Optimizely
Optimizely sells a digital experience platform covering content management, commerce, experimentation, and marketing to enterprises.
Subprocessors (70)
List updated Sep 14, 2026 · Checked Oct 24, 2026 · source disclosure ↗
| vendor | purpose | evidence |
|---|---|---|
| Amazon SES United States | Cloud-based Email Services Agent Platform | “Amazon SES (Optional Sub-processor) | Cloud-based Email Services | United States” |
| | Cloud hosting and infrastructure provider Agent Platform | “Amazon Web Services Inc. | Cloud hosting and infrastructure provider | North America, Europe (Selection by Customer)” |
| Large language model Agent Platform | “Anthropic | Large language model | Varies by user location; processed in nearest data center” | |
| Datadog United States | Observability and Alerting Agent Platform | “Datadog | Observability and Alerting | United States” |
| Fullstory United States | User Session Recording (US region customers only) Agent Platform | “Full Story | User Session Recording (US region customers only) | United States” |
| Google Cloud Platform North America, Europe | Cloud Service Provider Agent Platform | “Google Cloud | Cloud Service Provider | North America, Europe (Selection by Customer)” |
| Large language model Agent Platform | “Google Gemini | Large language model | Varies by user location; processed in nearest data center” | |
| Microsoft Azure North America, Europe | Cloud Service Provider Agent Platform | “Microsoft Inc. Azure | Cloud Service Provider | North America, Europe (Selection by Customer)” |
| Okta United States | User Authentication and Authorization is via OptiID. Customer can optionally bring in their own SSO. Agent Platform | “Okta | User Authentication and Authorization is via OptiID. Customer can optionally bring in their own SSO. | United States” |
| Segment United States | Customer Data Platform Agent Platform | “Segment | Customer Data Platform | United States” |
| Semrush Inc. United States | SEO Analytics Agent Platform | “SEMRush | SEO Analytics | United States” |
| Sentry United States | Observability - App Event Management Agent Platform | “Sentry | Observability - App Event Management | United States” |
| Snowflake North America, Latin America, Europe, Middle East, Asia-Pacific | Database Agent Platform | “Snowflake | Database | North America, South America, Europe, Middle East, Asia Pacific” |
| | Cloud hosting and infrastructure provider Analytics | “Amazon Web Services Inc. | Cloud hosting and infrastructure provider | United States” |
| Datadog United States | Observability and Alerting Analytics | “Datadog | Observability and Alerting | United States” |
| Google Cloud Platform United States | Cloud Service Provider Analytics | “Google Cloud | Cloud Service Provider | United States” |
| LogRocket United States | Front-end monitoring and session replay Analytics | “LogRocket | Front-end monitoring and session replay | United States” |
| Okta United States | User Authentication and Authorization is via OptiID. Customer can optionally bring in their own SSO. Analytics | “Okta | User Authentication and Authorization is via OptiID. Customer can optionally bring in their own SSO. | United States” |
| Segment United States | Customer Data Platform Analytics | “Segment | Customer Data Platform | United States” |
| Snowflake United States | Database Analytics | “Snowflake | Database | United States” |
| | Content Delivery Network Campaign | “CloudFlare Inc.* | Content Delivery Network | North America, Europe, Middle East, Asia Pacific (Mapped to Customer's data centre)” |
| Datadog United States | Observability and Alerting Campaign | “Datadog | Observability and Alerting | United States” |
| Deutsche Telekom Europe | SMS delivery and RCS messaging Campaign | “Deutsche Telekom | SMS delivery and RCS messaging | Europe” |
| Google Cloud Platform Europe | Cloud Service Provider Campaign | “Google Cloud | Cloud Service Provider | Europe” |
| LINK Mobility Europe | SMS Delivery Campaign | “Link Mobility | SMS Delivery | Europe” |
| Okta United States | User Authentication and Authorization is via OptiID. Customer can optionally bring in their own SSO. Campaign | “Okta | User Authentication and Authorization is via OptiID. Customer can optionally bring in their own SSO. | United States” |
