Natterbox
Natterbox sells cloud telephony and call recording software that integrates with Salesforce, for businesses.
natterbox.com ↗ · Natterbox Ltd
Subprocessors (33)
List updated Oct 21, 2026 · Checked Oct 25, 2026 · source disclosure ↗
| vendor | purpose | evidence |
|---|---|---|
| Twilio United States | SMS and Inbound Voice Services Customer's Client's Personal Information | “Twilio | 375 Beale Street, Suite 300, San Francisco, 94105 United Sta | US” |
| Amazon Web Services Amazon Web Services EMEA SARL European Union, United Kingdom, United States, Australia, Global | Cloud based services for telecoms routing and recording storage Customer's Client's Personal Information | “Amazon Web Services EMEA SARL | 38 Avenue John F. Kennedy, Luxembourg, L-1855 | EU, UK, US, AUS, Global” |
| | Call transcription services Customer's Client's Personal Information | “Deepgram, Inc. | 180 Capp Street, San Francisco, California 94110 United Stat | US” |
| | Call transcription services Customer's Client's Personal Information | “LivePerson, Inc. (Voicebase) | 535 Mission St, San Francisco, California 94102 United State | UK, US” |
| | Database search system Customer's Client's Personal Information | “Elasticsearch AS | Postboks 539, 1373, Asker, Norway | EU” |
| Assist Software European Union | Outsourced development and platform administration services Customer's Client's Personal Information | “Assist Software | Strada Tipografiei 1, Suceava 720043, Romania | EU” |
| | Partner for PCI DSS compliant card payment processing Customer's Client's Personal Information | “PCI PAL (UK) Limited | Unit 7, Gamma Terrace, Masterlord Estate, Ipswich, IP3 9FF U | UK, EU, US, Global” |
| ScreenMeet United States | Partner for Remote Assist Product Customer's Client's Personal Information | “ScreenMeet | 582 Market Street, Suite 1007, San Francisco, CA 94104 | US” |
| Automat-it United Kingdom, European Union, Ukraine | Outsourced platform administration services Customer's Client's Personal Information | “Automat-IT | Automat-it UK LTD UNITED KINGDOM 37 Broadhurst Gardens Londo | UK, EU, Ukraine” |
| ElevenLabs United States | Text-to-voice services for Natterbox Conversational AI Products Customer's Client's Personal Information | “Elevenlabs | Eleven Labs Inc., 169 Madison Ave #2484, New York, NY 10016 | US” |
| Krisp United States | Speech enhancement libraries for Natterbox Conversational AI Products Customer's Client's Personal Information | “KRISP | 2150 Shattuck Ave Suite 1300 Berkeley, California 94704 Unit | US” |
| | Number provider and call termination Customer's Staff Personal Information | “Bandwidth, Inc. | 900 Main Campus Drive, Suite 500, Raleigh, North Carolina 27 | US” |
| BICS United Kingdom, European Union, United States, Global | Number provider and call termination Customer's Staff Personal Information | “BICS | Boulevard du Roi Albert II 27, Bruxelles, B-1030 Belgium | UK, EU, US, Global” |
| BT Wholesale United Kingdom, European Union, Global | Number provider and call termination Customer's Staff Personal Information | “BT Wholesale | 14 Blaxhall Court, Haverhill, Suffolk, United Kingdom, CB9 8 | UK, EU, Global” |
| | Number provider and call termination Customer's Staff Personal Information | “Colt Technology Services Ltd | Colt House, 20 Great Eastern Street, London, EC2A 3NT United | UK, EU, US, Global” |
| | Number provider and call termination Customer's Staff Personal Information | “Commschoice Pty | Level 6, 56 Clarence Street, Sydney, New South Wales 2000 Au | AUS” |
| Magrathea Telecommunications Magrathea Telecommunications Ltd United Kingdom, European Union, United States, Global | Number provider and call termination Customer's Staff Personal Information | “Magrathea Telecommunications Ltd | Unit 5, Commerce Park, Theale, RG7 4AB United Kingdom | UK, EU, US, Global” |
| | SMS and Inbound Voice Services Customer's Staff Personal Information | “Twillio | 375 Beale Street, Suite 300, San Francisco, 94105 United Sta | US” |
| | Telecom number provider and carrier Customer's Staff Personal Information | “Voxbone SA | Avenue Louise 489, Bruxelles, B-1050 Belgium | UK, EU, US, Global” |
| Amazon Web Services Amazon Web Services EMEA SARL United Kingdom, European Union, United States, Global | Cloud-based services for telecoms routing and recording storage Customer's Staff Personal Information | “Amazon Web Services EMEA SARL | 38 Avenue John F. Kennedy, Luxembourg, L-1855 Luxembourg | UK, EU, US, Global” |
