Ingram Micro
Ingram Micro is a technology distributor and cloud marketplace provider (XVantage) selling IT products, services and cloud solutions to resellers and MSPs.
ingrammicro.com ↗ · Ingram Micro Inc.
Subprocessors (19)
Checked Oct 25, 2026 · source disclosure ↗
| vendor | purpose | evidence |
|---|---|---|
| | Technical Support, Platform Ops & Maintenance Ingram Micro Inc. Group Entity Affiliates | “Ingram Micro European Services S.L.U. Affiliate Spain Technical Support, Platform Ops & Maintenance” |
| | Technical Support, Platform Ops & Maintenance Ingram Micro Inc. Group Entity Affiliates | “Ingram Micro Malaysia Sdn Bhd Affiliate Malaysia Technical Support, Platform Ops & Maintenance” |
| | Technical Support, Platform Ops & Maintenance Ingram Micro Inc. Group Entity Affiliates | “Ingram Micro Pty Ltd Affiliate Australia Technical Support, Platform Ops & Maintenance” |
| | Technical Support, Platform Ops & Maintenance Ingram Micro Inc. Group Entity Affiliates | “Ingram Micro Inc. Affiliate USA, Canada Technical Support, Platform Ops & Maintenance” |
| | Technical Support, Platform Ops & Maintenance Ingram Micro Inc. Group Entity Affiliates | “Ingram Micro Global Services B.V. Affiliate Netherlands Technical Support, Platform Ops & Maintenance” |
| | Technical Support, Platform Ops & Maintenance Ingram Micro Inc. Group Entity Affiliates | “Ingram Micro GBS EOOD Affiliate Bulgaria Technical Support, Platform Ops & Maintenance” |
| | Technical Support, Platform Ops & Maintenance Ingram Micro Inc. Group Entity Affiliates | “Ingram Micro Inc. Affiliate Mexico Technical Support, Platform Ops & Maintenance” |
| | Technical Support, Platform Ops & Maintenance Ingram Micro Inc. Group Entity Affiliates | “Ingram Micro India Pvt Ltd Affiliate India Technical Support, Platform Ops & Maintenance” |
| | Storing logs from customer environments for support investigation (XVantage platform) Infrastructure Providers | “AWS (Amazon) Infrastructure The Netherlands Storing logs from customer environments for support investigation” |
| | Azure infrastructure to host SaaS solutions; country instances store local customer information (XVantage platform) Infrastructure Providers | “Microsoft Inc. Infrastructure Netherlands, USA, Australia, Singapore, Japan Azure Infrastructure to host SaaS solutions.” |
| | Auxiliary services used by Connect such as Simple Email Services (XVantage platform) Infrastructure Providers | “Amazon Web Services, Inc. Infrastructure USA Auxiliary services used by Connect similar to Simple Email Services from AWS.” |
| Google Cloud Platform United States, United Kingdom | GCP infrastructure (XVantage platform) Infrastructure Providers | “Google Cloud Platform (GCP) Infrastructure USA, UK (XVantage) GCP Infrastructure” |
| | Third-party SSO method authentication Third Parties | “Okta, Inc. Third Party USA Third-party SSO method authentication” |
| | Knowledge base, business and technical support platform Third Parties | “Zendesk, Inc. Third Party USA Knowledge base, business and technical support platform” |
| | Ticketing system and Technical Support & Platform Engineering Third Parties | “Freshworks, Inc. Third Party USA Ticketing system and Technical Support & Platform Engineering” |
| | Level 3 Technical Support & Platform Engineering Third Parties | “Atlassian Corporation PLC Third Party EU Level 3 Technical Support & Platform Engineering” |
| | reCAPTCHA, Analytics (if applicable), GCP services for Xvantage, ChatBot Third Parties | “Google, LLC Third Party UE, UK USA reCAPTCHA, Analytics (if applicable), GCP services for Xvantage, ChatBot” |
| | Optional logs and monitoring for extensions built with Connect's DevOps module Third Parties | “LogsHero, Ltd Third Party USA Optional logs and monitoring for extensions built with Connect's DevOps module” |
| | Digital user experience insights to improve the digital space Third Parties | “FullStory, Inc Third Party USA Digital user experience insights to improve the digital space” |
| | Voice of the customer for improved digital experience Third Parties | “Verint Systems Third Party USA, EU, ASIA Voice of the customer for improved digital experience” |
