services	“GBG (acquirer of IDology, Inc. and Acuant, Inc.) (United Kingdom, United States) Identity verification services Docusign, Inc.” source
G Genesys Cloud United States	Customer Support Services (In-product Chatbot)	“Customer Support Services (In-product Chatbot)” source
G Google LLC United States, Australia, Canada, European Union, Japan	Google Gemini, Google Gemini (global endpoints)	“Google, LLC (Google Cloud Platform (Vertex AI)) (As based on the location of service provisioning: United States, Australia, Canada, European Union, Japan)) - Google Gemini: Agreement Summary and Q&A, AI extractions - Google Gemini (global endpoints): AI-Assisted Web Form Creation Docusign, Inc. Gordon House Barrow Street Dublin 4 Ireland Brandschenkestrasse 110 8002 Zürich Switzerland 111 Richmond Street West Toronto, ON M5H 2G4 Canada 1600 Amphitheatre Parkway Mountain View, CA 94043 United States https://about.google/intl/ALL_us/contact-google/” source
I IDnow GmbH Germany, Sweden	Identity verification services; TSP services for ID Check Remote for Europe QES	“IDnow GmbH (acquirer of AriadNEXT S.A.S.) (Germany, Sweden) Identity verification services; TSP services for ID Check Remote for Europe QES Docusign France SAS” source
I Idura ApS Denmark, Sweden, Norway, Finland	Identity verification services	“Idura ApS (Denmark, Sweden, Norway, Finland) Identity verification services Docusign, Inc.” source
I Infobip Germany	SMS authentication with TSP services; SMS notification for Europe Advanced (AES); other applicable Protect & Sign features	“Infobip (Germany) SMS authentication with TSP services; SMS notification for Europe Advanced (AES); other applicable Protect & Sign features Docusign France SAS” source
L LexisNexis Risk Solutions FL Inc. United States, Australia	Knowledge-Based Authentication (KBA) for identity verification; IDVerse, Identity verification services	“LexisNexis Risk Solutions FL Inc. (United States; Australia (IDVerse)) Knowledge-Based Authentication (KBA) for identity verification; IDVerse, Identity verification services Docusign, Inc.” source
L LIQUID, Inc. Japan	Identity verification services, eSignature, and IAM integration	“LIQUID, Inc. (Japan) Identity verification services, eSignature, and IAM integration Docusign Japan KK” source
M Mailgun United States, Belgium, Germany	Email Delivery	“Mailgun (owned by Sinch AB) (United States, Belgium, Germany) Email Delivery Docusign, Inc.” source
M Microsoft Corporation United States, Australia, Canada, European Union, Japan	Cloud hosting services	“Microsoft Corporation (Azure) (As based on the location of service provisioning: United States, Australia, Canada, European Union, Japan) Cloud hosting services Docusign, Inc.” source
O OneID Limited United Kingdom	Identity verification services	“OneID Limited (f/k/a Digital Identity Net UK Ltd.) (United Kingdom) Identity verification services Docusign, Inc.” source
O OneNotary, Inc. United States	Remote online notarization services	“Remote online notarization services” source
O Onfido, Inc. United Kingdom, United States	Identity verification services	“Onfido, Inc. (acquired by Entrust) (As based on the customer’s use of the add-on service: United Kingdom; United States) Identity verification services Docusign, Inc.” source
O Oracle United States	Oracle Integration Cloud platform services, payment services with third-party payment processors	“Oracle, Inc. (United States) Oracle Integration Cloud platform services, payment services with third-party payment processors Docusign, Inc. Oracle America, Inc. 500 Oracle Parkway Redwood Shores, CA 94065 United States https://www.oracle.com/support/contact.html” source
P Penta France	TSP Infrastructure	“Penta (f/k/a SunGard Availability Services) (France) TSP Infrastructure Docusign France SAS” source
P Prove United States	SMS & phone authentication services; SMS delivery	“Prove (f/k/a Payfone, Inc.) (United States) SMS & phone authentication services; SMS delivery Docusign, Inc.” source
P PubNub United States	Service user commenting capability with documents	“PubNub (United States) Service user commenting capability with documents Docusign, Inc. 50 Francisco Suite 100 San Francisco, CA 94133 United States https://support.pubnub.com/hc/en-us” source
S Smarty United States	Physical address verification (Basic)	“Smarty (United States) Physical address verification (Basic) Docusign, Inc.” source
S Socure United States	Identity verification services (Risk-Based Verification)	“Socure (United States) Identity verification services (Risk-Based Verification) Docusign, Inc.” source
T TeleSign United States, Germany, Netherlands	SMS & phone authentication services; SMS delivery	“TeleSign Corporation (United States, Germany, Netherlands) SMS & phone authentication services; SMS delivery Docusign, Inc.” source
T Twilio United States	Email address verification (Basic)	“Twilio (United States) Email address verification (Basic) Docusign, Inc.” source
U Ubble France	Identity verification for Europe QES	“Ubble (acquired by Checkout.com) (France) Identity verification for Europe QES Docusign France SAS” source
V Vonage Netherlands, Singapore, United Kingdom, United States	SMS & phone authentication, SMS delivery, audio and video processing services	“Vonage Holdings Corporation (As based on the customer’s use of the add-on service: Netherlands, Singapore, United Kingdom, United States) SMS & phone authentication, SMS delivery, audio and video processing services Docusign, Inc.” source
Z Zapier Left Hook Inc. United States	Infrastructure services, email delivery, and cloud hosting services	“Zapier Left Hook Inc. (United States) Infrastructure services, email delivery, and cloud hosting services Docusign, Inc. 20 Madbury Road, Unit 3 Durham, NH 03824 United States https://lefthook.com” source

