Instatus
Instatus sells hosted status page and incident communication software to teams that need to inform customers about outages.
instatus.com ↗ · Instatus, Inc.
Subprocessors (22)
List updated Oct 15, 2026 · Checked Oct 25, 2026 · source disclosure ↗
| vendor | purpose | evidence |
|---|---|---|
| | Primary hosting: application servers, primary database, queues, file storage, backups and email sending (Amazon SES) Infrastructure | “Amazon Web Services, Inc. | Primary hosting: application servers, primary database, queues, file storage, backups and email sending (Amazon SES)” |
| | Hosting and edge delivery for status pages, the dashboard and our websites, including custom domains Infrastructure | “Vercel Inc. | Hosting and edge delivery for status pages, the dashboard and our websites, including custom domains” |
| | Network security, DDoS protection and delivery for our API Infrastructure | “Cloudflare, Inc. | Network security, DDoS protection and delivery for our API” |
| | Servers that run monitoring checks and background workers Infrastructure | “Hetzner Online GmbH | Servers that run monitoring checks and background workers” |
| | Database for monitoring results and team activity logs Infrastructure | “ClickHouse, Inc. | Database for monitoring results and team activity logs” |
| | Caching and job queues Infrastructure | “Redis Ltd. | Caching and job queues” |
| | Workflow scheduling for on-call escalations and incident automations Infrastructure | “Temporal Technologies, Inc. | Workflow scheduling for on-call escalations and incident automations” |
| | Storage of monitor response bodies and app feedback attachments Infrastructure | “Backblaze, Inc. | Storage of monitor response bodies and app feedback attachments” |
| | Storage and delivery of uploaded images and incident attachments Infrastructure | “Cloudinary Ltd. | Storage and delivery of uploaded images and incident attachments” |
| SimpleBackups United States | Running scheduled database backups, which are stored in our own AWS account Infrastructure | “SimpleBackups | Running scheduled database backups” |
| | Sign-in emails, backup email delivery, and receiving alert emails from monitoring tools Notifications | “Mailgun Technologies, Inc. | Sign-in emails, backup email delivery, and receiving alert emails from monitoring tools” |
| | Phone call alerts to on-call team members Notifications | “Twilio Inc. | Phone call alerts to on-call team members” |
| | Push notifications to the Instatus mobile apps via Apple Push Notification service and Firebase Notifications | “650 Industries, Inc. (Expo) | Push notifications to the Instatus mobile apps, delivered through Apple Push Notification service and Firebase Cloud Messaging” |
| | Translation, the dashboard assistant and AI status page designs AI | “Anthropic, PBC | Translation, the dashboard assistant and AI status page designs” |
| | Incident summaries, chat replies in Slack and Teams, and checks that protect subscriber imports from abuse AI | “Google LLC (Gemini API) | Incident summaries, chat replies in Slack and Teams, and checks that protect subscriber imports from abuse” |
| | Multi-factor authentication, Google sign-in and earlier SSO connections Accounts, billing and support | “WorkOS, Inc. | Multi-factor authentication, Google sign-in and earlier SSO connections” |
| | Reseller and Merchant of Record: payments, tax and invoices Accounts, billing and support | “Paddle.com Market Limited | Reseller and Merchant of Record: payments, tax and invoices” |
| | Creating PDF copies of invoices Accounts, billing and support | “Urlbox Ltd. | Creating PDF copies of invoices” |
| | Customer support conversations Accounts, billing and support | “Help Scout PBC | Customer support conversations” |
| | Bot protection on sign-up, sign-in and status page subscribe forms Accounts, billing and support | “Intuition Machines, Inc. (hCaptcha) | Bot protection on sign-up, sign-in and status page subscribe forms” |
| | Feature flags for rolling out new features Accounts, billing and support | “PostHog, Inc. | Feature flags for rolling out new features” |
