InnoCraft Limited

Matomo is a privacy-first web analytics platform for businesses, offering GDPR-compliant tracking with full data ownership.

matomo.org ↗

Subprocessors (29)

Processed Jul 29, 2026 · source disclosure ↗

AlwaysData S.à r.l.
Europe, France

Secure infrastructure for website servers, databases and logs

“Secure infrastructure for website servers, databases and logs” source
Amazon Web Services
Worldwide; Visitors are sent to a server closest to their region (traffic from the EU stays in the EU).

Content delivery (CDN) and protection against malicious traffic (WAF)

“Amazon Web Services EMEA SARL, Luxembourg Content delivery (CDN) and protection against malicious traffic (WAF)” source
Anthropic, PBC (Claude Team)
USA

To generate natural language summaries and insights from aggregated analytics data

“Anthropic, PBC (Claude Team) To generate natural language summaries and insights from aggregated analytics data” source
Atlassian Pty Limited and Atlassian, Inc
USA

Company work management

“Atlassian Pty Limited and Atlassian, Inc Company work management” source
Aut O'Mattic A8C Ireland Ltd.
EU/US

Akismet - anti-spam solution

“Aut O'Mattic A8C Ireland Ltd. Akismet - anti-spam solution” source
Calendly
USA

To book calls with customers, prospective customers or applicants

“Calendly LLC To book calls with customers, prospective customers or applicants” source
ChartMogul Ltd
Germany

Customer relationship management analytics

“ChartMogul Ltd Customer relationship management analytics” source
ChatGPT
USA

To generate natural language summaries and insights from aggregated analytics data

“To generate natural language summaries and insights from aggregated analytics data” source
Cognism

Data enrichment and B2B prospecting

“We work with a data broker services provider identified in Who we share your personal data with (Cognism Limited) to better understand our customers and identify organisations and professionals who may benefit from Matomo Analytics.” source
Communiteq
Germany

To enable users to create an account on Matomo forum and participate in the forum.

“Communiteq B.V. (previously Discourse Hosting) To enable users to create an account on Matomo forum and participate in the forum.” source
Descript, Inc
USA

AI-powered content creation and media editing and transcription tool

“AI-powered content creation and media editing and transcription tool” source
Dovetail
Australia and the EU

To transcribe, summarise, and process your feedback given in video interviews using AI tools

“Dovetail Research Pty Ltd To transcribe, summarise, and process your feedback given in video interviews using AI tools” source
HappyScribe Ltd
Ireland

Transcription of calls with customers and prospective customers

“Transcription of calls with customers and prospective customers” source
hCaptcha
USA

Authorisation

“Authorisation” source
Help Scout
USA

To receive and reply to your messages after you contact us

“Help Scout, PBC To receive and reply to your messages after you contact us” source
HubSpot, Inc.
EU

To send marketing materials To receive webinar signup confirmation, reminder and follow-up emails

“To send marketing materials To receive webinar signup confirmation, reminder and follow-up emails” source
Lever by Employ
USA

To receive job applications and reply to applicants

“Employ, Inc. (previously Lever) To receive job applications and reply to applicants” source
Magentrix Corporation
Canada

Partner management platform

“Partner management platform” source
Microsoft France SAS
France, EU

Use Microsoft 365 to manage workflows, files and documentation; email correspondence; meetings and scheduling

“Use Microsoft 365 to manage workflows, files and documentation; email correspondence; meetings and scheduling” source
Productboard
USA

To collate and process product and services feedback

“To collate and process product and services feedback” source
Slack
USA

Used for internal company communications

“Used for internal company communications” source
Twilio
USA

To send you our newsletter emails after you sign up

“To send you our newsletter emails after you sign up” source
Typeform
EU, USA

To create online quizzes for leads and customers to voluntarily respond

“To create online quizzes for leads and customers to voluntarily respond” source
Usercentrics GmbH
EU

Consent management platform

“Consent management platform” source
Userlike UG (haftungsbeschränkt)
Germany

To be able to chat with you

“To be able to chat with you” source
UXtweak j.s.a.
Slovakia

To collect user/customer feedback

“To collect user/customer feedback” source
Vanta
USA

Compliance management tool

“Compliance management tool” source
Yousign
France

Management of document and contract signature process

“Management of document and contract signature process” source
Zoho Corporation Pvt. Ltd.
EU

