National Rail
National Rail provides UK rail journey planning, live train information, and ticket and railcard services through its website and app.
Subprocessors (7)
List updated Oct 20, 2025 · Checked Oct 25, 2026 · source disclosure ↗
| vendor | purpose | evidence |
|---|---|---|
| Website hosting | “Amazon Web Services | Website hosting” | |
| SMS, email, and WhatsApp alerting | “Infobip | SMS, email, and WhatsApp alerting” | |
| Support our website hosting and mobile apps | “Valtech | Support our website hosting and mobile apps” | |
| Automated phone service | “Eckoh | Automated phone service” | |
| Marketing emails | “Salesforce | Marketing emails” | |
| Customer support via contact centre and social media | “Teleperformance | Customer support via National Rail Enquiries contact centre and social media” | |
| Hitachi Rail Hitachi Rail Ground Transportation Systems Limited | Digital services provider | “Hitachi Rail Ground Transportation Systems Limited | Digital services provider” |
-
Website hosting
“Amazon Web Services | Website hosting”
-
SMS, email, and WhatsApp alerting
“Infobip | SMS, email, and WhatsApp alerting”
-
Support our website hosting and mobile apps
“Valtech | Support our website hosting and mobile apps”
-
Automated phone service
“Eckoh | Automated phone service”
-
Marketing emails
“Salesforce | Marketing emails”
-
Customer support via contact centre and social media
“Teleperformance | Customer support via National Rail Enquiries contact centre and social media”
-
Digital services provider
“Hitachi Rail Ground Transportation Systems Limited | Digital services provider”