P

Paddle

Paddle provides a merchant of record platform for digital product businesses, managing payments, tax, compliance, and billing globally across 300+ markets.

vendor	purpose	evidence
A AI Node (Gemini 2.5 model) Northern Virginia, USA	AI-assisted processing within the Taktile workflow (e.g., extraction/standardisation, classification, or decision-support on onboarding inputs).	“Processes the relevant workflow inputs you send to the model (typically text and/or document content) to generate structured outputs (summaries, extracted fields, classifications) used as part of the onboarding/risk workflow.” source
C Checkout.com United States of America	Payment Service Provider	“Payment Service Provider” source
C Cloudflare, Inc United States of America	Content delivery networkand web security platform	“Provides CDN services, DDoS protection, web application firewall (WAF), and DNS management to optimize content delivery and protect web infrastructure.” source
D Dust EU (Belgium)	AI tooling and workflow processing	“Automated AI-powered tasks for internal workflows” source
G Gong United States of America	Sales intelligence and conversation analytics platform	“Revenue intelligence solution” source
G Google United States of America	Cloud productivity and collaboration tools	“Google Analytics” source
H HubSpot EU (Germany)	CRM	“CRM platform used for managing customer relationships, sales pipelines, marketing campaigns, and customer service interactions.” source
I incident.io EU (Belgium & Netherlands)	Status Page	“Paddle's platform for on-call, incident response, and status page.” source
K Kustomer United States of America	Customer Support Service	“End user support platform” source
M Mailgun United States of America	Email Service	“Transactional email service” source
M Middesk USA	Business verification (KYB) and company due diligence to support merchant onboarding and compliance checks.	“Processes business identity data (e.g., company registration details, beneficial ownership/business signals where applicable) and returns verification / risk insights.” source
M MixPanel United States of America	Data analytics	“Analytics platform” source
M Mobly United States of America	Event lead capture and management platform	“GTM automation” source
O Omni EU (Ireland)	Business intelligence	“AI analytics for the Paddle SaaS platform” source
O Onfido United States of America	KYB/KYC Service	“Risk management service for KYC process” source
P PayPal United States of America	Payment Service Provider	“Payment Service Provider” source
P Postmark United States of America	Email Service	“Transactional email service” source
R Rulai United States of America	Customer Support Chatbot	“Customer support platform” source
S Salesforce United States of America	CRM	“Customer relationship management solution” source
S Shufti Germany	Identity verification (KYC/KYB) for onboarding and fraud prevention.	“Processes identification data and verification outputs (document/biometric checks and related signals) to confirm identity and support risk decisions.” source
S Snowflake EU (Ireland)	Business Intelligence	“Data cloud solution that powers Paddle's analytics and business intelligence function” source
S Stripe United States of America	Payment Service Provider	“Payment Service Provider” source
S SUMSUB Frankfurt Germany	Identity verification (KYC/KYB) to support onboarding and fraud prevention.	“Processes identification data and verification results (e.g., ID document checks, liveness/selfie checks, risk signals) to confirm identity and help assess risk.” source
T Taktile United States of America	Decisioning/orchestration platform for customer (seller) onboarding.	“Receives the workflow inputs (e.g., applicant/business details and supporting evidence), runs configured decision logic/automations, stores decision artefacts/logs needed for auditability, and returns outcomes (approve/refer/decline, risk signals, case notes).” source
T TokenEx United States of America	Tokenisation Service	“Tokenisation service” source
V Vanta EU (Germany)	Security	“Continuous security and compliance monitoring” source
V Very Good Security USA	Finance and payments	“Card vaulting” source
W Wiz United Kingdom	Security	“Cloud Security Platform” source
W WorldPay United States of America	Payment Service Provider	“Payment Service Provider” source
Z Zendesk United States of America	Customer Support Service	“Customer support platform” source

• A

  AI Node (Gemini 2.5 model)

  Northern Virginia, USA

  AI-assisted processing within the Taktile workflow (e.g., extraction/standardisation, classification, or decision-support on onboarding inputs).

