M

MongoDB, Inc.

Provides an AI-ready data platform for operational and vector databases, supporting AI-native applications.

vendor	purpose	evidence
A Amazon Web Services United States	Cloud Provider	“Amazon Web Services, Inc. Cloud Provider MongoDB Atlas runs on top of AWS, GCP, and Microsoft Azure. These cloud providers host the personal data you store in the Cloud Services.” source
B Box Redwood City, CA	File Sharing	“Box, Inc. File Sharing for Remote Consulting Services If you choose to share files with us during the delivery of remote Consulting Services, Box receives basic contact info as well as any personal data included in those files.” source
C Coveo Software Corp. Quebec City, Canada	Support Search	“Coveo Software Corp. Support Search Functionality Coveo is a federated search engine that allows you to search for basic support info as well as your historical and active support tickets. If you engage in support within the Salesforce portal, those support tickets would be integrated into Coveo.” source
F Fastly San Francisco, CA	Content Delivery	“Fastly, Inc. Content Delivery Network for Support If you engage in support within the Salesforce portal, information transmitted to and from MongoDB will be transmitted through Fastly’s servers.” source
G Google LLC United States	Cloud Provider	“Google LLC Cloud Provider " "” source
I Intercom San Francisco, CA	Chat Support	“Intercom R&D Unlimited Co. Chat Support If you initiate a chat in the Atlas UI chatbot, Intercom receives basic info related to your case (e.g., name, email, phone number, company, country, Atlas ID).” source
M Microsoft Azure OpenAI Service United States	AI Model Processing	“Microsoft Corp (Azure OpenAI) AI models for certain optional generative AI features included in the Cloud Services” source
M Microsoft Corporation United States	Cloud Provider	“Microsoft Corp Cloud Provider " "” source
M MongoDB Australia Pty Ltd. Australia	Affiliate Subprocessor	“MongoDB Australia Pty Ltd. Australia” source
M MongoDB Canada, Inc. Canada	Affiliate Subprocessor	“MongoDB Canada, Inc. Canada” source
M MongoDB Deutsche GmbH Germany	Affiliate Subprocessor	“MongoDB Deutsche GmbH Germany” source
M MongoDB España, S.L. Spain, Portugal	Affiliate Subprocessor	“MongoDB España, S.L. Spain and Portugal” source
M MongoDB France SARL France	Affiliate Subprocessor	“MongoDB France SARL France” source
M MongoDB Israel Inc. Israel	Affiliate Subprocessor	“MongoDB Israel Inc. Israel” source
M MongoDB Italy S.R.L Italy	Affiliate Subprocessor	“MongoDB Italy S.R.L Italy” source
M MongoDB Limited Ireland	Affiliate Subprocessor	“MongoDB Ltd. Ireland” source
M MongoDB Poland Poland	Affiliate Subprocessor	“MongoDB Poland Poland” source
M MongoDB Serviços de Software No Brasil Ltda Brazil	Affiliate Subprocessor	“MongoDB Serviços de Software No Brasil Ltda Brazil” source
M MongoDB Singapore Pte. Ltd. Singapore	Affiliate Subprocessor	“MongoDB Singapore Pte. Ltd. Singapore” source
M MongoDB Software India Private Limited India	Affiliate Subprocessor	“MongoDB Software India Private Limited India” source
M MongoDB UK Limited United Kingdom	Affiliate Subprocessor	“MongoDB UK Limited United Kingdom” source
O Okta San Francisco, CA	Authentication Services	“Okta, Inc. Authentication Services Okta receives and stores basic information in the course of authenticating you into the service via federated single sign in (e.g, first and last name, business contact info, email).” source
S Salesforce San Francisco, CA	Support Portal	“Salesforce.com, Inc. Support Portal If you engage in support within the Salesforce portal, Salesforce receives basic info related to your case and subscription (e.g., name, email, phone number, company, country, Atlas ID).” source
S Stripe San Francisco, CA	Payment Processor	“Stripe Inc. Payment Processor Stripe receives billing information, such as your name, credit card details, and address, if you pay for MongoDB services by credit card.” source
T TalkDesk San Francisco, CA	Voice Support	“Talkdesk, Inc. Voice Support If you engage in telephone support, Talkdesk receives basic contact info (e.g., name, phone number).” source
T Twilio San Francisco, CA	2FA and SMS Alerts	“Twilio, Inc. 2FA and SMS Alerts If you turn on two-factor authentication or SMS alerts, Twilio receives basic info to provide you authentication codes and text alerts (e.g., phone number).” source

• A

  Amazon Web Services

  United States

  Cloud Provider

  “Amazon Web Services, Inc. Cloud Provider MongoDB Atlas runs on top of AWS, GCP, and Microsoft Azure. These cloud providers host the personal data you store in the Cloud Services.” source

• B

  Box

  Redwood City, CA

  File Sharing

  “Box, Inc. File Sharing for Remote Consulting Services If you choose to share files with us during the delivery of remote Consulting Services, Box receives basic contact info as well as any personal data included in those files.” source

• C

  Coveo Software Corp.