| OwnBackup United Kingdom, European Union, United States, Global | Data backup system for Salesforce Customer's Staff Personal Information | “OwnBackup | 940 Sylvan Ave, Englewood Cliffs, New Jersey 07632 United St | UK, EU, US, Global” |
| | Internal CRM and business information management tools Customer's Staff Personal Information | “Salesforce UK Limited | Floor 26 Salesforce Tower, 110 Bishopsgate, London, EC2N 4AY | UK, EU” |
| | Call transcription services Customer's Staff Personal Information | “Deepgram Inc | 180 Capp Street, San Francisco, California 94110 United Stat | US” |
| | Google Workspace for email, document storage and calls/messaging. Customer's Staff Personal Information | “Google Ltd | 1600 Amphitheatre Parkway, Mountain View, California 94043 U | EU, US” |
| | Call transcription services Customer's Staff Personal Information | “LivePerson, Inc. (Voicebase) | 535 Mission St, San Francisco, California 94102 United State | UK, US” |
| | Database search system Customer's Staff Personal Information | “Elasticsearch AS | Postboks 539, 1373, Asker, Norway | EU” |
| Assist Software European Union | Outsourced development and platform administration services Customer's Staff Personal Information | “Assist Software | Strada Tipografiei 1, Suceava 720043, Romania | EU” |
| | Salesforce single sign-on functionality for Freedom Mobile and Freedom Web Customer's Staff Personal Information | “Okta, Inc (Auth0, Inc) | 10900 NE 8th St, Bellevue, Washington 98004 United States | EU, US, Global” |
| Textmarketer United Kingdom | SMS messaging services Customer's Staff Personal Information | “Textmarketer | 20 Wallaton Street, Nottingham, NG1 5FW United Kingdom | UK” |
| ScreenMeet United States | Partner for Remote Assist Product Customer's Staff Personal Information | “ScreenMeet | 582 Market Street, Suite 1007, San Francisco, CA 94104 | US” |
| | Documentation, ticketing and support tools Customer's Staff Personal Information | “Atlassian, Inc. | 341 George St, Sydney, New South Wales 2000 Australia / 350 | US” |
| | Salesforce-based electronic document and contract signing platform Customer's Staff Personal Information | “Conga, Inc. | 390 Interlocken Crescent Suite 500, Broomfield, Colorado 800 | UK, US, Global” |
| Curious Cognition United Kingdom | Outsourced marketing services Customer's Staff Personal Information | “Curious Cognition | 3 Abelard Place,, London, W5 4BZ United Kingdom | UK” |
| Leadfeeder European Union, United States | Lead gereration and management tools Customer's Staff Personal Information | “Leadfeeder | 3 Warren Street, Suite 2, New York, 12801 United States | EU, US” |
| Livestorm European Union, United Kingdom | Webinar provider Customer's Staff Personal Information | “Livestorm | 60, rue François 1er 75008 Paris France | EU, UK” |
| | SodaPDF Electronic document signing system Customer's Staff Personal Information | “LULU Software | 7075 Robert-Joncas Place, Suite 142 Saint-Laurent, QC, H4M 2 | US, Global” |
| | Lead gereration and management tools Customer's Staff Personal Information | “Qualified.com, Inc. | 450 Mission Street, Suite 204, San Francisco, California 941 | UK” |
| Reachdesk United Kingdom, European Union, United States | Rewards and e-gifting platform Customer's Staff Personal Information | “Reachdesk | 162 Legacy Tower, 88 Great Eastern Road, London, E15 1DJ Uni | UK, EU, US” |
| | Internal messaging and communication platform Customer's Staff Personal Information | “Slack Technologies Ltd | One Park Place. 4Th Floor, Hatch Street, Dublin 2, Ireland | EU, US” |
| Automat-it United Kingdom, European Union, Ukraine | Outsourced platform administration services Customer's Staff Personal Information | “Automat-IT | Automat-it UK LTD UNITED KINGDOM 37 Broadhurst Gardens Londo | UK, EU, Ukraine” |
| ElevenLabs United States | Text-to-voice services for Natterbox Conversational AI Products Customer's Staff Personal Information | “Elevenlabs | Eleven Labs Inc., 169 Madison Ave #2484, New York, NY 10016 | US” |
| Krisp United States | Speech enhancement libraries for Natterbox Conversational AI Products Customer's Staff Personal Information | “KRISP | 2150 Shattuck Ave Suite 1300 Berkeley, California 94704 Unit | US” |