  “Processes the relevant workflow inputs you send to the model (typically text and/or document content) to generate structured outputs (summaries, extracted fields, classifications) used as part of the onboarding/risk workflow.” source

• C

  Checkout.com

  United States of America

  Payment Service Provider

  “Payment Service Provider” source

• C

  Cloudflare, Inc

  United States of America

  Content delivery networkand web security platform

  “Provides CDN services, DDoS protection, web application firewall (WAF), and DNS management to optimize content delivery and protect web infrastructure.” source

• D

  Dust

  EU (Belgium)

  AI tooling and workflow processing

  “Automated AI-powered tasks for internal workflows” source

• G

  Gong

  United States of America

  Sales intelligence and conversation analytics platform

  “Revenue intelligence solution” source

• G

  Google

  United States of America

  Cloud productivity and collaboration tools

  “Google Analytics” source

• H

  HubSpot

  EU (Germany)

  CRM

  “CRM platform used for managing customer relationships, sales pipelines, marketing campaigns, and customer service interactions.” source

• I

  incident.io

  EU (Belgium & Netherlands)

  Status Page

  “Paddle's platform for on-call, incident response, and status page.” source

• K

  Kustomer

  United States of America

  Customer Support Service

  “End user support platform” source

• M

  Mailgun

  United States of America

  Email Service

  “Transactional email service” source

• M

  Middesk

  USA

  Business verification (KYB) and company due diligence to support merchant onboarding and compliance checks.

  “Processes business identity data (e.g., company registration details, beneficial ownership/business signals where applicable) and returns verification / risk insights.” source

• M

  MixPanel

  United States of America

  Data analytics

  “Analytics platform” source

• M

  Mobly

  United States of America

  Event lead capture and management platform

  “GTM automation” source

• O

  Omni

  EU (Ireland)

  Business intelligence

  “AI analytics for the Paddle SaaS platform” source

• O

  Onfido

  United States of America

  KYB/KYC Service

  “Risk management service for KYC process” source

• P

  PayPal

  United States of America

  Payment Service Provider

  “Payment Service Provider” source

• P

  Postmark

  United States of America

  Email Service

  “Transactional email service” source

• R

  Rulai

  United States of America

  Customer Support Chatbot

  “Customer support platform” source

• S

  Salesforce

  United States of America

  CRM

  “Customer relationship management solution” source

• S

  Shufti

  Germany

  Identity verification (KYC/KYB) for onboarding and fraud prevention.

  “Processes identification data and verification outputs (document/biometric checks and related signals) to confirm identity and support risk decisions.” source

• S

  Snowflake

  EU (Ireland)

  Business Intelligence

  “Data cloud solution that powers Paddle's analytics and business intelligence function” source

• S

  Stripe

  United States of America

  Payment Service Provider

  “Payment Service Provider” source

• S

  SUMSUB

  Frankfurt Germany

  Identity verification (KYC/KYB) to support onboarding and fraud prevention.

  “Processes identification data and verification results (e.g., ID document checks, liveness/selfie checks, risk signals) to confirm identity and help assess risk.” source

• T

  Taktile

  United States of America

  Decisioning/orchestration platform for customer (seller) onboarding.

  “Receives the workflow inputs (e.g., applicant/business details and supporting evidence), runs configured decision logic/automations, stores decision artefacts/logs needed for auditability, and returns outcomes (approve/refer/decline, risk signals, case notes).” source

• T

  TokenEx

  United States of America

  Tokenisation Service

  “Tokenisation service” source

• V

  Vanta

  EU (Germany)

  Security

  “Continuous security and compliance monitoring” source

• V

  Very Good Security

  USA

  Finance and payments

  “Card vaulting” source

• W

  Wiz

  United Kingdom

  Security

  “Cloud Security Platform” source

• W

  WorldPay

  United States of America

  Payment Service Provider

  “Payment Service Provider” source

• Z

  Zendesk

  United States of America

  Customer Support Service

  “Customer support platform” source