  Quebec City, Canada

  Support Search

  “Coveo Software Corp. Support Search Functionality Coveo is a federated search engine that allows you to search for basic support info as well as your historical and active support tickets. If you engage in support within the Salesforce portal, those support tickets would be integrated into Coveo.” source

• F

  Fastly

  San Francisco, CA

  Content Delivery

  “Fastly, Inc. Content Delivery Network for Support If you engage in support within the Salesforce portal, information transmitted to and from MongoDB will be transmitted through Fastly’s servers.” source

• G

  Google LLC

  United States

  Cloud Provider

  “Google LLC Cloud Provider " "” source

• I

  Intercom

  San Francisco, CA

  Chat Support

  “Intercom R&D Unlimited Co. Chat Support If you initiate a chat in the Atlas UI chatbot, Intercom receives basic info related to your case (e.g., name, email, phone number, company, country, Atlas ID).” source

• M

  Microsoft Azure OpenAI Service

  United States

  AI Model Processing

  “Microsoft Corp (Azure OpenAI) AI models for certain optional generative AI features included in the Cloud Services” source

• M

  Microsoft Corporation

  United States

  Cloud Provider

  “Microsoft Corp Cloud Provider " "” source

• M

  MongoDB Australia Pty Ltd.

  Australia

  Affiliate Subprocessor

  “MongoDB Australia Pty Ltd. Australia” source

• M

  MongoDB Canada, Inc.

  Canada

  Affiliate Subprocessor

  “MongoDB Canada, Inc. Canada” source

• M

  MongoDB Deutsche GmbH

  Germany

  Affiliate Subprocessor

  “MongoDB Deutsche GmbH Germany” source

• M

  MongoDB España, S.L.

  Spain, Portugal

  Affiliate Subprocessor

  “MongoDB España, S.L. Spain and Portugal” source

• M

  MongoDB France SARL

  France

  Affiliate Subprocessor

  “MongoDB France SARL France” source

• M

  MongoDB Israel Inc.

  Israel

  Affiliate Subprocessor

  “MongoDB Israel Inc. Israel” source

• M

  MongoDB Italy S.R.L

  Italy

  Affiliate Subprocessor

  “MongoDB Italy S.R.L Italy” source

• M

  MongoDB Limited

  Ireland

  Affiliate Subprocessor

  “MongoDB Ltd. Ireland” source

• M

  MongoDB Poland

  Poland

  Affiliate Subprocessor

  “MongoDB Poland Poland” source

• M

  MongoDB Serviços de Software No Brasil Ltda

  Brazil

  Affiliate Subprocessor

  “MongoDB Serviços de Software No Brasil Ltda Brazil” source

• M

  MongoDB Singapore Pte. Ltd.

  Singapore

  Affiliate Subprocessor

  “MongoDB Singapore Pte. Ltd. Singapore” source

• M

  MongoDB Software India Private Limited

  India

  Affiliate Subprocessor

  “MongoDB Software India Private Limited India” source

• M

  MongoDB UK Limited

  United Kingdom

  Affiliate Subprocessor

  “MongoDB UK Limited United Kingdom” source

• O

  Okta

  San Francisco, CA

  Authentication Services

  “Okta, Inc. Authentication Services Okta receives and stores basic information in the course of authenticating you into the service via federated single sign in (e.g, first and last name, business contact info, email).” source

• S

  Salesforce

  San Francisco, CA

  Support Portal

  “Salesforce.com, Inc. Support Portal If you engage in support within the Salesforce portal, Salesforce receives basic info related to your case and subscription (e.g., name, email, phone number, company, country, Atlas ID).” source

• S

  Stripe

  San Francisco, CA

  Payment Processor

  “Stripe Inc. Payment Processor Stripe receives billing information, such as your name, credit card details, and address, if you pay for MongoDB services by credit card.” source

• T

  TalkDesk

  San Francisco, CA

  Voice Support

  “Talkdesk, Inc. Voice Support If you engage in telephone support, Talkdesk receives basic contact info (e.g., name, phone number).” source

• T

  Twilio

  San Francisco, CA

  2FA and SMS Alerts

  “Twilio, Inc. 2FA and SMS Alerts If you turn on two-factor authentication or SMS alerts, Twilio receives basic info to provide you authentication codes and text alerts (e.g., phone number).” source