L

LivePerson

LivePerson sells the Conversational Cloud platform for AI-powered messaging and customer-service automation to enterprises.

vendor	purpose	evidence
A Amazon Web Services United Kingdom, United States, Australia	Data Center – Multi-cloud Mandatory Subprocessors	“Amazon Web Services (AWS) by Amazon | Mandatory”
M Microsoft Azure United Kingdom, Ireland, Netherlands, United States	Data Center – Multi-cloud Mandatory Subprocessors	“Azure (by Microsoft) | Mandatory”
E Equinix United Kingdom, Australia, Netherlands, United States	Data Center Mandatory Subprocessors	“Equinix | Mandatory”
G Google Cloud Platform United Kingdom, Belgium, Australia, United States	Data Center – Multi-cloud Mandatory Subprocessors	“Google Cloud Platform (by Google) | Mandatory”
M Master of Code Ukraine, Canada, United States	Labor Provider, Delivery Services Mandatory Subprocessors	“Master of Code | Mandatory”
S Salesforce United States	Technology partner Mandatory Subprocessors	“SalesForce | Mandatory”
S ServiceNow Netherlands	Cloud Ticketing Services Mandatory Subprocessors	“ServiceNow | Mandatory”
A Apple United States	Apple Messages for Business Feature/Channel Subprocessors	“Apple | Feature/Channel”
M Meta United States	Facebook Messenger / Instagram Feature/Channel Subprocessors	“Meta (Facebook) | Feature/Channel”
O OPSWAT MetaDefender United Kingdom	File sharing Feature/Channel Subprocessors	“Meta Defender | Feature/Channel”
G Google Cloud Platform United Kingdom, Belgium, United States, Australia	Generative AI Feature/Channel Subprocessors	“Google Cloud Platform (by Google) | Feature/Channel”
M Microsoft Azure United Kingdom, Ireland, Netherlands, United States	Generative AI Feature/Channel Subprocessors	“Azure (by Microsoft) | Feature/Channel”
W Workato Germany, Switzerland	iHub custom integrations Feature/Channel Subprocessors	“Workato | Feature/Channel”
K Kakaovia InfoBank South Korea	Kakao Feature/Channel Subprocessors	“Kakaovia InfoBank | Feature/Channel”
L LINE Japan	Line Feature/Channel Subprocessors	“LINE | Feature/Channel”
A ALLCloud Platforms Israel	Proactive messaging / hosted custom solutions Feature/Channel Subprocessors	“ALLCloud Platforms | Feature/Channel”
O OpenMarket United States	SMS Feature/Channel Subprocessors	“OpenMarket | Feature/Channel”
T Telnyx United States	SMS & Voice; RCS Feature/Channel Subprocessors	“Telnyx | Feature/Channel”
T Twilio United States, Ireland	SMS, post-conversation surveys/email transcript Feature/Channel Subprocessors	“Twilio(SendGrid) | Feature/Channel”
M MongoDB Ireland	Tenfold / LP Anywhere Feature/Channel Subprocessors	“MongoDB (Atlas) | Feature/Channel”
P Prokopto Canada	Tenfold / LP Anywhere Feature/Channel Subprocessors	“Prokopto | Feature/Channel”
T Trineo Poland	Tenfold / LP Anywhere Feature/Channel Subprocessors	“Trineo | Feature/Channel”
X X United States	Twitter Feature/Channel Subprocessors	“Twitter (X) | Feature/Channel”
V Viber Luxembourg	Viber Feature/Channel Subprocessors	“Viber Media | Feature/Channel”
T Tencent China	WeChat Feature/Channel Subprocessors	“TenCent(dba WeChat) | Feature/Channel”
T TTEC United States, United Kingdom, India	LivePerson Connector for Amazon Connect Feature/Channel Subprocessors	“TTEC Services | Feature/Channel”
W WhatsApp United States	WhatsApp Feature/Channel Subprocessors	“WhatsApp | Feature/Channel”
2 24/7 InTouch United States	Labor Services Labor/Delivery Partner Subprocessors	“24/7 InTouch | Labor/Delivery”
A ACESOFT India, Canada	Labor Provider, Delivery Services Labor/Delivery Partner Subprocessors	“ACESOFT | Labor/Delivery”
A American Contact United States, Mexico	Labor Services Labor/Delivery Partner Subprocessors	“American Contact (Atel) | Labor/Delivery”
B BeFor Italy	Labor Services Labor/Delivery Partner Subprocessors	“BeFor | Labor/Delivery”
C Communication Business Avenue Japan, United Kingdom, United States	Labor Services Labor/Delivery Partner Subprocessors	“Communication Business Avenue (CBA) | Labor/Delivery”
C Conversation Talent Network United States	Labor Services Labor/Delivery Partner Subprocessors	“Conversation Talent Network | Labor/Delivery”
D DefinedCrowd United States, Italy, France, Germany, Japan, Indonesia, Portugal	Annotation Services Labor/Delivery Partner Subprocessors	“DefinedCrowd (DefinedAI) | Labor/Delivery”
D Deloitte Australia	Labor Services Labor/Delivery Partner Subprocessors	“Deloitte Consulting Pty Ltd | Labor/Delivery”
D Digit88 Technologies India	Labor Provider Labor/Delivery Partner Subprocessors	“Digit88 Technologies | Labor/Delivery”
I Itel Guyana, United States	Labor Services Labor/Delivery Partner Subprocessors	“Emerge BPO (now Itel) | Labor/Delivery”
G GulfCX Bahrain	Labor Services Labor/Delivery Partner Subprocessors	“GulfCX | Labor/Delivery”
I I Am Helium Australia	Labor Services Labor/Delivery Partner Subprocessors	“I Am Helium Pty Ltd | Labor/Delivery”
I IT Solutions Ireland, India	Labor Services Labor/Delivery Partner Subprocessors	“IT Solutions Limited | Labor/Delivery”
I Interact CC United Kingdom	Labor Services Labor/Delivery Partner Subprocessors	“Interact CC | Labor/Delivery”
N Nativa Mexico, Latin America	Delivery Services Labor/Delivery Partner Subprocessors	“Nativa | Labor/Delivery”
O OfficePartners 360 Philippines	Delivery Services Labor/Delivery Partner Subprocessors	“OfficePartners 360 (OP360) | Labor/Delivery”
P Probe Group Australia	Labor Services Labor/Delivery Partner Subprocessors	“Probe Group Pty Ltd | Labor/Delivery”
F Foundever United States, India	Labor Services Labor/Delivery Partner Subprocessors	“Sitel Operating | Labor/Delivery”
T Tech Mahindra United States, India	Labor Services Labor/Delivery Partner Subprocessors	“Tech Mahindra Business Services | Labor/Delivery”
T TTEC United States, United Kingdom, India	Labor Services Labor/Delivery Partner Subprocessors	“TTEC Services | Labor/Delivery”
C Callinize, Inc. d/b/a Tenfold affiliate United States	— Affiliates	“Callinize, Inc. d/b/a Tenfold | LivePerson Affiliate | United States”
L LivePerson Australia Pty Ltd. affiliate Australia	— Affiliates	“LivePerson Australia Pty Ltd. | LivePerson Affiliate | Australia”
L LivePerson Bulgaria Ltd. affiliate Bulgaria	— Affiliates	“LivePerson Bulgaria Ltd. | LivePerson Affiliate | Bulgaria”

