I

ICIMS

Provides enterprise-grade talent acquisition software, including applicant tracking and AI recruiting tools, for HR and talent acquisition teams.

vendor	purpose	evidence
A Alexander Mann Solution (AMS) Ltd. United States, EU, United Kingdom	Outsourced professional services	“Alexander Mann Solution (AMS) Ltd. Purpose: Outsourced professional services Description of Processing: AMS provides reliable professional services for implementing iCIMS core applications and modules. AMS resources are granted role-based access to the customer’s data for which they are assigned as a project resource, and their access is promptly disabled upon completion of the project. AMS does not store any customer data.” source
A Amazon Web Services United States, EU, Canada	Cloud hosting, transcription	“Amazon Web Services, Inc. AWS Hosting Purpose: Cloud hosting, transcription Description of Processing: AWS provides a network of connected servers that host iCIMS core applications and modules. AWS provides scalable resources to make iCIMS core applications and modules, and websites accessible. See more: https://aws.amazon.com/privacy/” source
A Auth0 United States, EU, Canada	Identity access management	“Auth0, Inc. Purpose: Identity access management Description of Processing: Auth0 is an authentication and authorization platform that allows for secure access controls within iCIMS core applications and modules.” source
C Cleared For Takeoff, Inc. United States	Geolocation and Address Service	“Cleared For Takeoff, Inc. Purpose: d.b.a Geocode Earth - Geolocation and Address Service Description of Processing: Cleared For Takeoff, Inc. provides auto-complete address form entry, geo-coding addresses to obtain the latitude and longitude for location-based job searching, and detection of inaccurately entered addresses.” source
C Cronofy Limited United States, EU	API platform used for calendar synchronization	“Cronofy Limited Purpose: API platform used for calendar synchronization Description of Processing: Cronofy provides a scheduling platform used for calendar synchronization.” source
D Daxtra United States, EU, Canada	Resume parsing, redaction, and searching capabilities	“Daxtra Technologies, Ltd Purpose: Resume parsing, redaction, and searching capabilities Description of Processing: Daxtra provides accurate resume parsing, redaction, and searching capabilities. Personal data is not stored for resume parsing.” source
D DocuSign United States	E-Signature Integration	“DocuSign integrates with SkillSurvey core applications and modules to provide electronic signature functionality for references, applicants, and hospital affiliation contacts.” source
E EPI-USE America, Inc. United States, South Africa	Outsourced support used to integrate HCM solutions	“EPI-USE America, Inc. Purpose: Outsourced support used to integrate HCM solutions Description of Processing: EPI-USE provides reliable support for integrating the Customer’s HCM Vendor with iCIMS core applications and modules.” source
F Fastly United States, EU, Canada	Web Application Firewall	“Fastly, Inc. Purpose: Web Application Firewall Description of Processing: Fastly provides a web application firewall, which includes advanced security protection, DDOS mitigation, and BOT protection.” source
F Forethought Technologies, Inc. United States	Automated customer support and support chat services	“Forethought Technologies, Inc. Purpose: Automated customer support and support chat services Description of Processing: Forethought Technologies provides automated answers to common customer questions using artificial intelligence trained with iCIMS data (knowledge base articles, anonymized historical support tickets) and relevant knowledge and suggestions provided by iCIMS. Personal data is not collected or stored unless a customer includes it in a support ticket or support chat, and it is only temporarily stored for 24 hours before being anonymized.” source
G Global Logic India	Development Contractor	“GlobalLogic Inc. Purpose: Development Contractor Description of Processing: GlobalLogic assists with service development for iCIMS solutions.” source
G Google United States	In-service spam and abuse prevention	“Google reCAPTCHA Purpose: In-service spam and abuse prevention Description of Processing: Google reCAPTCHA detects and blocks spam and abusive traffic for iCIMS core applications and modules.” source
G Google LLC United States, EU	API Management Solution	“Google, LLC Apigee Purpose: API Management Solution Description of Processing: Google Apigee provides a scalable API program to facilitate interactions between applications. No data is stored. Apigee is a Google entity.” source
G Google reCAPTCHA United States	(d.b.a reCAPTCHA) In-service spam and abuse prevention	“Google reCAPTCHA detects and blocks spam and abusive traffic for iCIMS core applications and modules.” source