| Stripe United Kingdom | Payment gateway for specific products Customer's Staff Personal Information | “STRIPE | 201 Bishopsgate, London, EC2M 3AB, UK | UK” |
- TwilioUnited States
SMS and Inbound Voice Services
“Twilio | 375 Beale Street, Suite 300, San Francisco, 94105 United Sta | US”
- Amazon Web ServicesEuropean Union, United Kingdom, United States, Australia, Global
Cloud based services for telecoms routing and recording storage
“Amazon Web Services EMEA SARL | 38 Avenue John F. Kennedy, Luxembourg, L-1855 | EU, UK, US, AUS, Global”
- DeepgramUnited States
Call transcription services
“Deepgram, Inc. | 180 Capp Street, San Francisco, California 94110 United Stat | US”
- VoiceBaseUnited Kingdom, United States
Call transcription services
“LivePerson, Inc. (Voicebase) | 535 Mission St, San Francisco, California 94102 United State | UK, US”
- ElasticEuropean Union
Database search system
“Elasticsearch AS | Postboks 539, 1373, Asker, Norway | EU”
- Assist SoftwareEuropean Union
Outsourced development and platform administration services
“Assist Software | Strada Tipografiei 1, Suceava 720043, Romania | EU”
- PCIPALUnited Kingdom, European Union, United States, Global
Partner for PCI DSS compliant card payment processing
“PCI PAL (UK) Limited | Unit 7, Gamma Terrace, Masterlord Estate, Ipswich, IP3 9FF U | UK, EU, US, Global”
- ScreenMeetUnited States
Partner for Remote Assist Product
“ScreenMeet | 582 Market Street, Suite 1007, San Francisco, CA 94104 | US”
- Automat-itUnited Kingdom, European Union, Ukraine
Outsourced platform administration services
“Automat-IT | Automat-it UK LTD UNITED KINGDOM 37 Broadhurst Gardens Londo | UK, EU, Ukraine”
- ElevenLabsUnited States
Text-to-voice services for Natterbox Conversational AI Products
“Elevenlabs | Eleven Labs Inc., 169 Madison Ave #2484, New York, NY 10016 | US”
- KrispUnited States
Speech enhancement libraries for Natterbox Conversational AI Products
“KRISP | 2150 Shattuck Ave Suite 1300 Berkeley, California 94704 Unit | US”
- BandwidthUnited States
Number provider and call termination
“Bandwidth, Inc. | 900 Main Campus Drive, Suite 500, Raleigh, North Carolina 27 | US”
- BICSUnited Kingdom, European Union, United States, Global
Number provider and call termination
“BICS | Boulevard du Roi Albert II 27, Bruxelles, B-1030 Belgium | UK, EU, US, Global”
- BT WholesaleUnited Kingdom, European Union, Global
Number provider and call termination
“BT Wholesale | 14 Blaxhall Court, Haverhill, Suffolk, United Kingdom, CB9 8 | UK, EU, Global”
- ColtUnited Kingdom, European Union, United States, Global
Number provider and call termination
“Colt Technology Services Ltd | Colt House, 20 Great Eastern Street, London, EC2A 3NT United | UK, EU, US, Global”
- CommschoiceAustralia
Number provider and call termination
“Commschoice Pty | Level 6, 56 Clarence Street, Sydney, New South Wales 2000 Au | AUS”
- Magrathea TelecommunicationsUnited Kingdom, European Union, United States, Global
Number provider and call termination
“Magrathea Telecommunications Ltd | Unit 5, Commerce Park, Theale, RG7 4AB United Kingdom | UK, EU, US, Global”
- TwilioUnited States
SMS and Inbound Voice Services
“Twillio | 375 Beale Street, Suite 300, San Francisco, 94105 United Sta | US”
- VoxboneUnited Kingdom, European Union, United States, Global
Telecom number provider and carrier
“Voxbone SA | Avenue Louise 489, Bruxelles, B-1050 Belgium | UK, EU, US, Global”
- Amazon Web ServicesUnited Kingdom, European Union, United States, Global
Cloud-based services for telecoms routing and recording storage
“Amazon Web Services EMEA SARL | 38 Avenue John F. Kennedy, Luxembourg, L-1855 Luxembourg | UK, EU, US, Global”
- OwnBackupUnited Kingdom, European Union, United States, Global
Data backup system for Salesforce
“OwnBackup | 940 Sylvan Ave, Englewood Cliffs, New Jersey 07632 United St | UK, EU, US, Global”
- SalesforceUnited Kingdom, European Union
Internal CRM and business information management tools
“Salesforce UK Limited | Floor 26 Salesforce Tower, 110 Bishopsgate, London, EC2N 4AY | UK, EU”
- DeepgramUnited States
Call transcription services
“Deepgram Inc | 180 Capp Street, San Francisco, California 94110 United Stat | US”
- GoogleEuropean Union, United States
Google Workspace for email, document storage and calls/messaging.