• A

  Amazon Web Services

  United Kingdom, United States, Australia

  Data Center – Multi-cloud

  “Amazon Web Services (AWS) by Amazon | Mandatory”

• M

  Microsoft Azure

  United Kingdom, Ireland, Netherlands, United States

  Data Center – Multi-cloud

  “Azure (by Microsoft) | Mandatory”

• E

  Equinix

  United Kingdom, Australia, Netherlands, United States

  Data Center

  “Equinix | Mandatory”

• G

  Google Cloud Platform

  United Kingdom, Belgium, Australia, United States

  Data Center – Multi-cloud

  “Google Cloud Platform (by Google) | Mandatory”

• M

  Master of Code

  Ukraine, Canada, United States

  Labor Provider, Delivery Services

  “Master of Code | Mandatory”

• S

  Salesforce

  United States

  Technology partner

  “SalesForce | Mandatory”

• S

  ServiceNow

  Netherlands

  Cloud Ticketing Services

  “ServiceNow | Mandatory”

• A

  Apple

  United States

  Apple Messages for Business

  “Apple | Feature/Channel”

• M

  Meta

  United States

  Facebook Messenger / Instagram

  “Meta (Facebook) | Feature/Channel”

• O

  OPSWAT MetaDefender

  United Kingdom

  File sharing

  “Meta Defender | Feature/Channel”

• G

  Google Cloud Platform

  United Kingdom, Belgium, United States, Australia

  Generative AI

  “Google Cloud Platform (by Google) | Feature/Channel”

• M

  Microsoft Azure

  United Kingdom, Ireland, Netherlands, United States

  Generative AI

  “Azure (by Microsoft) | Feature/Channel”

• W

  Workato

  Germany, Switzerland

  iHub custom integrations

  “Workato | Feature/Channel”