H Harbinger Systems Private Limited United States, India	Outsourced support used to integrate HCM solutions	“Harbinger Systems Private Limited Purpose: Outsourced support used to integrate HCM solutions Description of Processing: Harbinger Group provides reliable support for integrating the Customer’s HCM Vendor with iCIMS solutions. Harbinger does not store any customer data.” source
H hCaptcha United States, EU, Canada, United Kingdom, India	In-service spam and abuse prevention	“Intuition Machines, Inc. Purpose: In-service spam and abuse prevention Description of Processing: hCaptcha detects and blocks spam and abusive traffic for iCIMS core applications and modules.” source
H HRchitect, Inc. United States	Outsourced professional services	“HRchitect, Inc. Purpose: Outsourced professional services Description of Processing: HRchitect provides reliable professional services for implementing iCIMS services. HRchitect resources are granted role-based access to the customer’s data for which they are assigned as a project resource, and their access is promptly disabled upon completion of the project. HRchitect does not store any customer data.” source
I Intercountry ICB EU	Candidate language assessment	“Intercountry ICB Purpose: Candidate language assessment Description of Processing: Intercountry provides a language evaluation service to overcome linguistic and cultural barriers throughout the hiring process. Intercountry remotely accesses data only.” source
L Looker United States, EU	Provides analytics and data visualization capabilities	“Looker Data Sciences, Inc. Purpose: Provides analytics and data visualization capabilities Description of Processing: Looker Data Science provides in-service analytics and data visualization for iCIMS customers.” source
M Microsoft Corporation United States, EU	Cloud hosting and disaster recovery	“Microsoft, Inc. Azure Purpose: Cloud hosting and disaster recovery Description of Processing: Microsoft cloud hosting is a network of connected servers that host some of iCIMS core applications and modules” source
M MongoDB United States, EU	Cloud database	“MongoDB provides reliable and scalable storage capabilities for some iCIMS core applications and modules.” source
O OwnBackup United States	Salesforce backup storage	“OwnBackup provides backup storage for Salesforce data, which contains customer support ticket information.” source
P Ping Identity Corporation United States	Single-Sign-On	“Ping Identity is an identity management platform that allows customers to implement Single Sign On functionality for its users.” source
R Rev.com, Inc. United States	Video transcriptions, closed captioning	“Rev.com provides professional video transcriptions and closed captioning services.” source
S Salesforce United States	Ticketing and customer support	“Salesforce provides infrastructure for customers and applicants to file support tickets.” source
S SendGrid United States	Automated email sending	“Twilio is an email service provider that supports automated sending.” source
S Snowplow United States	Maintenance and support for data analytics	“Snowplow provides case-by-case maintenance and support services for some of the iCIMS analytics data pipeline.” source
S Sparkpost United States, EU	(d.b.a SparkPost) API that is used to track, send, and receive in-service emails	“Message Systems, Inc. Purpose: (d.b.a SparkPost) API that is used to track, send, and receive in-service emails Description of Processing: Message Systems is a reliable email service provider used to track, send, and receive emails within iCIMS core applications and modules.” source
S Sumo Logic United States, EU	Audit log retention and analytics	“SumoLogic provides a log aggregator to facilitate ingestion, aggregation and search of application and system logs.” source
T Twilio United States	Texting to SMS carriers	“Twilio is a SMS service provider for sending text messages to candidates and applicants.” source
U UIPath United States	In-service automation	“UiPath provides in-service automation enhancements that are optional and purchased separately.” source
V Vonage United States	Text messaging automation and video streaming	“Vonage provides video streaming services and an SMS API that enables text communications within the iCIMS platform.” source
W Wiz United States	Cloud Security	“Wiz provides cloud security vulnerability and configuration management.” source
W Workato United States, EU, India	API Integration platform	“Workato is a scalable API integration platform used to create a unified application ecosystem.” source
Z Zendesk United States	Ticketing service provider for customer support	“Zendesk provides infrastructure for customers and applicants to file support tickets.” source