To host customer feedback surveys

“To host customer feedback surveys” source

vendor	purpose	evidence
AlwaysData S.à r.l. Europe, France	Secure infrastructure for website servers, databases and logs	“Secure infrastructure for website servers, databases and logs” source
Amazon Web Services Worldwide; Visitors are sent to a server closest to their region (traffic from the EU stays in the EU).	Content delivery (CDN) and protection against malicious traffic (WAF)	“Amazon Web Services EMEA SARL, Luxembourg Content delivery (CDN) and protection against malicious traffic (WAF)” source
Anthropic, PBC (Claude Team) USA	To generate natural language summaries and insights from aggregated analytics data	“Anthropic, PBC (Claude Team) To generate natural language summaries and insights from aggregated analytics data” source
Atlassian Pty Limited and Atlassian, Inc USA	Company work management	“Atlassian Pty Limited and Atlassian, Inc Company work management” source
Aut O'Mattic A8C Ireland Ltd. EU/US	Akismet - anti-spam solution	“Aut O'Mattic A8C Ireland Ltd. Akismet - anti-spam solution” source
Calendly USA	To book calls with customers, prospective customers or applicants	“Calendly LLC To book calls with customers, prospective customers or applicants” source
ChartMogul Ltd Germany	Customer relationship management analytics	“ChartMogul Ltd Customer relationship management analytics” source
ChatGPT USA	To generate natural language summaries and insights from aggregated analytics data	“To generate natural language summaries and insights from aggregated analytics data” source
Cognism	Data enrichment and B2B prospecting	“We work with a data broker services provider identified in Who we share your personal data with (Cognism Limited) to better understand our customers and identify organisations and professionals who may benefit from Matomo Analytics.” source
Communiteq Germany	To enable users to create an account on Matomo forum and participate in the forum.	“Communiteq B.V. (previously Discourse Hosting) To enable users to create an account on Matomo forum and participate in the forum.” source
Descript, Inc USA	AI-powered content creation and media editing and transcription tool	“AI-powered content creation and media editing and transcription tool” source
Dovetail Australia and the EU	To transcribe, summarise, and process your feedback given in video interviews using AI tools	“Dovetail Research Pty Ltd To transcribe, summarise, and process your feedback given in video interviews using AI tools” source
HappyScribe Ltd Ireland	Transcription of calls with customers and prospective customers	“Transcription of calls with customers and prospective customers” source
hCaptcha USA	Authorisation	“Authorisation” source
Help Scout USA	To receive and reply to your messages after you contact us	“Help Scout, PBC To receive and reply to your messages after you contact us” source
HubSpot, Inc. EU	To send marketing materials To receive webinar signup confirmation, reminder and follow-up emails	“To send marketing materials To receive webinar signup confirmation, reminder and follow-up emails” source
Lever by Employ USA	To receive job applications and reply to applicants	“Employ, Inc. (previously Lever) To receive job applications and reply to applicants” source
Magentrix Corporation Canada	Partner management platform	“Partner management platform” source
Microsoft France SAS France, EU	Use Microsoft 365 to manage workflows, files and documentation; email correspondence; meetings and scheduling	“Use Microsoft 365 to manage workflows, files and documentation; email correspondence; meetings and scheduling” source
Productboard USA	To collate and process product and services feedback	“To collate and process product and services feedback” source
Slack USA	Used for internal company communications	“Used for internal company communications” source
Twilio USA	To send you our newsletter emails after you sign up	“To send you our newsletter emails after you sign up” source
Typeform EU, USA	To create online quizzes for leads and customers to voluntarily respond	“To create online quizzes for leads and customers to voluntarily respond” source
Usercentrics GmbH EU	Consent management platform	“Consent management platform” source
Userlike UG (haftungsbeschränkt) Germany	To be able to chat with you	“To be able to chat with you” source
UXtweak j.s.a. Slovakia	To collect user/customer feedback	“To collect user/customer feedback” source
Vanta USA	Compliance management tool	“Compliance management tool” source
Yousign France	Management of document and contract signature process	“Management of document and contract signature process” source
Zoho Corporation Pvt. Ltd. EU	To host customer feedback surveys	“To host customer feedback surveys” source