Planhat Inc.
Planhat provides an AI-driven platform for automating customer success, sales, and professional services processes, designed for go-to-market teams.
Subprocessors (10)
Processed Jul 23, 2026 · source disclosure ↗
| vendor | purpose | evidence |
|---|---|---|
| Google Cloud EMEA Limited United States, EU | Cloud hosting services, Analytics | “Google LLC., Google Ireland Ltd., Google Cloud EMEA Ltd. Cloud hosting services, Analytics United States, EU Customers can choose to have data hosted in the EU region only or the United States only.” source |
| Google Ireland Limited United States, EU | Cloud hosting services, Analytics | “Google LLC., Google Ireland Ltd., Google Cloud EMEA Ltd. Cloud hosting services, Analytics United States, EU Customers can choose to have data hosted in the EU region only or the United States only.” source |
| Google LLC United States, EU | Cloud hosting services, Analytics | “Google LLC., Google Ireland Ltd., Google Cloud EMEA Ltd. Cloud hosting services, Analytics United States, EU Customers can choose to have data hosted in the EU region only or the United States only.” source |
| Google Vertex AI United States, EU | Generative AI functionality | “Google Vertex AI Generative AI functionality United States, EU Optional functionality. Provides output for Planhat Users including to improve language, summarization, search, Q&A over trusted source documents, and reasoning (e.g. sentiment, classification) over structured and unstructured data. Customer Data is not used to train any models.” source |
| Intercom, Inc. United States | Customer support | “Intercom, Inc. Customer support United States Optional sharing. Intercom will only process Customer Data if it is shared between Customer and Planhat in the support chat.” source |
| MongoDB United States, EU | Database management services | “MongoDB, Inc. Database management services United States, EU Customer data is hosted in the EU or the United States, depending on the Customer’s selected region.” source |
| OpenAI United States, EU | Generative AI functionality | “OpenAI Generative AI functionality United States, EU Optional functionality. Provides output for Planhat Users including to improve language, summarization, search, Q&A over trusted source documents, and reasoning (e.g. sentiment, classification) over structured and unstructured data. Customer Data is not used to train any models.” source |
| Planhat Ltd. United Kingdom | Assist in delivery of some or all of the Services | “Planhat Ltd. Assist in delivery of some or all of the Services United Kingdom Fully owned subsidiary.” source |
| Planhat, Inc. United States | Assist in delivery of some or all of the Services | “Planhat, Inc. Assist in delivery of some or all of the Services United States Fully owned subsidiary.” source |
| Twilio United States | Email service provider | “Twilio Inc. Email service provider United States Optional functionality. Used for sending transactional emails through Planhat.” source |
- Google Cloud EMEA LimitedUnited States, EU
Cloud hosting services, Analytics
“Google LLC., Google Ireland Ltd., Google Cloud EMEA Ltd. Cloud hosting services, Analytics United States, EU Customers can choose to have data hosted in the EU region only or the United States only.” source
- Google Ireland LimitedUnited States, EU
Cloud hosting services, Analytics
“Google LLC., Google Ireland Ltd., Google Cloud EMEA Ltd. Cloud hosting services, Analytics United States, EU Customers can choose to have data hosted in the EU region only or the United States only.” source
- Google LLCUnited States, EU
Cloud hosting services, Analytics
“Google LLC., Google Ireland Ltd., Google Cloud EMEA Ltd. Cloud hosting services, Analytics United States, EU Customers can choose to have data hosted in the EU region only or the United States only.” source
- Google Vertex AIUnited States, EU
Generative AI functionality
“Google Vertex AI Generative AI functionality United States, EU Optional functionality. Provides output for Planhat Users including to improve language, summarization, search, Q&A over trusted source documents, and reasoning (e.g. sentiment, classification) over structured and unstructured data. Customer Data is not used to train any models.” source
- Intercom, Inc.United States
Customer support
“Intercom, Inc. Customer support United States Optional sharing. Intercom will only process Customer Data if it is shared between Customer and Planhat in the support chat.” source
- MongoDBUnited States, EU
Database management services
“MongoDB, Inc. Database management services United States, EU Customer data is hosted in the EU or the United States, depending on the Customer’s selected region.” source
- OpenAIUnited States, EU
Generative AI functionality
“OpenAI Generative AI functionality United States, EU Optional functionality. Provides output for Planhat Users including to improve language, summarization, search, Q&A over trusted source documents, and reasoning (e.g. sentiment, classification) over structured and unstructured data. Customer Data is not used to train any models.” source
- Planhat Ltd.United Kingdom
Assist in delivery of some or all of the Services
“Planhat Ltd. Assist in delivery of some or all of the Services United Kingdom Fully owned subsidiary.” source
- Planhat, Inc.United States
Assist in delivery of some or all of the Services
“Planhat, Inc. Assist in delivery of some or all of the Services United States Fully owned subsidiary.” source
- TwilioUnited States
Email service provider
“Twilio Inc. Email service provider United States Optional functionality. Used for sending transactional emails through Planhat.” source