| | SMS Delivery Campaign | “Sinch Germany GmbH | SMS Delivery | Europe” |
| | WhatsApp Campaign | “Vonage B.V. | WhatsApp | Europe” |
| | Content Delivery Network Commerce Connect | “CloudFlare Inc. | Content Delivery Network | North America, Europe, Middle East, Asia Pacific (Mapped to Customer's data centre)” |
| Datadog United States | Observability and Alerting Commerce Connect | “Datadog | Observability and Alerting | United States” |
| Google Analytics United States | Google Analytics use is optional and may be enabled. If disabled the Optimizely customer will need to supply their own s Commerce Connect | “Google Analytics (Optional Sub-processor) | Google Analytics use is optional and may be enabled. If disabled the Optimizely customer will need to supply their own solution or certain functionality may” |
| Microsoft Azure North America, Europe, Middle East, Asia-Pacific | Cloud Service Provider Commerce Connect | “Microsoft Inc. Azure | Cloud Service Provider | North America, Europe, Middle East, Asia Pacific (Selection by Customer)” |
| Okta United States | User Authentication and Authorization is via OptiID. Customer can optionally bring in their own SSO. Commerce Connect | “Okta | User Authentication and Authorization is via OptiID. Customer can optionally bring in their own SSO. | United States” |
| SendGrid United States | Cloud-based Email Services Commerce Connect | “Twilio Send Grid (Optional Sub-processor) | Cloud-based Email Services | United States (Can be disabled by Customer)” |
| Datadog United States | Observability and Alerting Community API | “Datadog | Observability and Alerting | United States” |
| Microsoft Azure North America, Europe, Middle East, Asia-Pacific | Cloud Service Provider Community API | “Microsoft Inc. Azure | Cloud Service Provider | North America, Europe, Middle East, Asia Pacific (Selection by Customer)” |
| MongoDB United States | Database Community API | “Mongo DB Atlas | Database | United States” |
| | Cloud hosting and infrastructure provider Configured Commerce | “Amazon Web Services Inc. | Cloud hosting and infrastructure provider | North America, Europe, Asia Pacific (Selection by Customer)” |
| | Content Delivery Network Configured Commerce | “CloudFlare Inc. | Content Delivery Network | North America, Europe, Middle East, Asia Pacific (Mapped to Customer's data centre)” |
| Datadog United States | Observability and Alerting Configured Commerce | “Datadog | Observability and Alerting | United States” |
| Google Analytics United States | Google Analytics use is optional and may be enabled. If disabled the Optimizely customer will need to supply their own s Configured Commerce | “Google Analytics (Optional Sub-processor) | Google Analytics use is optional and may be enabled. If disabled the Optimizely customer will need to supply their own solution or certain functionality may” |
| Google Cloud Platform United States | Cloud Service Provider. Can be replaced with a third party service Configured Commerce | “Google Cloud (Optional Sub-processor) | Cloud Service Provider. Can be replaced with a third party service | United States” |
| Looker North America, Europe, Middle East, Asia-Pacific | Data modelling and visualization platform (a Google company) Configured Commerce | “Looker a Google company (Optional Sub-processor) | Data modelling and visualization platform (a Google company) | North America, Europe, Middle East, Asia Pacific” |
| Mailgun United States | Cloud-based Email Services Configured Commerce | “Mailgun | Cloud-based Email Services | United States (Can be disabled by Customer)” |
| Microsoft Azure North America, Europe, Asia-Pacific | Cloud Service Provider Configured Commerce | “Microsoft Inc. Azure | Cloud Service Provider | North America, Europe, Asia Pacific (Selection by Customer)” |
| Okta United States | User Authentication and Authorization is via OptiID. Customer can optionally bring in their own SSO. Configured Commerce | “Okta | User Authentication and Authorization is via OptiID. Customer can optionally bring in their own SSO. | United States” |
