P

Ping Identity

Ping Identity sells identity and access management software, including single sign-on, MFA and identity verification, to enterprises.

vendor	purpose	evidence
A Amazon Web Services United States, Germany, Ireland, Australia, Canada, Singapore	Data center providing infrastructure-as-a-service, and email notification services for customers Product-specific sub-processors	“Amazon Web Services (AWS) Data center providing infrastructure-as-a-service, and email notification services for customers.”
A Amazon Rekognition United States, Germany, Ireland, Australia, Canada, Singapore	Rekognition image verification (PingOne Verify only) Product-specific sub-processors	“Amazon Web Services (AWS) Rekognition image verification”
A Amazon Web Services United States, Germany, Ireland, Australia, Canada, Singapore	Push notification services for customers (Advanced Identity Cloud and PingAM only) Product-specific sub-processors	“Amazon Web Services (AWS) Push notification services for customers.”
D Datadog Germany	SaaS monitoring and observability platform (PingOne Recognize) Product-specific sub-processors	“Datadog SaaS monitoring and observability platform”
D DataZoo United States, Canada, Australia, Singapore, Germany	Real-time identity verification by accessing authoritative sources Product-specific sub-processors	“DataZoo Offering provides real-time identity verification by accessing authoritative sources.”
E Elastic Elasticsearch Inc	Visualization and analytics (IGA) Product-specific sub-processors	“Elasticsearch Inc Visualization & Analytics”
G Google Google Inc.	Hosting and analytics (Advanced Identity Cloud) Product-specific sub-processors	“Google Inc. Hosting and analytics”
G Google Vertex AI	Generative AI and natural language processing to support technical troubleshooting and intelligent assistance (Helix) Product-specific sub-processors	“Google Vertex AI To provide generative artificial intelligence and natural language processing services”
I IDLayr United States, Germany	Mobile-based identity verification using phone numbers as secure digital identities Product-specific sub-processors	“IDLayr Provides mobile-based identity verification using phone numbers as secure digital identities”
M Mitek Systems United States, Ireland, Canada	Document verification and image verification Product-specific sub-processors	“Mitek Systems Document verification and image verification”
M MX Technologies United States	Authenticates account ownership through document-based verification Product-specific sub-processors	“MX Technologies Authenticates account ownership through document-based verification.”
O OpenAI	Generative AI and natural language processing to support technical troubleshooting and intelligent assistance (Helix) Product-specific sub-processors	“OpenAI To provide generative artificial intelligence and natural language processing services”
S Secret Double Octopus Israel	Passwordless authentication Product-specific sub-processors	“Secret Double Octopus Passwordless Authentication”
S Signicat Ireland	NFC reading and verification of chip-enabled government identity documents Product-specific sub-processors	“Signicat Supports near field communication (NFC) reading and verification of chip-enabled government identity documents”
T TransUnion United States	Verifying and processing biographic data and PII; verifying identity associated with a payment card Product-specific sub-processors	“TransUnion Verifying and processing biographic data and PII like address, name, SSN.”
T Trinsic United States, India	Enables global interoperability of digital identities Product-specific sub-processors	“Trinsic Enables global interoperability of digital identities”
T Twilio United States	Secure SMS OTP and voice authentication Product-specific sub-processors	“Twilio Secure SMS OTP and voice authentication”
V Veriff United States, Ireland	Identification document verification Product-specific sub-processors	“Veriff Identification document verification”
V Vonage United States	Secure SMS authentication Product-specific sub-processors	“Vonage Secure SMS authentication”
C Cloudflare Global	Content delivery network and DDoS protection, security and performance for Ping cloud customers Operational sub-processors: infrastructure, monitoring & security	“Cloudflare provides a content delivery network and distributed DOS attack prevention services”
G Google United States	Corporate email and documentation Operational sub-processors: infrastructure, monitoring & security	“Google Corporate email and documentation.”
N New Relic United States	Application performance management Operational sub-processors: infrastructure, monitoring & security	“New Relic Application performance management.”
S Splunk United States, Germany, Australia, Canada	Operational logs and business analytics Operational sub-processors: infrastructure, monitoring & security	“Splunk Operational logs and business analytics.”
A Appfire United States	Salesforce-to-Jira integration for support ticket data Operational sub-processors: customer support & incident response	“Appfire Salesforce-to-Jira integration.”
A Atlassian United States	Documentation and issue tracking Operational sub-processors: customer support & incident response	“Atlassian Cloud Documentation and issue tracking.”
B Box United States	Storage and transfer of log files for customer support Operational sub-processors: customer support & incident response	“Box Storage and transfer of log files for customer support.”
C Code42 United States	Backup of customer support endpoints Operational sub-processors: customer support & incident response	“Code42 Backup of customer support endpoints.”
C CrowdStrike United States	Incident response Operational sub-processors: customer support & incident response	“Crowdstrike Incident response.”
G Glean United States	AI-powered enterprise search and knowledge retrieval for workforce productivity Operational sub-processors: customer support & incident response	“Glean Glean provides AI-powered enterprise search and knowledge retrieval capabilities”
G Google Chronicle United States	Security log and event management; security analytics Operational sub-processors: customer support & incident response	“Google Chronicle Security log and event management; security analytics.”
O OwnBackup United States	Cloud backup of Salesforce data Operational sub-processors: customer support & incident response	“OwnBackup Cloud backup of Salesforce data.”
S Salesforce United States	Service cloud for the customer support ticketing process Operational sub-processors: customer support & incident response	“Salesforce Service cloud that facilitates the customer support ticketing process.”
S SupportLogic United States	Customer support case management Operational sub-processors: customer support & incident response	“SupportLogic Customer support case management”
P Ping Identity India Private Limited affiliate India	Support and operations Affiliate sub-processors	“Ping Identity India Private Limited Support and Operations India”
P Ping Identity Australia Pty Ltd affiliate Australia	Support and operations Affiliate sub-processors	“Ping Identity Australia Pty Ltd Support and Operations Australia”
P Ping Identity Canada Inc affiliate Canada	Support and operations Affiliate sub-processors	“Ping Identity Canada Inc Support and Operations Canada”
P Ping Identity Israel Ltd. affiliate Israel	Support and operations Affiliate sub-processors	“Ping Identity Israel Ltd. Support and Operations Israel”
P Ping Identity Singapore Pte. Ltd. affiliate Singapore	Support and operations Affiliate sub-processors	“Ping Identity Singapore Pte. Ltd. Support and Operations Singapore”
P Ping Identity affiliate Ping Identity Corporation United States	Support and operations Affiliate sub-processors	“Ping Identity Corporation Support and Operations United States”
P Ping Identity affiliate Ping Identity Limited United Kingdom	Support and operations Affiliate sub-processors	“Ping Identity Limited Support and Operations United Kingdom”
F ForgeRock AUS Pty. Ltd affiliate Australia	Support and operations Affiliate sub-processors	“ForgeRock AUS Pty. Ltd Support and Operations Australia”
P Ping Identity Deutschland GmbH affiliate Germany	Support and operations Affiliate sub-processors	“Ping Identity Deutschland GmbH Support and Operations Germany”
P Ping Identity NZ Limited affiliate New Zealand	Support and operations Affiliate sub-processors	“Ping Identity NZ Limited Support and Operations New Zealand”
P Ping Identity affiliate Ping Identity AS Norway	Support and operations Affiliate sub-processors	“Ping Identity AS Support and Operations Norway”
P Ping Identity France affiliate France	Support and operations Affiliate sub-processors	“Ping Identity France Support and Operations France”