| | Error monitoring for our web apps Accounts, billing and support | “SmartBear Software, Inc. (Bugsnag) | Error monitoring for our web apps” |
- Amazon Web ServicesUnited States
Primary hosting: application servers, primary database, queues, file storage, backups and email sending (Amazon SES)
“Amazon Web Services, Inc. | Primary hosting: application servers, primary database, queues, file storage, backups and email sending (Amazon SES)”
- VercelUnited States, Global
Hosting and edge delivery for status pages, the dashboard and our websites, including custom domains
“Vercel Inc. | Hosting and edge delivery for status pages, the dashboard and our websites, including custom domains”
- CloudflareUnited States, Global
Network security, DDoS protection and delivery for our API
“Cloudflare, Inc. | Network security, DDoS protection and delivery for our API”
- HetznerEuropean Union, United States, Asia
Servers that run monitoring checks and background workers
“Hetzner Online GmbH | Servers that run monitoring checks and background workers”
- ClickHouseUnited States
Database for monitoring results and team activity logs
“ClickHouse, Inc. | Database for monitoring results and team activity logs”
- RedisUnited States
Caching and job queues
“Redis Ltd. | Caching and job queues”
- TemporalUnited States
Workflow scheduling for on-call escalations and incident automations
“Temporal Technologies, Inc. | Workflow scheduling for on-call escalations and incident automations”
- BackblazeUnited States
Storage of monitor response bodies and app feedback attachments
“Backblaze, Inc. | Storage of monitor response bodies and app feedback attachments”
- CloudinaryUnited States
Storage and delivery of uploaded images and incident attachments
“Cloudinary Ltd. | Storage and delivery of uploaded images and incident attachments”
- SimpleBackupsUnited States
Running scheduled database backups, which are stored in our own AWS account
“SimpleBackups | Running scheduled database backups”
- MailgunUnited States
Sign-in emails, backup email delivery, and receiving alert emails from monitoring tools
“Mailgun Technologies, Inc. | Sign-in emails, backup email delivery, and receiving alert emails from monitoring tools”
- TwilioUnited States
Phone call alerts to on-call team members
“Twilio Inc. | Phone call alerts to on-call team members”
- ExpoUnited States
Push notifications to the Instatus mobile apps via Apple Push Notification service and Firebase
“650 Industries, Inc. (Expo) | Push notifications to the Instatus mobile apps, delivered through Apple Push Notification service and Firebase Cloud Messaging”
- AnthropicUnited States
Translation, the dashboard assistant and AI status page designs
“Anthropic, PBC | Translation, the dashboard assistant and AI status page designs”
- Google GeminiUnited States
Incident summaries, chat replies in Slack and Teams, and checks that protect subscriber imports from abuse
“Google LLC (Gemini API) | Incident summaries, chat replies in Slack and Teams, and checks that protect subscriber imports from abuse”
- WorkOSUnited States
Multi-factor authentication, Google sign-in and earlier SSO connections
“WorkOS, Inc. | Multi-factor authentication, Google sign-in and earlier SSO connections”
- PaddleUnited Kingdom
Reseller and Merchant of Record: payments, tax and invoices
“Paddle.com Market Limited | Reseller and Merchant of Record: payments, tax and invoices”
- UrlboxUnited Kingdom
Creating PDF copies of invoices
“Urlbox Ltd. | Creating PDF copies of invoices”
- Help ScoutUnited States
Customer support conversations
“Help Scout PBC | Customer support conversations”
- hCaptchaUnited States
Bot protection on sign-up, sign-in and status page subscribe forms
“Intuition Machines, Inc. (hCaptcha) | Bot protection on sign-up, sign-in and status page subscribe forms”
- PostHogUnited States
Feature flags for rolling out new features
“PostHog, Inc. | Feature flags for rolling out new features”
- BugSnagUnited States
Error monitoring for our web apps
“SmartBear Software, Inc. (Bugsnag) | Error monitoring for our web apps”