| | Cloud hosting and infrastructure provider Connect Platform | “Amazon Web Services Inc. | Cloud hosting and infrastructure provider | North America, Europe (Selection by Customer)” |
| BugSnag North America, Europe | Tracking for bug resolution Connect Platform | “Bugsnag | Tracking for bug resolution | North America, Europe” |
| | Content Delivery Network Connect Platform | “CloudFlare Inc. | Content Delivery Network | North America, Europe, Middle East, Asia Pacific (Mapped to Customer's data centre)” |
| Datadog United States | Observability and Alerting Connect Platform | “Datadog | Observability and Alerting | United States” |
- Amazon SESUnited States
Cloud-based Email Services
“Amazon SES (Optional Sub-processor) | Cloud-based Email Services | United States”
- Amazon Web ServicesNorth America, Europe
Cloud hosting and infrastructure provider
“Amazon Web Services Inc. | Cloud hosting and infrastructure provider | North America, Europe (Selection by Customer)”
-
Large language model
“Anthropic | Large language model | Varies by user location; processed in nearest data center”
- DatadogUnited States
Observability and Alerting
“Datadog | Observability and Alerting | United States”
- FullstoryUnited States
User Session Recording (US region customers only)
“Full Story | User Session Recording (US region customers only) | United States”
- Google Cloud PlatformNorth America, Europe
Cloud Service Provider
“Google Cloud | Cloud Service Provider | North America, Europe (Selection by Customer)”
-
Large language model
“Google Gemini | Large language model | Varies by user location; processed in nearest data center”
- Microsoft AzureNorth America, Europe
Cloud Service Provider
“Microsoft Inc. Azure | Cloud Service Provider | North America, Europe (Selection by Customer)”
- OktaUnited States
User Authentication and Authorization is via OptiID. Customer can optionally bring in their own SSO.
“Okta | User Authentication and Authorization is via OptiID. Customer can optionally bring in their own SSO. | United States”
- SegmentUnited States
Customer Data Platform
“Segment | Customer Data Platform | United States”
- Semrush Inc.United States
SEO Analytics
“SEMRush | SEO Analytics | United States”
- SentryUnited States
Observability - App Event Management
“Sentry | Observability - App Event Management | United States”
- SnowflakeNorth America, Latin America, Europe, Middle East, Asia-Pacific
Database
“Snowflake | Database | North America, South America, Europe, Middle East, Asia Pacific”
- Amazon Web ServicesUnited States
Cloud hosting and infrastructure provider
“Amazon Web Services Inc. | Cloud hosting and infrastructure provider | United States”
- DatadogUnited States
Observability and Alerting
“Datadog | Observability and Alerting | United States”
- Google Cloud PlatformUnited States
Cloud Service Provider
“Google Cloud | Cloud Service Provider | United States”
- LogRocketUnited States
Front-end monitoring and session replay
“LogRocket | Front-end monitoring and session replay | United States”
- OktaUnited States
User Authentication and Authorization is via OptiID. Customer can optionally bring in their own SSO.
“Okta | User Authentication and Authorization is via OptiID. Customer can optionally bring in their own SSO. | United States”
- SegmentUnited States
Customer Data Platform
“Segment | Customer Data Platform | United States”
- SnowflakeUnited States
Database
“Snowflake | Database | United States”
- CloudflareNorth America, Europe, Middle East, Asia-Pacific
Content Delivery Network
“CloudFlare Inc.* | Content Delivery Network | North America, Europe, Middle East, Asia Pacific (Mapped to Customer's data centre)”
- DatadogUnited States
Observability and Alerting
“Datadog | Observability and Alerting | United States”
- Deutsche TelekomEurope
SMS delivery and RCS messaging
“Deutsche Telekom | SMS delivery and RCS messaging | Europe”
- Google Cloud PlatformEurope
Cloud Service Provider
“Google Cloud | Cloud Service Provider | Europe”
- LINK MobilityEurope
SMS Delivery
“Link Mobility | SMS Delivery | Europe”
- OktaUnited States
User Authentication and Authorization is via OptiID. Customer can optionally bring in their own SSO.