| | Address validation Third Parties | “Precisely Holdings, LLC Third Party USA, Canada Address validation” |
| | Order management system Third Parties | “Manhattan Associates, Inc Third Party USA Order management system” |
-
Technical Support, Platform Ops & Maintenance
“Ingram Micro European Services S.L.U. Affiliate Spain Technical Support, Platform Ops & Maintenance”
-
Technical Support, Platform Ops & Maintenance
“Ingram Micro Malaysia Sdn Bhd Affiliate Malaysia Technical Support, Platform Ops & Maintenance”
-
Technical Support, Platform Ops & Maintenance
“Ingram Micro Pty Ltd Affiliate Australia Technical Support, Platform Ops & Maintenance”
-
Technical Support, Platform Ops & Maintenance
“Ingram Micro Inc. Affiliate USA, Canada Technical Support, Platform Ops & Maintenance”
-
Technical Support, Platform Ops & Maintenance
“Ingram Micro Global Services B.V. Affiliate Netherlands Technical Support, Platform Ops & Maintenance”
-
Technical Support, Platform Ops & Maintenance
“Ingram Micro GBS EOOD Affiliate Bulgaria Technical Support, Platform Ops & Maintenance”
-
Technical Support, Platform Ops & Maintenance
“Ingram Micro Inc. Affiliate Mexico Technical Support, Platform Ops & Maintenance”
-
Technical Support, Platform Ops & Maintenance
“Ingram Micro India Pvt Ltd Affiliate India Technical Support, Platform Ops & Maintenance”
- Amazon Web ServicesNetherlands
Storing logs from customer environments for support investigation (XVantage platform)
“AWS (Amazon) Infrastructure The Netherlands Storing logs from customer environments for support investigation”
- Microsoft AzureNetherlands, United States, Australia, Singapore, Japan
Azure infrastructure to host SaaS solutions; country instances store local customer information (XVantage platform)
“Microsoft Inc. Infrastructure Netherlands, USA, Australia, Singapore, Japan Azure Infrastructure to host SaaS solutions.”
- Amazon Web ServicesUnited States
Auxiliary services used by Connect such as Simple Email Services (XVantage platform)
“Amazon Web Services, Inc. Infrastructure USA Auxiliary services used by Connect similar to Simple Email Services from AWS.”
- Google Cloud PlatformUnited States, United Kingdom
GCP infrastructure (XVantage platform)
“Google Cloud Platform (GCP) Infrastructure USA, UK (XVantage) GCP Infrastructure”
- OktaUnited States
Third-party SSO method authentication
“Okta, Inc. Third Party USA Third-party SSO method authentication”
- ZendeskUnited States
Knowledge base, business and technical support platform
“Zendesk, Inc. Third Party USA Knowledge base, business and technical support platform”
- FreshworksUnited States
Ticketing system and Technical Support & Platform Engineering
“Freshworks, Inc. Third Party USA Ticketing system and Technical Support & Platform Engineering”
- AtlassianEuropean Union
Level 3 Technical Support & Platform Engineering
“Atlassian Corporation PLC Third Party EU Level 3 Technical Support & Platform Engineering”
- GoogleEuropean Union, United Kingdom, United States
reCAPTCHA, Analytics (if applicable), GCP services for Xvantage, ChatBot
“Google, LLC Third Party UE, UK USA reCAPTCHA, Analytics (if applicable), GCP services for Xvantage, ChatBot”
- LogsHeroUnited States
Optional logs and monitoring for extensions built with Connect's DevOps module
“LogsHero, Ltd Third Party USA Optional logs and monitoring for extensions built with Connect's DevOps module”
- FullstoryUnited States
Digital user experience insights to improve the digital space
“FullStory, Inc Third Party USA Digital user experience insights to improve the digital space”
- VerintUnited States, European Union, Asia
Voice of the customer for improved digital experience
“Verint Systems Third Party USA, EU, ASIA Voice of the customer for improved digital experience”
- PreciselyUnited States, Canada
Address validation
“Precisely Holdings, LLC Third Party USA, Canada Address validation”
- Manhattan AssociatesUnited States
Order management system
“Manhattan Associates, Inc Third Party USA Order management system”