“Google Ltd | 1600 Amphitheatre Parkway, Mountain View, California 94043 U | EU, US”
- VoiceBaseUnited Kingdom, United States
Call transcription services
“LivePerson, Inc. (Voicebase) | 535 Mission St, San Francisco, California 94102 United State | UK, US”
- ElasticEuropean Union
Database search system
“Elasticsearch AS | Postboks 539, 1373, Asker, Norway | EU”
- Assist SoftwareEuropean Union
Outsourced development and platform administration services
“Assist Software | Strada Tipografiei 1, Suceava 720043, Romania | EU”
- OktaEuropean Union, United States, Global
Salesforce single sign-on functionality for Freedom Mobile and Freedom Web
“Okta, Inc (Auth0, Inc) | 10900 NE 8th St, Bellevue, Washington 98004 United States | EU, US, Global”
- TextmarketerUnited Kingdom
SMS messaging services
“Textmarketer | 20 Wallaton Street, Nottingham, NG1 5FW United Kingdom | UK”
- ScreenMeetUnited States
Partner for Remote Assist Product
“ScreenMeet | 582 Market Street, Suite 1007, San Francisco, CA 94104 | US”
- AtlassianUnited States
Documentation, ticketing and support tools
“Atlassian, Inc. | 341 George St, Sydney, New South Wales 2000 Australia / 350 | US”
- CongaUnited Kingdom, United States, Global
Salesforce-based electronic document and contract signing platform
“Conga, Inc. | 390 Interlocken Crescent Suite 500, Broomfield, Colorado 800 | UK, US, Global”
- Curious CognitionUnited Kingdom
Outsourced marketing services
“Curious Cognition | 3 Abelard Place,, London, W5 4BZ United Kingdom | UK”
- LeadfeederEuropean Union, United States
Lead gereration and management tools
“Leadfeeder | 3 Warren Street, Suite 2, New York, 12801 United States | EU, US”
- LivestormEuropean Union, United Kingdom
Webinar provider
“Livestorm | 60, rue François 1er 75008 Paris France | EU, UK”
- Soda PDFUnited States, Global
SodaPDF Electronic document signing system
“LULU Software | 7075 Robert-Joncas Place, Suite 142 Saint-Laurent, QC, H4M 2 | US, Global”
- QualifiedUnited Kingdom
Lead gereration and management tools
“Qualified.com, Inc. | 450 Mission Street, Suite 204, San Francisco, California 941 | UK”
- ReachdeskUnited Kingdom, European Union, United States
Rewards and e-gifting platform
“Reachdesk | 162 Legacy Tower, 88 Great Eastern Road, London, E15 1DJ Uni | UK, EU, US”
- SlackEuropean Union, United States
Internal messaging and communication platform
“Slack Technologies Ltd | One Park Place. 4Th Floor, Hatch Street, Dublin 2, Ireland | EU, US”
- Automat-itUnited Kingdom, European Union, Ukraine
Outsourced platform administration services
“Automat-IT | Automat-it UK LTD UNITED KINGDOM 37 Broadhurst Gardens Londo | UK, EU, Ukraine”
- ElevenLabsUnited States
Text-to-voice services for Natterbox Conversational AI Products
“Elevenlabs | Eleven Labs Inc., 169 Madison Ave #2484, New York, NY 10016 | US”
- KrispUnited States
Speech enhancement libraries for Natterbox Conversational AI Products
“KRISP | 2150 Shattuck Ave Suite 1300 Berkeley, California 94704 Unit | US”
- StripeUnited Kingdom
Payment gateway for specific products
“STRIPE | 201 Bishopsgate, London, EC2M 3AB, UK | UK”