Optimizely
Optimizely sells a digital experience platform covering content management, commerce, experimentation, and marketing to enterprises.
Subprocessors (70)
List updated Sep 14, 2026 · Checked Oct 24, 2026 · source disclosure ↗
| vendor | purpose | evidence |
|---|---|---|
| | Cloud hosting and infrastructure provider Web & Feature Experimentation | “Amazon Web Services Inc. | Cloud hosting and infrastructure provider | United States” |
| | Content Delivery Network Web & Feature Experimentation | “CloudFlare Inc. | Content Delivery Network | North America, Europe, Middle East, Asia Pacific (Mapped to Customer's data centre)” |
| Datadog United States | Observability and Alerting Web & Feature Experimentation | “Datadog | Observability and Alerting | United States” |
| Google Cloud Platform United States, Europe | Cloud Service Provider Web & Feature Experimentation | “Google Cloud | Cloud Service Provider | United States, Europe” |
| Okta United States | User Authentication and Authorization is via OptiID. Customer can optionally bring in their own SSO. Web & Feature Experimentation | “Okta | User Authentication and Authorization is via OptiID. Customer can optionally bring in their own SSO. | United States” |
| Customer account engagement Customer engagement | “6sense | Customer account engagement” | |
| Aha Aha Inc | Client user feedback Customer engagement | “Aha Inc | Client user feedback” |
| User analytics for service improvements and support Customer engagement | “Amplitude | User analytics for service improvements and support” | |
| Internal ticketing for customer support and SLA notification Customer engagement | “Atlassian | Internal ticketing for customer support and SLA notification” | |
| Customer Support Customer engagement | “Catalyst | Customer Support” | |
| Subscription management Customer engagement | “Chargebee | Subscription management” | |
| Real time collaborative editing Customer engagement | “Codox | Real time collaborative editing” | |
| Messaging platform for internal notifications Customer engagement | “Drift | Messaging platform for internal notifications” | |
| File upload from cloud storage providers Customer engagement | “Filestack | File upload from cloud storage providers” | |
| User Session Recording Customer engagement | “Full Story | User Session Recording” | |
| Customer engagement management Customer engagement | “Gainsight (CS Product) | Customer engagement management” | |
| Website analytics and segmentation Customer engagement | “Google Analytics | Website analytics and segmentation” | |
| Hosts Optimizely's program management functionality Customer engagement | “Heroku (a Salesforce company) | Hosts Optimizely's program management functionality” | |
| Photo and video editing SDK Customer engagement | “IMG.ly | Photo and video editing SDK” | |
| e-Learning Platform Customer engagement | “Intellum | e-Learning Platform” | |
| Tracks users and deploys new features Customer engagement | “Launch Darkly | Tracks users and deploys new features” | |
| e-Learning Platform Customer engagement | “Litmos | e-Learning Platform” | |
| Data modelling and visualization platform Customer engagement | “Looker (a Google company) | Data modelling and visualization platform” | |
| User notifications Customer engagement | “Mailchimp | User notifications” | |
| Website forms, tracking and marketing automation Customer engagement | “Marketo (an Adobe company) | Website forms, tracking and marketing automation” | |
| Financial systems Customer engagement | “NetSuite | Financial systems” | |
| SSO and user authentication Customer engagement | “Okta | SSO and user authentication” | |
| Cookie management Customer engagement | “OneTrust | Cookie management” | |
| Content generation Customer engagement | “OpenAI | Content generation” | |
| PDF processing and document SDK Customer engagement | “PDFTron | PDF processing and document SDK” | |
| Product analytics Customer engagement | “Pendo | Product analytics” | |
| Browser notifications Customer engagement | “Pusher | Browser notifications” | |
| Data enrichment and validation Customer engagement | “RevenueBase | Data enrichment and validation” | |
| Customer relationship management system Customer engagement | “Salesforce | Customer relationship management system” | |
| Segment Segment.io, Inc. | Event tracking for service improvement and support Customer engagement | “Segment.io, Inc. | Event tracking for service improvement and support” |
| SEO and competitive intelligence platform Customer engagement | “Semrush | SEO and competitive intelligence platform” | |
| Messaging platform for internal notifications Customer engagement | “Slack | Messaging platform for internal notifications” | |
| Brand messaging Customer engagement | “Stella Rising | Brand messaging” | |
| Cloud Delivery Network Customer engagement | “Teliasonera | Cloud Delivery Network” | |
| Marketing automation Customer engagement | “The Trade Desk | Marketing automation” | |
| Customer review and rating platform Customer engagement | “Trust Radius | Customer review and rating platform” | |
| Product analytics and engagement Customer engagement | “Userflow | Product analytics and engagement” | |
| Customer Support Customer engagement | “Virtua | Customer Support” | |
| Cloud-based Customer Support Services Customer engagement | “Zendesk | Cloud-based Customer Support Services” | |
| Cloud-based Customer Support Services Customer engagement | “Zendesk | Cloud-based Customer Support Services” | |
| | — Optimizely affiliates | “Optimizely AB | Subsidiary | Sweden” |
| | — Optimizely affiliates | “Optimizely Aps | Subsidiary | Denmark” |
| Optimizely Bangladesh Ltd affiliate | — Optimizely affiliates | “Optimizely Bangladesh Ltd | Subsidiary | Bangladesh” |
| | — Optimizely affiliates | “Optimizely BV | Subsidiary | The Netherlands” |
| Optimizely FZ-LLC affiliate | — Optimizely affiliates | “Optimizely FZ-LLC | Subsidiary | UAE” |
- Amazon Web ServicesUnited States
Cloud hosting and infrastructure provider
“Amazon Web Services Inc. | Cloud hosting and infrastructure provider | United States”
- CloudflareNorth America, Europe, Middle East, Asia-Pacific
Content Delivery Network
“CloudFlare Inc. | Content Delivery Network | North America, Europe, Middle East, Asia Pacific (Mapped to Customer's data centre)”
- DatadogUnited States
Observability and Alerting
“Datadog | Observability and Alerting | United States”
- Google Cloud PlatformUnited States, Europe
Cloud Service Provider
“Google Cloud | Cloud Service Provider | United States, Europe”
- OktaUnited States
User Authentication and Authorization is via OptiID. Customer can optionally bring in their own SSO.