• 3

  365 Data Centers

  United States

  Infrastructure services

  “365 Data Centers (f/k/a SunGard Availability Services) (United States) Infrastructure services Docusign, Inc.” source

• A

  Amazon Simple Email Service (Amazon SES)

  United States, Germany, Ireland, Italy, Sweden, France, and the UK

  Email Delivery

  “Amazon Simple Email Services (Amazon SES) (United States, Germany, Ireland, Italy, Sweden, France, and the UK) Email Delivery Docusign, Inc.” source

• A

  Amazon Web Services

  United States

  Cloud hosting services

  “Cloud hosting services” source

• A

  Australia Post

  Australia, New Zealand

  Identity verification services

  “Australia Post (f/k/a Australian Postal Corporation) (As based on the customer’s use of the add-on service: Australia; New Zealand) Identity verification services Docusign, Inc.” source

• B

  Belgian Mobile ID SA/NV

  Belgium

  Identity verification services

  “Belgian Mobile ID SA/NV (aka ItsMe) (Belgium) Identity verification services Docusign, Inc.” source

• C

  Centersquare

  United States

  Infrastructure services

  “Centersquare (f/k/a Cyxtera Technologies) (United States) Infrastructure services Docusign, Inc.” source

• C

  Cloverleaf (Infor)

  United States

  Electronic Health Record (EHR) integration gateway

  “Cloverleaf (Infor) (United States) Electronic Health Record (EHR) integration gateway Docusign, Inc. 641 Avenue of the Americas New York, NY 10011 United States https://www.infor.com/about/contact” source

• C

  Cognizant

  Hungary, Philippines, Japan, Costa Rica, India

  Customer Support Services (Tier 1) (Intake and ticket management services)

  “Customer Support Services (Tier 1) (Intake and ticket management services)” source

• D

  Docaposte Arkhineo

  France

  Evidence archival functionality for Europe QES and AES

  “Docaposte Arkhineo (f/k/a CDC Arkhinéo SAS) (France) Evidence archival functionality for Europe QES and AES Docusign France SAS” source

• D

  DocuSmart Inc. dba Lexion

  United States

  AI extractions in Navigator

  “DocuSmart Inc. dba Lexion A wholly owned subsidiary of Docusign, Inc. (United States) For more information, see: http://lexion.ai/subprocessors AI extractions in Navigator Docusign, Inc. Docusign, Inc. 221 Main Street, Suite 800 San Francisco, CA United States https://support.docusign.com” source

• E

  Equinix

  Germany, the Netherlands, the United States, France

  Infrastructure services

  “Equinix (As based on the location of service provisioning: Germany, the Netherlands, the United States, and France) Infrastructure services Docusign, Inc.” source

• E

  Esendex

  United Kingdom

  SMS authentication with TSP services; SMS notification for Europe Advanced (AES); other applicable Protect & Sign features

  “Esendex (aka Commify Group) (United Kingdom) SMS authentication with TSP services; SMS notification for Europe Advanced (AES); other applicable Protect & Sign features Docusign France SAS” source

• F

  FedEx

  United States

  Document printing to a FedEx Office location

  “FedEx Corporation (United States) Document printing to a FedEx Office location Docusign, Inc. 942 S. Shady Grove Road Memphis, TN 38120 United States https://www.fedex.com/en-us/customer-support.html” source

• F

  FranceConnect

  France

  Identity verification services

  “FranceConnect (France) Identity verification services Docusign France” source

• G

  GBG

  United Kingdom, United States

  Identity verification services

  “GBG (acquirer of IDology, Inc. and Acuant, Inc.) (United Kingdom, United States) Identity verification services Docusign, Inc.” source

• G

  Genesys Cloud

  United States

  Customer Support Services (In-product Chatbot)

  “Customer Support Services (In-product Chatbot)” source

• G

  Google LLC

  United States, Australia, Canada, European Union, Japan

  Google Gemini, Google Gemini (global endpoints)

  “Google, LLC (Google Cloud Platform (Vertex AI)) (As based on the location of service provisioning: United States, Australia, Canada, European Union, Japan)) - Google Gemini: Agreement Summary and Q&A, AI extractions - Google Gemini (global endpoints): AI-Assisted Web Form Creation Docusign, Inc. Gordon House Barrow Street Dublin 4 Ireland Brandschenkestrasse 110 8002 Zürich Switzerland 111 Richmond Street West Toronto, ON M5H 2G4 Canada 1600 Amphitheatre Parkway Mountain View, CA 94043 United States https://about.google/intl/ALL_us/contact-google/” source