• A

  Alexander Mann Solution (AMS) Ltd.

  United States, EU, United Kingdom

  Outsourced professional services

  “Alexander Mann Solution (AMS) Ltd. Purpose: Outsourced professional services Description of Processing: AMS provides reliable professional services for implementing iCIMS core applications and modules. AMS resources are granted role-based access to the customer’s data for which they are assigned as a project resource, and their access is promptly disabled upon completion of the project. AMS does not store any customer data.” source

• A

  Amazon Web Services

  United States, EU, Canada

  Cloud hosting, transcription

  “Amazon Web Services, Inc. AWS Hosting Purpose: Cloud hosting, transcription Description of Processing: AWS provides a network of connected servers that host iCIMS core applications and modules. AWS provides scalable resources to make iCIMS core applications and modules, and websites accessible. See more: https://aws.amazon.com/privacy/” source

• A

  Auth0

  United States, EU, Canada

  Identity access management

  “Auth0, Inc. Purpose: Identity access management Description of Processing: Auth0 is an authentication and authorization platform that allows for secure access controls within iCIMS core applications and modules.” source

• C

  Cleared For Takeoff, Inc.

  United States

  Geolocation and Address Service

  “Cleared For Takeoff, Inc. Purpose: d.b.a Geocode Earth - Geolocation and Address Service Description of Processing: Cleared For Takeoff, Inc. provides auto-complete address form entry, geo-coding addresses to obtain the latitude and longitude for location-based job searching, and detection of inaccurately entered addresses.” source

• C

  Cronofy Limited

  United States, EU

  API platform used for calendar synchronization

  “Cronofy Limited Purpose: API platform used for calendar synchronization Description of Processing: Cronofy provides a scheduling platform used for calendar synchronization.” source

• D

  Daxtra

  United States, EU, Canada

  Resume parsing, redaction, and searching capabilities

  “Daxtra Technologies, Ltd Purpose: Resume parsing, redaction, and searching capabilities Description of Processing: Daxtra provides accurate resume parsing, redaction, and searching capabilities. Personal data is not stored for resume parsing.” source

• D

  DocuSign

  United States

  E-Signature Integration

  “DocuSign integrates with SkillSurvey core applications and modules to provide electronic signature functionality for references, applicants, and hospital affiliation contacts.” source

• E

  EPI-USE America, Inc.

  United States, South Africa

  Outsourced support used to integrate HCM solutions

  “EPI-USE America, Inc. Purpose: Outsourced support used to integrate HCM solutions Description of Processing: EPI-USE provides reliable support for integrating the Customer’s HCM Vendor with iCIMS core applications and modules.” source

• F

  Fastly

  United States, EU, Canada

  Web Application Firewall

  “Fastly, Inc. Purpose: Web Application Firewall Description of Processing: Fastly provides a web application firewall, which includes advanced security protection, DDOS mitigation, and BOT protection.” source

• F

  Forethought Technologies, Inc.

  United States

  Automated customer support and support chat services

  “Forethought Technologies, Inc. Purpose: Automated customer support and support chat services Description of Processing: Forethought Technologies provides automated answers to common customer questions using artificial intelligence trained with iCIMS data (knowledge base articles, anonymized historical support tickets) and relevant knowledge and suggestions provided by iCIMS. Personal data is not collected or stored unless a customer includes it in a support ticket or support chat, and it is only temporarily stored for 24 hours before being anonymized.” source

• G

  Global Logic

  India

  Development Contractor

  “GlobalLogic Inc. Purpose: Development Contractor Description of Processing: GlobalLogic assists with service development for iCIMS solutions.” source

• G

  Google

  United States

  In-service spam and abuse prevention

  “Google reCAPTCHA Purpose: In-service spam and abuse prevention Description of Processing: Google reCAPTCHA detects and blocks spam and abusive traffic for iCIMS core applications and modules.” source

• G

  Google LLC

  United States, EU

  API Management Solution

  “Google, LLC Apigee Purpose: API Management Solution Description of Processing: Google Apigee provides a scalable API program to facilitate interactions between applications. No data is stored. Apigee is a Google entity.” source

• G

  Google reCAPTCHA

  United States

  (d.b.a reCAPTCHA) In-service spam and abuse prevention

  “Google reCAPTCHA detects and blocks spam and abusive traffic for iCIMS core applications and modules.” source

• H

  Harbinger Systems Private Limited

  United States, India

  Outsourced support used to integrate HCM solutions

  “Harbinger Systems Private Limited Purpose: Outsourced support used to integrate HCM solutions Description of Processing: Harbinger Group provides reliable support for integrating the Customer’s HCM Vendor with iCIMS solutions. Harbinger does not store any customer data.” source

• H

  hCaptcha

  United States, EU, Canada, United Kingdom, India

  In-service spam and abuse prevention

  “Intuition Machines, Inc. Purpose: In-service spam and abuse prevention Description of Processing: hCaptcha detects and blocks spam and abusive traffic for iCIMS core applications and modules.” source

• H

  HRchitect, Inc.

