Nuance
Nuance sells Dragon speech recognition, clinical documentation and conversational AI products to healthcare and enterprise customers; a Microsoft company.
nuance.com ↗ · Nuance Communications, Inc.
Subprocessors (31)
List updated Mar 10, 2025 · Checked Oct 25, 2026 · source disclosure ↗
| vendor | purpose | evidence |
|---|---|---|
| Microsoft Corporation and affiliates affiliate United States, India, Germany, United Kingdom, France | Azure hosting, support ticket management, troubleshooting and professional services | “Microsoft Corporation and affiliates” |
| | CRM and support ticketing system for distributors and the company | “Salesforce.com, Inc.” |
| Qualtrics United States | Customer satisfaction surveys | “Qualtrics” |
| Seertech Solutions United States | In-product educational solution | “Seertech Solutions” |
| SendGrid United States | Transactional emails for DAX Mobile application user registration | “SendGrid” |
| Pendo United States | In-application guidance for DAX Copilot | “Pendo” |
| | Conversation summarization and annotation services for DAX Research | “IMerit, Inc.” |
| Conversation summarization and annotation services | “Centific” | |
| Sykes Enterprises United States | End-user technical support and ticketing | “Sykes Enterprises” |
| | End-user license management services | “Extensiv Limited” |
| Oracle RightNow United States | Support ticket management and CRM | “RightNow CRM” |
| Twilio United States | Customer communications for updates and notifications | “Twilio” |
| TietoEvry Sweden | Hosting of data in the Swedish cloud | “TietoEvry (Nordic Cloud only)” |
| Voicepoint Switzerland | Hosting of data in the Swiss cloud | “Voicepoint (Swiss Cloud only)” |
| Auth0 United States | User login authentication | “Auth0” |
| | Management of log files from Azure platform products | “Sumo Logic, Inc.” |
| | Outage and maintenance notifications | “Everbridge, Inc.” |
| | HL7 message transmission and order generation support | “UltraRAD Corporation” |
| Business Intelligent Application Solutions United States | Database administration and maintenance | “Business Intelligent Application Solutions” |
| Mach7 Technologies United States | Medical image viewer software (eUnity) support | “Mach7 Technologies” |
| Primordial Design Primordial Design, Inc. | Software engineering and systems maintenance | “Primordial Design, Inc.” |
| HCLTech HCL Technologies Limited and affiliates | Remote professional services, software maintenance and support | “HCL Technologies Limited and affiliates” |
| | Surgical report facsimile service | “Upland Software (Interfax)” |
| Rollbar United States | Error reporting | “Rollbar” |
| | Software engineering, maintenance and remote services support | “Infosys Limited” |
| | Software engineering, maintenance and remote services support | “Tata Consultancy Services LTD” |
| Transcription services provider | “Lingual Consultancy Services (LC)” | |
| | Transcription services provider | “Bertle International SA” |
| | Messaging for Virtual Assistant and Live Chat | “Zendesk, Inc.” |
| | Call analytics and reporting | “CallMiner, Inc.” |
| | Skip tracing services for US customers | “TransUnion LLC” |
- Microsoft Corporation and affiliates affiliateUnited States, India, Germany, United Kingdom, France
Azure hosting, support ticket management, troubleshooting and professional services
“Microsoft Corporation and affiliates”
- SalesforceUnited States
CRM and support ticketing system for distributors and the company
“Salesforce.com, Inc.”
- QualtricsUnited States
Customer satisfaction surveys
“Qualtrics”
- Seertech SolutionsUnited States
In-product educational solution
“Seertech Solutions”
- SendGridUnited States
Transactional emails for DAX Mobile application user registration
“SendGrid”
- PendoUnited States
In-application guidance for DAX Copilot
“Pendo”
- iMeritUnited States, India
Conversation summarization and annotation services for DAX Research
“IMerit, Inc.”
-
Conversation summarization and annotation services
“Centific”
- Sykes EnterprisesUnited States
End-user technical support and ticketing
“Sykes Enterprises”
- ExtensivUnited States
End-user license management services
“Extensiv Limited”
- Oracle RightNowUnited States
Support ticket management and CRM
“RightNow CRM”
- TwilioUnited States
Customer communications for updates and notifications
“Twilio”
- TietoEvrySweden
Hosting of data in the Swedish cloud
“TietoEvry (Nordic Cloud only)”
- VoicepointSwitzerland
Hosting of data in the Swiss cloud
“Voicepoint (Swiss Cloud only)”
- Auth0United States
User login authentication
“Auth0”
- Sumo LogicUnited States
Management of log files from Azure platform products
“Sumo Logic, Inc.”
- EverbridgeUnited States
Outage and maintenance notifications
“Everbridge, Inc.”
- UltraRADUnited States
HL7 message transmission and order generation support
“UltraRAD Corporation”
- Business Intelligent Application SolutionsUnited States
Database administration and maintenance
“Business Intelligent Application Solutions”
- Mach7 TechnologiesUnited States
Medical image viewer software (eUnity) support
“Mach7 Technologies”
-
Software engineering and systems maintenance
“Primordial Design, Inc.”
-
Remote professional services, software maintenance and support
“HCL Technologies Limited and affiliates”
- Upland SoftwareUnited States
Surgical report facsimile service
“Upland Software (Interfax)”
- RollbarUnited States
Error reporting
“Rollbar”
- InfosysUnited States, United Kingdom, India
Software engineering, maintenance and remote services support
“Infosys Limited”
- Tata Consultancy ServicesUnited States, United Kingdom, India
Software engineering, maintenance and remote services support
“Tata Consultancy Services LTD”
-
Transcription services provider
“Lingual Consultancy Services (LC)”
- Bertle InternationalUruguay
Transcription services provider
“Bertle International SA”
- ZendeskUnited States
Messaging for Virtual Assistant and Live Chat
“Zendesk, Inc.”
- CallMinerUnited States
Call analytics and reporting
“CallMiner, Inc.”
- TransUnionUnited States
Skip tracing services for US customers
“TransUnion LLC”