• I

  IDnow GmbH

  Germany, Sweden

  Identity verification services; TSP services for ID Check Remote for Europe QES

  “IDnow GmbH (acquirer of AriadNEXT S.A.S.) (Germany, Sweden) Identity verification services; TSP services for ID Check Remote for Europe QES Docusign France SAS” source

• I

  Idura ApS

  Denmark, Sweden, Norway, Finland

  Identity verification services

  “Idura ApS (Denmark, Sweden, Norway, Finland) Identity verification services Docusign, Inc.” source

• I

  Infobip

  Germany

  SMS authentication with TSP services; SMS notification for Europe Advanced (AES); other applicable Protect & Sign features

  “Infobip (Germany) SMS authentication with TSP services; SMS notification for Europe Advanced (AES); other applicable Protect & Sign features Docusign France SAS” source

• L

  LexisNexis Risk Solutions FL Inc.

  United States, Australia

  Knowledge-Based Authentication (KBA) for identity verification; IDVerse, Identity verification services

  “LexisNexis Risk Solutions FL Inc. (United States; Australia (IDVerse)) Knowledge-Based Authentication (KBA) for identity verification; IDVerse, Identity verification services Docusign, Inc.” source

• L

  LIQUID, Inc.

  Japan

  Identity verification services, eSignature, and IAM integration

  “LIQUID, Inc. (Japan) Identity verification services, eSignature, and IAM integration Docusign Japan KK” source

• M

  Mailgun

  United States, Belgium, Germany

  Email Delivery

  “Mailgun (owned by Sinch AB) (United States, Belgium, Germany) Email Delivery Docusign, Inc.” source

• M

  Microsoft Corporation

  United States, Australia, Canada, European Union, Japan

  Cloud hosting services

  “Microsoft Corporation (Azure) (As based on the location of service provisioning: United States, Australia, Canada, European Union, Japan) Cloud hosting services Docusign, Inc.” source

• O

  OneID Limited

  United Kingdom

  Identity verification services

  “OneID Limited (f/k/a Digital Identity Net UK Ltd.) (United Kingdom) Identity verification services Docusign, Inc.” source

• O

  OneNotary, Inc.

  United States

  Remote online notarization services

  “Remote online notarization services” source

• O

  Onfido, Inc.

  United Kingdom, United States

  Identity verification services

  “Onfido, Inc. (acquired by Entrust) (As based on the customer’s use of the add-on service: United Kingdom; United States) Identity verification services Docusign, Inc.” source

• O

  Oracle

  United States

  Oracle Integration Cloud platform services, payment services with third-party payment processors

  “Oracle, Inc. (United States) Oracle Integration Cloud platform services, payment services with third-party payment processors Docusign, Inc. Oracle America, Inc. 500 Oracle Parkway Redwood Shores, CA 94065 United States https://www.oracle.com/support/contact.html” source

• P

  Penta

  France

  TSP Infrastructure

  “Penta (f/k/a SunGard Availability Services) (France) TSP Infrastructure Docusign France SAS” source

• P

  Prove

  United States

  SMS & phone authentication services; SMS delivery

  “Prove (f/k/a Payfone, Inc.) (United States) SMS & phone authentication services; SMS delivery Docusign, Inc.” source

• P

  PubNub

  United States

  Service user commenting capability with documents

  “PubNub (United States) Service user commenting capability with documents Docusign, Inc. 50 Francisco Suite 100 San Francisco, CA 94133 United States https://support.pubnub.com/hc/en-us” source

• S

  Smarty

  United States

  Physical address verification (Basic)

  “Smarty (United States) Physical address verification (Basic) Docusign, Inc.” source

• S

  Socure

  United States

  Identity verification services (Risk-Based Verification)

  “Socure (United States) Identity verification services (Risk-Based Verification) Docusign, Inc.” source

• T

  TeleSign

  United States, Germany, Netherlands

  SMS & phone authentication services; SMS delivery

  “TeleSign Corporation (United States, Germany, Netherlands) SMS & phone authentication services; SMS delivery Docusign, Inc.” source

• T

  Twilio

  United States

  Email address verification (Basic)

  “Twilio (United States) Email address verification (Basic) Docusign, Inc.” source

• U

  Ubble

  France

  Identity verification for Europe QES

  “Ubble (acquired by Checkout.com) (France) Identity verification for Europe QES Docusign France SAS” source

• V

  Vonage

  Netherlands, Singapore, United Kingdom, United States

  SMS & phone authentication, SMS delivery, audio and video processing services

  “Vonage Holdings Corporation (As based on the customer’s use of the add-on service: Netherlands, Singapore, United Kingdom, United States) SMS & phone authentication, SMS delivery, audio and video processing services Docusign, Inc.” source

• Z

  Zapier Left Hook Inc.

  United States

  Infrastructure services, email delivery, and cloud hosting services

  “Zapier Left Hook Inc. (United States) Infrastructure services, email delivery, and cloud hosting services Docusign, Inc. 20 Madbury Road, Unit 3 Durham, NH 03824 United States https://lefthook.com” source