Higher Logic
Higher Logic sells online community software (Thrive and Vanilla) to associations and businesses for member and customer engagement.
higherlogic.com ↗ · Higher Logic, LLC
Subprocessors (28)
List updated Sep 14, 2026 · Checked Oct 25, 2026 · source disclosure ↗
| vendor | purpose | evidence |
|---|---|---|
| 8x8, Inc United States | Phone Services Thrive and Vanilla | “8×8 | Phone Services | USA” |
| Akismet United States | Spam Management Vanilla | “Akismet | Spam Management | USA” |
| Alert Logic United States | Security Services Thrive and Vanilla | “Alert Logic by LevelBlue (Formally Fortra) | Security Services | USA” |
| Amazon Web Services United States, Canada, European Union | Hosting, AI and Email Services Thrive and Vanilla | “Amazon Web Services | Hosting, AI and Email Services | USA/Canada/EU” |
| | AI-assisted software development and engineering productivity Thrive and Vanilla | “Anysphere, Inc (Cursor) | AI-assisted software development and engineering productivity | USA” |
| | Support & Development Thrive and Vanilla | “Atlassian Pty Ltd. | Support & Development | USA” |
| Cloudflare United States | CDN, Security & DNS Vanilla | “Cloudflare | CDN, Security & DNS | USA” |
| Databricks United States | Data Analytics Thrive and Vanilla | “Databricks | Data Analytics | USA” |
| Datadog United States | Log Monitoring Thrive and Vanilla | “Data Dog | Log Monitoring | USA” |
| Elastic United States, Canada, European Union | RAG-based search indexing Thrive and Vanilla | “Elastic.io | RAG-based search indexing | USA/Canada/EU” |
| | Mapping Thrive and Vanilla | “Google LLC | Mapping | USA” |
| Glean United States | AI for internal customer support Thrive and Vanilla | “Glean | AI for internal customer support | USA” |
| Help Scout United States | Support Services Thrive | “HelpScout** | Support Services | USA” |
| IBM Cloud United States, Canada, United Kingdom | AI assistant & Elastic Search Thrive and Vanilla | “IBM Cloud** | AI assistant & Elastic Search | USA/Canada/UK” |
| Intercom United States | AI-assisted customer support Thrive and Vanilla | “Intercom | AI-assisted customer support | USA” |
| Microsoft Azure United States, Canada, European Union | AI + Machine Learning Thrive and Vanilla | “Microsoft Azure | AI + Machine Learning | USA/Canada/EU” |
| Microsoft 365 United States | O365 Thrive and Vanilla | “Microsoft | O365 | USA” |
| monday.com United States | Project Management Thrive and Vanilla | “Monday.com | Project Management | USA” |
| OpenAI United States, Canada, European Union | AI + ML to enhance bot and agent functionality & Customer Support Thrive and Vanilla | “OpenAI | AI + ML to enhance bot and agent functionality & Customer Support | USA/Canada/EU” |
| PlayerZero United States | AI-assisted customer support Thrive and Vanilla | “PlayerZero | AI-assisted customer support | USA” |
| SendGrid United States | Email Engine Vanilla | “SendGrid (Twilio) | Email Engine | USA” |
| SendSafely United States | Encrypted Email Thrive and Vanilla | “SendSafely | Encrypted Email | USA” |
| Slack United States | Communication/Integrations Thrive and Vanilla | “Slack | Communication/Integrations | USA” |
| Tray.ai United States | Integrations Thrive and Vanilla | “Tray.ai (Tray.io) | Integrations | USA” |
| Validity United States | Email monitoring Thrive | “Validity | Email monitoring | USA” |
| VEXXHOST United States, Canada, European Union | Hosting Vanilla | “Vexxhost | Hosting | USA/Canada/EU” |
| Workato United States | Support and Business automation Thrive and Vanilla | “Workato | Support and Business automation | USA” |
| Zendesk United States | Customer Support Thrive and Vanilla | “ZenDesk | Customer Support | USA” |
- 8x8, IncUnited States
Phone Services
“8×8 | Phone Services | USA”
- AkismetUnited States
Spam Management
“Akismet | Spam Management | USA”
- Alert LogicUnited States
Security Services
“Alert Logic by LevelBlue (Formally Fortra) | Security Services | USA”
- Amazon Web ServicesUnited States, Canada, European Union
Hosting, AI and Email Services
“Amazon Web Services | Hosting, AI and Email Services | USA/Canada/EU”
- CursorUnited States
AI-assisted software development and engineering productivity
“Anysphere, Inc (Cursor) | AI-assisted software development and engineering productivity | USA”
- AtlassianUnited States
Support & Development
“Atlassian Pty Ltd. | Support & Development | USA”
- CloudflareUnited States
CDN, Security & DNS
“Cloudflare | CDN, Security & DNS | USA”
- DatabricksUnited States
Data Analytics
“Databricks | Data Analytics | USA”
- DatadogUnited States
Log Monitoring
“Data Dog | Log Monitoring | USA”
- ElasticUnited States, Canada, European Union
RAG-based search indexing
“Elastic.io | RAG-based search indexing | USA/Canada/EU”
- GoogleUnited States
Mapping
“Google LLC | Mapping | USA”
- GleanUnited States
AI for internal customer support
“Glean | AI for internal customer support | USA”
- Help ScoutUnited States
Support Services
“HelpScout** | Support Services | USA”
- IBM CloudUnited States, Canada, United Kingdom
AI assistant & Elastic Search
“IBM Cloud** | AI assistant & Elastic Search | USA/Canada/UK”
- IntercomUnited States
AI-assisted customer support
“Intercom | AI-assisted customer support | USA”
- Microsoft AzureUnited States, Canada, European Union
AI + Machine Learning
“Microsoft Azure | AI + Machine Learning | USA/Canada/EU”
- Microsoft 365United States
O365
“Microsoft | O365 | USA”
- monday.comUnited States
Project Management
“Monday.com | Project Management | USA”
- OpenAIUnited States, Canada, European Union
AI + ML to enhance bot and agent functionality & Customer Support
“OpenAI | AI + ML to enhance bot and agent functionality & Customer Support | USA/Canada/EU”
- PlayerZeroUnited States
AI-assisted customer support
“PlayerZero | AI-assisted customer support | USA”
- SendGridUnited States
Email Engine
“SendGrid (Twilio) | Email Engine | USA”
- SendSafelyUnited States
Encrypted Email
“SendSafely | Encrypted Email | USA”
- SlackUnited States
Communication/Integrations
“Slack | Communication/Integrations | USA”
- Tray.aiUnited States
Integrations
“Tray.ai (Tray.io) | Integrations | USA”
- ValidityUnited States
Email monitoring
“Validity | Email monitoring | USA”
- VEXXHOSTUnited States, Canada, European Union
Hosting
“Vexxhost | Hosting | USA/Canada/EU”
- WorkatoUnited States
Support and Business automation
“Workato | Support and Business automation | USA”
- ZendeskUnited States
Customer Support
“ZenDesk | Customer Support | USA”