• A

  Amazon Web Services

  United States, Germany, Ireland, Australia, Canada, Singapore

  Data center providing infrastructure-as-a-service, and email notification services for customers

  “Amazon Web Services (AWS) Data center providing infrastructure-as-a-service, and email notification services for customers.”

• A

  Amazon Rekognition

  United States, Germany, Ireland, Australia, Canada, Singapore

  Rekognition image verification (PingOne Verify only)

  “Amazon Web Services (AWS) Rekognition image verification”

• A

  Amazon Web Services

  United States, Germany, Ireland, Australia, Canada, Singapore

  Push notification services for customers (Advanced Identity Cloud and PingAM only)

  “Amazon Web Services (AWS) Push notification services for customers.”

• D

  Datadog

  Germany

  SaaS monitoring and observability platform (PingOne Recognize)

  “Datadog SaaS monitoring and observability platform”

• D

  DataZoo

  United States, Canada, Australia, Singapore, Germany

  Real-time identity verification by accessing authoritative sources

  “DataZoo Offering provides real-time identity verification by accessing authoritative sources.”

• E

  Elastic

  Visualization and analytics (IGA)

  “Elasticsearch Inc Visualization & Analytics”

• G

  Google

  Hosting and analytics (Advanced Identity Cloud)

  “Google Inc. Hosting and analytics”

• G

  Google Vertex AI

  Generative AI and natural language processing to support technical troubleshooting and intelligent assistance (Helix)

  “Google Vertex AI To provide generative artificial intelligence and natural language processing services”

• I

  IDLayr

  United States, Germany

  Mobile-based identity verification using phone numbers as secure digital identities

  “IDLayr Provides mobile-based identity verification using phone numbers as secure digital identities”

• M

  Mitek Systems

  United States, Ireland, Canada

  Document verification and image verification

  “Mitek Systems Document verification and image verification”

• M

  MX Technologies

  United States

  Authenticates account ownership through document-based verification

  “MX Technologies Authenticates account ownership through document-based verification.”