  United States

  Outsourced professional services

  “HRchitect, Inc. Purpose: Outsourced professional services Description of Processing: HRchitect provides reliable professional services for implementing iCIMS services. HRchitect resources are granted role-based access to the customer’s data for which they are assigned as a project resource, and their access is promptly disabled upon completion of the project. HRchitect does not store any customer data.” source

• I

  Intercountry ICB

  EU

  Candidate language assessment

  “Intercountry ICB Purpose: Candidate language assessment Description of Processing: Intercountry provides a language evaluation service to overcome linguistic and cultural barriers throughout the hiring process. Intercountry remotely accesses data only.” source

• L

  Looker

  United States, EU

  Provides analytics and data visualization capabilities

  “Looker Data Sciences, Inc. Purpose: Provides analytics and data visualization capabilities Description of Processing: Looker Data Science provides in-service analytics and data visualization for iCIMS customers.” source

• M

  Microsoft Corporation

  United States, EU

  Cloud hosting and disaster recovery

  “Microsoft, Inc. Azure Purpose: Cloud hosting and disaster recovery Description of Processing: Microsoft cloud hosting is a network of connected servers that host some of iCIMS core applications and modules” source

• M

  MongoDB

  United States, EU

  Cloud database

  “MongoDB provides reliable and scalable storage capabilities for some iCIMS core applications and modules.” source

• O

  OwnBackup

  United States

  Salesforce backup storage

  “OwnBackup provides backup storage for Salesforce data, which contains customer support ticket information.” source

• P

  Ping Identity Corporation

  United States

  Single-Sign-On

  “Ping Identity is an identity management platform that allows customers to implement Single Sign On functionality for its users.” source

• R

  Rev.com, Inc.

  United States

  Video transcriptions, closed captioning

  “Rev.com provides professional video transcriptions and closed captioning services.” source

• S

  Salesforce

  United States

  Ticketing and customer support

  “Salesforce provides infrastructure for customers and applicants to file support tickets.” source

• S

  SendGrid

  United States

  Automated email sending

  “Twilio is an email service provider that supports automated sending.” source

• S

  Snowplow

  United States

  Maintenance and support for data analytics

  “Snowplow provides case-by-case maintenance and support services for some of the iCIMS analytics data pipeline.” source

• S

  Sparkpost

  United States, EU

  (d.b.a SparkPost) API that is used to track, send, and receive in-service emails

  “Message Systems, Inc. Purpose: (d.b.a SparkPost) API that is used to track, send, and receive in-service emails Description of Processing: Message Systems is a reliable email service provider used to track, send, and receive emails within iCIMS core applications and modules.” source

• S

  Sumo Logic

  United States, EU

  Audit log retention and analytics

  “SumoLogic provides a log aggregator to facilitate ingestion, aggregation and search of application and system logs.” source

• T

  Twilio

  United States

  Texting to SMS carriers

  “Twilio is a SMS service provider for sending text messages to candidates and applicants.” source

• U

  UIPath

  United States

  In-service automation

  “UiPath provides in-service automation enhancements that are optional and purchased separately.” source

• V

  Vonage

  United States

  Text messaging automation and video streaming

  “Vonage provides video streaming services and an SMS API that enables text communications within the iCIMS platform.” source

• W

  Wiz

  United States

  Cloud Security

  “Wiz provides cloud security vulnerability and configuration management.” source

• W

  Workato

  United States, EU, India

  API Integration platform

  “Workato is a scalable API integration platform used to create a unified application ecosystem.” source

• Z

  Zendesk

  United States

  Ticketing service provider for customer support

  “Zendesk provides infrastructure for customers and applicants to file support tickets.” source