I

Infobip

Infobip sells a cloud communications platform for SMS, voice, email, chat apps and customer engagement to businesses.

vendor	purpose	evidence
M Microsoft Microsoft Ireland Operations Limited	Cloud services for storage and computing, networking, monitoring and analytics; TTS/STT and GenAI support	“Microsoft Ireland Operations Limited”
A Amazon Web Services Amazon Web Services, Inc.	Cloud hosting for data analysis, email campaigns, proxying, DNS, monitoring, storage, communications and TTS (Amazon Polly)	“Amazon Web Services, Inc.”
G Google Cloud Platform Google LLC Europe, United States, Saudi Arabia	Cloud services (storage and computing, networking, monitoring and analytics); TTS and STT support	“Google LLC”
G Google Vertex AI Google LLC United States, European Union	LLM capabilities within Infobip AgentOS, selectable LLM provider	“Google LLC (Google Cloud Platform – Vertex AI / GenAI)”
O OpenAI OpenAI, OpCo, LLC Ireland, United States	LLM capabilities within Infobip AgentOS, selectable LLM provider	“OpenAI, OpCo, LLC”
D Deepgram Deepgram, Inc. United States	Automatic speech recognition and speech-to-text for voice transcription and interaction	“Deepgram, Inc.”
O Oracle Oracle Systems Limited Saudi Arabia	LLM capabilities within Infobip AgentOS, selectable LLM provider	“Oracle Systems Limited”
I Infobip Croatia affiliate Croatia	Customer care and technical support Sub-processors engaged when using EU region-locked data center	“Infobip Croatia”
I Infobip United Kingdom affiliate United Kingdom	Customer care and technical support Sub-processors engaged when using EU region-locked data center	“Infobip United Kingdom”
I Infobip Bosnia & Herzegovina affiliate Bosnia & Herzegovina	Exceptional technical support for complex troubleshooting of E-mail or Voice products Sub-processors engaged when using EU region-locked data center	“Infobip Bosnia & Herzegovina”

• M

  Microsoft

  Cloud services for storage and computing, networking, monitoring and analytics; TTS/STT and GenAI support

  “Microsoft Ireland Operations Limited”

• A

  Amazon Web Services

  Cloud hosting for data analysis, email campaigns, proxying, DNS, monitoring, storage, communications and TTS (Amazon Polly)

  “Amazon Web Services, Inc.”

• G

  Google Cloud Platform

  Europe, United States, Saudi Arabia

  Cloud services (storage and computing, networking, monitoring and analytics); TTS and STT support

  “Google LLC”

• G

  Google Vertex AI

  United States, European Union

  LLM capabilities within Infobip AgentOS, selectable LLM provider

  “Google LLC (Google Cloud Platform – Vertex AI / GenAI)”

• O

  OpenAI

  Ireland, United States

  LLM capabilities within Infobip AgentOS, selectable LLM provider

  “OpenAI, OpCo, LLC”

• D

  Deepgram

  United States

  Automatic speech recognition and speech-to-text for voice transcription and interaction

  “Deepgram, Inc.”

• O

  Oracle

  Saudi Arabia

  LLM capabilities within Infobip AgentOS, selectable LLM provider

  “Oracle Systems Limited”

• I

  Infobip Croatia affiliate

  Croatia

  Customer care and technical support

  “Infobip Croatia”

• I

  Infobip United Kingdom affiliate

  United Kingdom

  Customer care and technical support

  “Infobip United Kingdom”

• I

  Infobip Bosnia & Herzegovina affiliate

  Bosnia & Herzegovina

  Exceptional technical support for complex troubleshooting of E-mail or Voice products

  “Infobip Bosnia & Herzegovina”