• O

  OpenAI

  Generative AI and natural language processing to support technical troubleshooting and intelligent assistance (Helix)

  “OpenAI To provide generative artificial intelligence and natural language processing services”

• S

  Secret Double Octopus

  Israel

  Passwordless authentication

  “Secret Double Octopus Passwordless Authentication”

• S

  Signicat

  Ireland

  NFC reading and verification of chip-enabled government identity documents

  “Signicat Supports near field communication (NFC) reading and verification of chip-enabled government identity documents”

• T

  TransUnion

  United States

  Verifying and processing biographic data and PII; verifying identity associated with a payment card

  “TransUnion Verifying and processing biographic data and PII like address, name, SSN.”

• T

  Trinsic

  United States, India

  Enables global interoperability of digital identities

  “Trinsic Enables global interoperability of digital identities”

• T

  Twilio

  United States

  Secure SMS OTP and voice authentication

  “Twilio Secure SMS OTP and voice authentication”

• V

  Veriff

  United States, Ireland

  Identification document verification

  “Veriff Identification document verification”

• V

  Vonage

  United States

  Secure SMS authentication

  “Vonage Secure SMS authentication”

• C

  Cloudflare

  Global

  Content delivery network and DDoS protection, security and performance for Ping cloud customers

  “Cloudflare provides a content delivery network and distributed DOS attack prevention services”

• G

  Google

  United States

  Corporate email and documentation

  “Google Corporate email and documentation.”

• N

  New Relic

  United States

  Application performance management

  “New Relic Application performance management.”

• S

  Splunk

  United States, Germany, Australia, Canada

  Operational logs and business analytics

  “Splunk Operational logs and business analytics.”

• A

  Appfire

  United States

  Salesforce-to-Jira integration for support ticket data

  “Appfire Salesforce-to-Jira integration.”

• A

  Atlassian

  United States

  Documentation and issue tracking

  “Atlassian Cloud Documentation and issue tracking.”

• B

  Box

  United States

  Storage and transfer of log files for customer support

  “Box Storage and transfer of log files for customer support.”

• C

  Code42

  United States

  Backup of customer support endpoints

  “Code42 Backup of customer support endpoints.”

• C

  CrowdStrike

  United States

  Incident response

  “Crowdstrike Incident response.”

• G

  Glean

  United States

  AI-powered enterprise search and knowledge retrieval for workforce productivity

  “Glean Glean provides AI-powered enterprise search and knowledge retrieval capabilities”

• G

  Google Chronicle

  United States

  Security log and event management; security analytics

  “Google Chronicle Security log and event management; security analytics.”

• O

  OwnBackup

  United States

  Cloud backup of Salesforce data

  “OwnBackup Cloud backup of Salesforce data.”

• S

  Salesforce

  United States

  Service cloud for the customer support ticketing process

  “Salesforce Service cloud that facilitates the customer support ticketing process.”

• S

  SupportLogic

  United States

  Customer support case management

  “SupportLogic Customer support case management”

• P

  Ping Identity India Private Limited affiliate

  India

  Support and operations

  “Ping Identity India Private Limited Support and Operations India”

• P

  Ping Identity Australia Pty Ltd affiliate

  Australia

  Support and operations

  “Ping Identity Australia Pty Ltd Support and Operations Australia”

• P

  Ping Identity Canada Inc affiliate

  Canada

  Support and operations

  “Ping Identity Canada Inc Support and Operations Canada”

• P

  Ping Identity Israel Ltd. affiliate

  Israel

  Support and operations

  “Ping Identity Israel Ltd. Support and Operations Israel”

• P

  Ping Identity Singapore Pte. Ltd. affiliate

  Singapore

  Support and operations

  “Ping Identity Singapore Pte. Ltd. Support and Operations Singapore”

• P

  Ping Identity affiliate

  United States

  Support and operations

  “Ping Identity Corporation Support and Operations United States”

• P

  Ping Identity affiliate

  United Kingdom

  Support and operations

  “Ping Identity Limited Support and Operations United Kingdom”

• F

  ForgeRock AUS Pty. Ltd affiliate

  Australia

  Support and operations

  “ForgeRock AUS Pty. Ltd Support and Operations Australia”

• P

  Ping Identity Deutschland GmbH affiliate

  Germany

  Support and operations

  “Ping Identity Deutschland GmbH Support and Operations Germany”

• P

  Ping Identity NZ Limited affiliate

  New Zealand

  Support and operations

  “Ping Identity NZ Limited Support and Operations New Zealand”

• P

  Ping Identity affiliate

  Norway

  Support and operations

  “Ping Identity AS Support and Operations Norway”

• P

  Ping Identity France affiliate

  France

  Support and operations

  “Ping Identity France Support and Operations France”