LogicMonitor
LogicMonitor sells a SaaS hybrid observability platform for monitoring IT infrastructure, networks and cloud environments, with Edwin AI for operations teams.
logicmonitor.com ↗ · LogicMonitor Inc.
Subprocessors (18)
List updated Apr 8, 2025 · Checked Oct 25, 2026 · source disclosure ↗
| vendor | purpose | evidence |
|---|---|---|
| Two-Factor Authentication (2FA) Envision Platform | “Authy (Twilio Authy) | Two-Factor Authentication (2FA)” | |
| Cloud Infrastructure & Hosting Envision Platform | “AWS (Amazon Web Services) | Cloud Infrastructure & Hosting” | |
| Customer Success Platform Envision Platform | “Gainsight | Customer Success Platform” | |
| Quality assurance, and extended issue support. Envision Platform | “Gong | Quality assurance, and extended issue support.” | |
| Cloud Monitoring & Data Analytics Envision Platform | “Google Cloud Platform (GCP) | Cloud Monitoring & Data Analytics” | |
| Word processing, data storage, Envision Platform | “Google Workspace | Word processing, data storage,” | |
| Cloud Infrastructure & Security Envision Platform | “Microsoft Azure | Cloud Infrastructure & Security” | |
| AI / Large Language Model Services Envision Platform | “OpenAI | AI / Large Language Model Services” | |
| Product Analytics & In-App Guidance Envision Platform | “Pendo | Product Analytics & In-App Guidance” | |
| Customer Relationship Management (CRM) Envision Platform | “Salesforce | Customer Relationship Management (CRM)” | |
| Customer Service & Support Platform Envision Platform | “Salesforce Service Cloud | Customer Service & Support Platform” | |
| Security Analytics / SIEM Envision Platform | “Securonix | Security Analytics / SIEM” | |
| Application monitoring and error tracking platform Envision Platform | “Sentry.io | Application monitoring and error tracking platform” | |
| IT Service Management (ITSM) Envision Platform | “ServiceNow | IT Service Management (ITSM)” | |
| Data Warehousing & Analytics Envision Platform | “Snowflake | Data Warehousing & Analytics” | |
| Payment Processing Envision Platform | “Stripe | Payment Processing” | |
| SMS & Communication Services Envision Platform | “Twilio | SMS & Communication Services” | |
| AI Model Processing & NLP Services Edwin AI | “OpenAI | AI Model Processing & NLP Services” | |
| Cloud AI Compute & Model Hosting Edwin AI | “AWS (Amazon Web Services) | Cloud AI Compute & Model Hosting” | |
| AI Compute & Model Hosting Edwin AI | “Microsoft Azure | AI Compute & Model Hosting” | |
| AI Model Tracing Observability & Audit Edwin AI | “Langfuse | AI Model Tracing Observability & Audit” |
-
Two-Factor Authentication (2FA)
“Authy (Twilio Authy) | Two-Factor Authentication (2FA)”
-
Cloud Infrastructure & Hosting
“AWS (Amazon Web Services) | Cloud Infrastructure & Hosting”
-
Customer Success Platform
“Gainsight | Customer Success Platform”
-
Quality assurance, and extended issue support.
“Gong | Quality assurance, and extended issue support.”
-
Cloud Monitoring & Data Analytics
“Google Cloud Platform (GCP) | Cloud Monitoring & Data Analytics”
-
Word processing, data storage,
“Google Workspace | Word processing, data storage,”
-
Cloud Infrastructure & Security
“Microsoft Azure | Cloud Infrastructure & Security”
-
AI / Large Language Model Services
“OpenAI | AI / Large Language Model Services”
-
Product Analytics & In-App Guidance
“Pendo | Product Analytics & In-App Guidance”
-
Customer Relationship Management (CRM)
“Salesforce | Customer Relationship Management (CRM)”
-
Customer Service & Support Platform
“Salesforce Service Cloud | Customer Service & Support Platform”
-
Security Analytics / SIEM
“Securonix | Security Analytics / SIEM”
-
Application monitoring and error tracking platform
“Sentry.io | Application monitoring and error tracking platform”
-
IT Service Management (ITSM)
“ServiceNow | IT Service Management (ITSM)”
-
Data Warehousing & Analytics
“Snowflake | Data Warehousing & Analytics”
-
Payment Processing
“Stripe | Payment Processing”
-
SMS & Communication Services
“Twilio | SMS & Communication Services”
-
AI Model Processing & NLP Services
“OpenAI | AI Model Processing & NLP Services”
-
Cloud AI Compute & Model Hosting
“AWS (Amazon Web Services) | Cloud AI Compute & Model Hosting”
-
AI Compute & Model Hosting
“Microsoft Azure | AI Compute & Model Hosting”
-
AI Model Tracing Observability & Audit
“Langfuse | AI Model Tracing Observability & Audit”