Kitemaker
Product development and issue tracking tool connecting customer feedback to shipping, for software teams.
Subprocessors (9)
List updated Oct 18, 2019 · Checked Oct 27, 2026 · source disclosure ↗
| vendor | purpose | evidence |
|---|---|---|
| Cloud infrastructure; processes all data | “Amazon Web Services, Inc. - our service runs on their cloud infrastructure, and they process all data.” | |
| Payment processing | “Stripe, Inc. - used for processing payments” | |
| Customer chat support | “Intercom Inc. - used for chat support between customers and product team.” | |
| Sending emails to customers | “Peaberry Software, Inc. - creators of customer.io, used for sending information to customers through emails.” | |
| Tracking in the application | “Twilio, Inc. - Owners of segment.com, used for tracking in the application” | |
| Website and in-app usage tracking | “Mixpanel, Inc. - Used for tracking at website, as well as displaying data collected in the application.” | |
| Anonymized session recording for UX improvement | “Microsoft, Inc.- creators of Clarity (used for anonymized session recording for the purpose of UX improvement)” | |
| AI processing for organizations with AI enabled | “Azure OpenAI (used for AI processing for organizations that have enabled AI functionality)” | |
| Log and metric processing | “DataDog, Inc. - used for log and metric processing” |
-
Cloud infrastructure; processes all data
“Amazon Web Services, Inc. - our service runs on their cloud infrastructure, and they process all data.”
-
Payment processing
“Stripe, Inc. - used for processing payments”
-
Customer chat support
“Intercom Inc. - used for chat support between customers and product team.”
-
Sending emails to customers
“Peaberry Software, Inc. - creators of customer.io, used for sending information to customers through emails.”
-
Tracking in the application
“Twilio, Inc. - Owners of segment.com, used for tracking in the application”
-
Website and in-app usage tracking
“Mixpanel, Inc. - Used for tracking at website, as well as displaying data collected in the application.”
-
Anonymized session recording for UX improvement
“Microsoft, Inc.- creators of Clarity (used for anonymized session recording for the purpose of UX improvement)”
-
AI processing for organizations with AI enabled
“Azure OpenAI (used for AI processing for organizations that have enabled AI functionality)”
-
Log and metric processing
“DataDog, Inc. - used for log and metric processing”