• K

  Kakaovia InfoBank

  South Korea

  Kakao

  “Kakaovia InfoBank | Feature/Channel”

• L

  LINE

  Japan

  Line

  “LINE | Feature/Channel”

• A

  ALLCloud Platforms

  Israel

  Proactive messaging / hosted custom solutions

  “ALLCloud Platforms | Feature/Channel”

• O

  OpenMarket

  United States

  SMS

  “OpenMarket | Feature/Channel”

• T

  Telnyx

  United States

  SMS & Voice; RCS

  “Telnyx | Feature/Channel”

• T

  Twilio

  United States, Ireland

  SMS, post-conversation surveys/email transcript

  “Twilio(SendGrid) | Feature/Channel”

• M

  MongoDB

  Ireland

  Tenfold / LP Anywhere

  “MongoDB (Atlas) | Feature/Channel”

• P

  Prokopto

  Canada

  Tenfold / LP Anywhere

  “Prokopto | Feature/Channel”

• T

  Trineo

  Poland

  Tenfold / LP Anywhere

  “Trineo | Feature/Channel”

• X

  X

  United States

  Twitter

  “Twitter (X) | Feature/Channel”

• V

  Viber

  Luxembourg

  Viber

  “Viber Media | Feature/Channel”

• T

  Tencent

  China

  WeChat

  “TenCent(dba WeChat) | Feature/Channel”

• T

  TTEC

  United States, United Kingdom, India

  LivePerson Connector for Amazon Connect

  “TTEC Services | Feature/Channel”

• W

  WhatsApp

  United States

  WhatsApp

  “WhatsApp | Feature/Channel”

• 2

  24/7 InTouch

  United States

  Labor Services

  “24/7 InTouch | Labor/Delivery”

• A

  ACESOFT

  India, Canada

  Labor Provider, Delivery Services

  “ACESOFT | Labor/Delivery”

• A

  American Contact

  United States, Mexico

  Labor Services

  “American Contact (Atel) | Labor/Delivery”

• B

  BeFor

  Italy

  Labor Services

  “BeFor | Labor/Delivery”

• C

  Communication Business Avenue

  Japan, United Kingdom, United States

  Labor Services

  “Communication Business Avenue (CBA) | Labor/Delivery”

• C

  Conversation Talent Network

  United States

  Labor Services

  “Conversation Talent Network | Labor/Delivery”

• D

  DefinedCrowd

  United States, Italy, France, Germany, Japan, Indonesia, Portugal

  Annotation Services

  “DefinedCrowd (DefinedAI) | Labor/Delivery”

• D

  Deloitte

  Australia

  Labor Services

  “Deloitte Consulting Pty Ltd | Labor/Delivery”

• D

  Digit88 Technologies

  India

  Labor Provider

  “Digit88 Technologies | Labor/Delivery”

• I

  Itel

  Guyana, United States

  Labor Services

  “Emerge BPO (now Itel) | Labor/Delivery”

• G

  GulfCX

  Bahrain

  Labor Services

  “GulfCX | Labor/Delivery”

• I

  I Am Helium

  Australia

  Labor Services

  “I Am Helium Pty Ltd | Labor/Delivery”

• I

  IT Solutions

  Ireland, India

  Labor Services

  “IT Solutions Limited | Labor/Delivery”

• I

  Interact CC

  United Kingdom

  Labor Services

  “Interact CC | Labor/Delivery”

• N

  Nativa

  Mexico, Latin America

  Delivery Services

  “Nativa | Labor/Delivery”

• O

  OfficePartners 360

  Philippines

  Delivery Services

  “OfficePartners 360 (OP360) | Labor/Delivery”

• P

  Probe Group

  Australia

  Labor Services

  “Probe Group Pty Ltd | Labor/Delivery”

• F

  Foundever

  United States, India

  Labor Services

  “Sitel Operating | Labor/Delivery”

• T

  Tech Mahindra

  United States, India

  Labor Services

  “Tech Mahindra Business Services | Labor/Delivery”

• T

  TTEC

  United States, United Kingdom, India

  Labor Services

  “TTEC Services | Labor/Delivery”

• C

  Callinize, Inc. d/b/a Tenfold affiliate

  United States

  Purpose not stated

  “Callinize, Inc. d/b/a Tenfold | LivePerson Affiliate | United States”

• L

  LivePerson Australia Pty Ltd. affiliate

  Australia

  Purpose not stated

  “LivePerson Australia Pty Ltd. | LivePerson Affiliate | Australia”

• L

  LivePerson Bulgaria Ltd. affiliate

  Bulgaria

  Purpose not stated

  “LivePerson Bulgaria Ltd. | LivePerson Affiliate | Bulgaria”