“Okta | User Authentication and Authorization is via OptiID. Customer can optionally bring in their own SSO. | United States”
- SinchEurope
SMS Delivery
“Sinch Germany GmbH | SMS Delivery | Europe”
- VonageEurope
WhatsApp
“Vonage B.V. | WhatsApp | Europe”
- CloudflareNorth America, Europe, Middle East, Asia-Pacific
Content Delivery Network
“CloudFlare Inc. | Content Delivery Network | North America, Europe, Middle East, Asia Pacific (Mapped to Customer's data centre)”
- DatadogUnited States
Observability and Alerting
“Datadog | Observability and Alerting | United States”
- Google AnalyticsUnited States
Google Analytics use is optional and may be enabled. If disabled the Optimizely customer will need to supply their own s
“Google Analytics (Optional Sub-processor) | Google Analytics use is optional and may be enabled. If disabled the Optimizely customer will need to supply their own solution or certain functionality may”
- Microsoft AzureNorth America, Europe, Middle East, Asia-Pacific
Cloud Service Provider
“Microsoft Inc. Azure | Cloud Service Provider | North America, Europe, Middle East, Asia Pacific (Selection by Customer)”
- OktaUnited States
User Authentication and Authorization is via OptiID. Customer can optionally bring in their own SSO.
“Okta | User Authentication and Authorization is via OptiID. Customer can optionally bring in their own SSO. | United States”
- SendGridUnited States
Cloud-based Email Services
“Twilio Send Grid (Optional Sub-processor) | Cloud-based Email Services | United States (Can be disabled by Customer)”
- DatadogUnited States
Observability and Alerting
“Datadog | Observability and Alerting | United States”
- Microsoft AzureNorth America, Europe, Middle East, Asia-Pacific
Cloud Service Provider
“Microsoft Inc. Azure | Cloud Service Provider | North America, Europe, Middle East, Asia Pacific (Selection by Customer)”
- MongoDBUnited States
Database
“Mongo DB Atlas | Database | United States”
- Amazon Web ServicesNorth America, Europe, Asia-Pacific
Cloud hosting and infrastructure provider
“Amazon Web Services Inc. | Cloud hosting and infrastructure provider | North America, Europe, Asia Pacific (Selection by Customer)”
- CloudflareNorth America, Europe, Middle East, Asia-Pacific
Content Delivery Network
“CloudFlare Inc. | Content Delivery Network | North America, Europe, Middle East, Asia Pacific (Mapped to Customer's data centre)”
- DatadogUnited States
Observability and Alerting
“Datadog | Observability and Alerting | United States”
- Google AnalyticsUnited States
Google Analytics use is optional and may be enabled. If disabled the Optimizely customer will need to supply their own s
“Google Analytics (Optional Sub-processor) | Google Analytics use is optional and may be enabled. If disabled the Optimizely customer will need to supply their own solution or certain functionality may”
- Google Cloud PlatformUnited States
Cloud Service Provider. Can be replaced with a third party service
“Google Cloud (Optional Sub-processor) | Cloud Service Provider. Can be replaced with a third party service | United States”
- LookerNorth America, Europe, Middle East, Asia-Pacific
Data modelling and visualization platform (a Google company)
“Looker a Google company (Optional Sub-processor) | Data modelling and visualization platform (a Google company) | North America, Europe, Middle East, Asia Pacific”
- MailgunUnited States
Cloud-based Email Services
“Mailgun | Cloud-based Email Services | United States (Can be disabled by Customer)”
- Microsoft AzureNorth America, Europe, Asia-Pacific
Cloud Service Provider
“Microsoft Inc. Azure | Cloud Service Provider | North America, Europe, Asia Pacific (Selection by Customer)”
- OktaUnited States
User Authentication and Authorization is via OptiID. Customer can optionally bring in their own SSO.
“Okta | User Authentication and Authorization is via OptiID. Customer can optionally bring in their own SSO. | United States”
- Amazon Web ServicesNorth America, Europe
Cloud hosting and infrastructure provider
“Amazon Web Services Inc. | Cloud hosting and infrastructure provider | North America, Europe (Selection by Customer)”
- BugSnagNorth America, Europe
Tracking for bug resolution
“Bugsnag | Tracking for bug resolution | North America, Europe”
- CloudflareNorth America, Europe, Middle East, Asia-Pacific
Content Delivery Network
“CloudFlare Inc. | Content Delivery Network | North America, Europe, Middle East, Asia Pacific (Mapped to Customer's data centre)”
- DatadogUnited States
Observability and Alerting
“Datadog | Observability and Alerting | United States”