M

Mixpanel

Provides product analytics tools for tracking user behavior, experiments, and AI-driven insights.

vendor	purpose	evidence
A Amazon Web Services USA	Storage and backup, disaster recovery	“Amazon Web Services, Inc. Amazon Web Services provides supplemental storage and backup storage for Mixpanel's Analytics platform, as well as disaster recovery storage that support our business continuity efforts.” source
A Anthropic USA	Generalized AI services	“Anthropic, Inc. Anthropic provides generalized artificial intelligence services to Mixpanel. Anthropic processes Personal Information on behalf of Mixpanel to the extent necessary to provide these services, but such data is not used by Anthropic to train its models, and is never stored by Anthropic.” source
A Atlassian Pty Ltd USA	Bug tracking and remediation	“Atlassian Pty, Ltd. Atlassian provides products for bug tracking and remediation.” source
B Braintrust USA	AI feature support, monitoring and analysis	“Braintrust Data, Inc. Braintrust provides services that support artificial intelligence features in our Application Services. Braintrust is used for monitoring and analyzing AI interactions and system behavior, to debug and improve the quality, reliability, and safety of our responses. Braintrust processes Personal Information on behalf of Mixpanel to the extent necessary to provide these services, but it is not used to train any artificial intelligence models.” source
G Google LLC USA, Netherlands, Finland, Belgium, Germany, India	Infrastructure, storage, crash reporting, DNS	“Google, Inc. Google Cloud Platform ("GCP") provides infrastructure and storage of Customer Content, Personal Information, and hosts Mixpanel's Analytics platform. We also use GCP for crash reporting, DNS, and other infrastructure that supports the Application Services.” source
H HubSpot, Inc. USA	Customer relationship management	“HubSpot, Inc. HubSpot provides customer relationship management services.” source
M Mixpanel International, Inc. United Kingdom, Spain, Singapore, India, Israel	Access to services, additional processing	“Mixpanel International, Inc. Mixpanel International Inc. and its affiliated companies are wholly owned subsidiaries of Mixpanel, Inc., which provides access to Mixpanel's services and additional processing activities to our customers around the world.” source
O OpenAI OpCo, LLC USA	Generalized AI services	“OpenAI L.L.C. OpenAI provides generalized artificial intelligence services to Mixpanel that support artificial intelligence features in our Application Services. OpenAI processes Personal Information on behalf of Mixpanel to the extent necessary to provide these services, but it is not used to train OpenAI's models, and is never stored by OpenAI.” source
P Pylon USA	Customer account administration and support	“Pylon Labs, Inc. Pylon provides Mixpanel with customer account administration and support. Pylon receives limited access to customer names, emails, and basic customer support information about servicing customer accounts. Pylon does not process or gain access to Personal Information stored in or processed by Mixpanel as part of these services.” source
S Snowflake Location of Customer's Snowflake instance, as indicated by Customer	Storage via warehouse connectors	“Snowflake Inc. Snowflake may provide storage, where customers elect to use Mixpanel's warehouse connectors or ETL tools. (for customers using specific features in connection with their own instance of Snowflake only)” source
S Statisfy Inc. USA	Customer success management	“Statisfy, Inc. Statisfy provides customer success management software.” source
T Turbopuffer USA, EU, India	Serverless vector database for AI features	“Turbopuffer, Inc. Turbopuffer provides a serverless vector database used in connection with artificial intelligence features in our Application Services. Generally, this service will process metadata that may contain minimal Personal Information.” source
Z Zendesk USA	Customer account administration and support	“Zendesk, Inc. Zendesk provides Mixpanel with customer account administration and support. Zendesk receives limited access to customer names, emails, and basic customer support information about servicing customer accounts. Zendesk does not process or gain access to Personal Information stored in or processed by Mixpanel as part of these services.” source

• A

  Amazon Web Services

  USA

  Storage and backup, disaster recovery

  “Amazon Web Services, Inc. Amazon Web Services provides supplemental storage and backup storage for Mixpanel's Analytics platform, as well as disaster recovery storage that support our business continuity efforts.” source

• A

  Anthropic

  USA

  Generalized AI services

  “Anthropic, Inc. Anthropic provides generalized artificial intelligence services to Mixpanel. Anthropic processes Personal Information on behalf of Mixpanel to the extent necessary to provide these services, but such data is not used by Anthropic to train its models, and is never stored by Anthropic.” source

• A

  Atlassian Pty Ltd

  USA

  Bug tracking and remediation

  “Atlassian Pty, Ltd. Atlassian provides products for bug tracking and remediation.” source

• B

  Braintrust

  USA

  AI feature support, monitoring and analysis

  “Braintrust Data, Inc. Braintrust provides services that support artificial intelligence features in our Application Services. Braintrust is used for monitoring and analyzing AI interactions and system behavior, to debug and improve the quality, reliability, and safety of our responses. Braintrust processes Personal Information on behalf of Mixpanel to the extent necessary to provide these services, but it is not used to train any artificial intelligence models.” source

• G

  Google LLC

  USA, Netherlands, Finland, Belgium, Germany, India

  Infrastructure, storage, crash reporting, DNS

  “Google, Inc. Google Cloud Platform ("GCP") provides infrastructure and storage of Customer Content, Personal Information, and hosts Mixpanel's Analytics platform. We also use GCP for crash reporting, DNS, and other infrastructure that supports the Application Services.” source

• H

  HubSpot, Inc.

  USA

  Customer relationship management

  “HubSpot, Inc. HubSpot provides customer relationship management services.” source

• M

  Mixpanel International, Inc.

  United Kingdom, Spain, Singapore, India, Israel

  Access to services, additional processing

  “Mixpanel International, Inc. Mixpanel International Inc. and its affiliated companies are wholly owned subsidiaries of Mixpanel, Inc., which provides access to Mixpanel's services and additional processing activities to our customers around the world.” source

• O

  OpenAI OpCo, LLC

  USA

  Generalized AI services

  “OpenAI L.L.C. OpenAI provides generalized artificial intelligence services to Mixpanel that support artificial intelligence features in our Application Services. OpenAI processes Personal Information on behalf of Mixpanel to the extent necessary to provide these services, but it is not used to train OpenAI's models, and is never stored by OpenAI.” source

• P

  Pylon

  USA

  Customer account administration and support

  “Pylon Labs, Inc. Pylon provides Mixpanel with customer account administration and support. Pylon receives limited access to customer names, emails, and basic customer support information about servicing customer accounts. Pylon does not process or gain access to Personal Information stored in or processed by Mixpanel as part of these services.” source

• S

  Snowflake

  Location of Customer's Snowflake instance, as indicated by Customer

  Storage via warehouse connectors

  “Snowflake Inc. Snowflake may provide storage, where customers elect to use Mixpanel's warehouse connectors or ETL tools. (for customers using specific features in connection with their own instance of Snowflake only)” source

• S

  Statisfy Inc.

  USA

  Customer success management

  “Statisfy, Inc. Statisfy provides customer success management software.” source

• T

  Turbopuffer

  USA, EU, India

  Serverless vector database for AI features

  “Turbopuffer, Inc. Turbopuffer provides a serverless vector database used in connection with artificial intelligence features in our Application Services. Generally, this service will process metadata that may contain minimal Personal Information.” source

• Z

  Zendesk

  USA

  Customer account administration and support

  “Zendesk, Inc. Zendesk provides Mixpanel with customer account administration and support. Zendesk receives limited access to customer names, emails, and basic customer support information about servicing customer accounts. Zendesk does not process or gain access to Personal Information stored in or processed by Mixpanel as part of these services.” source