“Okta | User Authentication and Authorization is via OptiID. Customer can optionally bring in their own SSO. | United States”
-
Customer account engagement
“6sense | Customer account engagement”
-
Client user feedback
“Aha Inc | Client user feedback”
-
User analytics for service improvements and support
“Amplitude | User analytics for service improvements and support”
-
Internal ticketing for customer support and SLA notification
“Atlassian | Internal ticketing for customer support and SLA notification”
-
Customer Support
“Catalyst | Customer Support”
-
Subscription management
“Chargebee | Subscription management”
-
Real time collaborative editing
“Codox | Real time collaborative editing”
-
Messaging platform for internal notifications
“Drift | Messaging platform for internal notifications”
-
File upload from cloud storage providers
“Filestack | File upload from cloud storage providers”
-
User Session Recording
“Full Story | User Session Recording”
-
Customer engagement management
“Gainsight (CS Product) | Customer engagement management”
-
Website analytics and segmentation
“Google Analytics | Website analytics and segmentation”
-
Hosts Optimizely's program management functionality
“Heroku (a Salesforce company) | Hosts Optimizely's program management functionality”
-
Photo and video editing SDK
“IMG.ly | Photo and video editing SDK”
-
e-Learning Platform
“Intellum | e-Learning Platform”
-
Tracks users and deploys new features
“Launch Darkly | Tracks users and deploys new features”
-
e-Learning Platform
“Litmos | e-Learning Platform”
-
Data modelling and visualization platform
“Looker (a Google company) | Data modelling and visualization platform”
-
User notifications
“Mailchimp | User notifications”
-
Website forms, tracking and marketing automation
“Marketo (an Adobe company) | Website forms, tracking and marketing automation”
-
Financial systems
“NetSuite | Financial systems”
-
SSO and user authentication
“Okta | SSO and user authentication”
-
Cookie management
“OneTrust | Cookie management”
-
Content generation
“OpenAI | Content generation”
-
PDF processing and document SDK
“PDFTron | PDF processing and document SDK”
-
Product analytics
“Pendo | Product analytics”
-
Browser notifications
“Pusher | Browser notifications”
-
Data enrichment and validation
“RevenueBase | Data enrichment and validation”
-
Customer relationship management system
“Salesforce | Customer relationship management system”
-
Event tracking for service improvement and support
“Segment.io, Inc. | Event tracking for service improvement and support”
-
SEO and competitive intelligence platform
“Semrush | SEO and competitive intelligence platform”
-
Messaging platform for internal notifications
“Slack | Messaging platform for internal notifications”
-
Brand messaging
“Stella Rising | Brand messaging”
-
Cloud Delivery Network
“Teliasonera | Cloud Delivery Network”
-
Marketing automation
“The Trade Desk | Marketing automation”
-
Customer review and rating platform
“Trust Radius | Customer review and rating platform”
-
Product analytics and engagement
“Userflow | Product analytics and engagement”
-
Customer Support
“Virtua | Customer Support”
-
Cloud-based Customer Support Services
“Zendesk | Cloud-based Customer Support Services”
-
Cloud-based Customer Support Services
“Zendesk | Cloud-based Customer Support Services”
- Optimizely affiliate
Purpose not stated
“Optimizely AB | Subsidiary | Sweden”
- Optimizely affiliate
Purpose not stated
“Optimizely Aps | Subsidiary | Denmark”
- Optimizely Bangladesh Ltd affiliate
Purpose not stated
“Optimizely Bangladesh Ltd | Subsidiary | Bangladesh”
- Optimizely affiliate
Purpose not stated
“Optimizely BV | Subsidiary | The Netherlands”
- Optimizely FZ-LLC affiliate
Purpose not stated
“Optimizely FZ-LLC | Subsidiary | UAE”