Lua
Platform for building and deploying AI agents for businesses, across chat, voice and messaging channels.
Subprocessors (42)
List updated Oct 13, 2026 · Checked Oct 27, 2026 · source disclosure ↗
| vendor | purpose | evidence |
|---|---|---|
| | Cloud compute, storage, network, key-management, secrets-management, transactional email Hosting and infrastructure | “Amazon Web Services (AWS) — Amazon Web Services, Inc.” |
| | CDN, WAF, DDoS protection, edge TLS termination Hosting and infrastructure | “Cloudflare, Inc.” |
| | LLM inference (Claude family) for agent completions Large language model (LLM) and model providers | “Anthropic, PBC” |
| | LLM inference (GPT family) and embeddings for RAG flows Large language model (LLM) and model providers | “OpenAI, L.L.C.” |
| | LLM inference (Gemini family), image generation, conversation analysis, search grounding Large language model (LLM) and model providers | “Google LLC (Vertex AI and Gemini API)” |
| | LLM inference (Grok family) where the customer selects an xAI model Large language model (LLM) and model providers | “xAI Corp.” |
| | High-throughput LLM inference and retrieval processing for the memory engine Large language model (LLM) and model providers | “Groq, Inc.” |
| | LLM inference where the customer selects a DeepSeek model Large language model (LLM) and model providers | “DeepSeek (Hangzhou DeepSeek Artificial Intelligence Co., Ltd.)” |
| Alibaba Cloud Singapore | LLM inference where the customer selects a Qwen model Large language model (LLM) and model providers | “Alibaba Cloud (Model Studio / Qwen, international endpoint)” |
| LLM inference where the customer selects a Kimi model Large language model (LLM) and model providers | “Moonshot AI (Kimi, international endpoint)” | |
| | Model-routing gateway for models not served by a direct provider integration Large language model (LLM) and model providers | “OpenRouter, Inc.” |
| | Primary application database for agent transcripts, invocation history, and vector embeddings Data storage | “MongoDB Atlas — MongoDB, Inc.” |
| | Serverless Postgres hosting the customer authentication and identity model Data storage | “Neon, Inc.” |
| | Real-time voice/video infrastructure for agent voice sessions, telephony (SIP), and call recording Voice, meetings, and real-time communication | “LiveKit, Inc. (LiveKit Cloud)” |
| | Speech-to-text and text-to-speech for agent voice sessions Voice, meetings, and real-time communication | “Deepgram, Inc.” |
| | Text-to-speech for agent voice responses Voice, meetings, and real-time communication | “ElevenLabs, Inc.” |
| | Text-to-speech for agent voice responses Voice, meetings, and real-time communication | “Cartesia AI, Inc.” |
| Recall.ai United States | Meeting-bot infrastructure for agents that join video meetings Voice, meetings, and real-time communication | “Recall.ai” |
| | Real-time delivery of chat messages and events to connected clients Voice, meetings, and real-time communication | “Pusher Ltd (Channels)” |
| | WhatsApp, Facebook Messenger, and Instagram channel connectivity for agents Messaging and email channels | “Meta Platforms, Inc. (WhatsApp Business Platform, Messenger, Instagram)” |
| | SMS, voice, and messaging channel connectivity, phone-number provisioning and carrier registration Messaging and email channels | “Vonage (Vonage Holdings Corp.)” |
| Whapi.Cloud Global | WhatsApp channel connectivity for certain agent deployments Messaging and email channels | “Whapi.Cloud” |
| | Microsoft Teams channel connectivity for agents Messaging and email channels | “Microsoft Corporation (Azure Bot Service / Microsoft Teams)” |
| | Programmatic email inboxes for agents Messaging and email channels | “AgentMail, Inc.” |
| | Document parsing and extraction for retrieval-augmented generation ingestion Document and integration processing | “Unstructured Technologies, Inc.” |
| Unified.to United States | Unified integration API connecting customer-authorized business tools to agents Document and integration processing | “Unified.to” |
| Paystack Nigeria | Payment processing for commerce transactions in supported African markets Commerce and booking | “Paystack (a Stripe company)” |
| | Hotel-booking fulfilment for travel-agent deployments (LiteAPI) Commerce and booking | “Nuitee Travel (LiteAPI)” |
| | Authentication token issuance and verification for sign-in, and push-notification delivery Identity and notifications | “Google LLC (Firebase Authentication and Cloud Messaging)” |
| | Log aggregation, tracing, alerting, uptime monitoring Observability | “Better Stack — Better Stack, s.r.o.” |
| | Application error tracking for production services Observability | “Functional Software, Inc. (Sentry)” |
| | Company email, Drive, Calendar, Meet for support correspondence, recruiting and internal collaboration Communications and collaboration | “Google LLC (Google Workspace)” |
| | Internal real-time messaging, incident channels, and notifications of inbound leads and sign-ups Communications and collaboration | “Slack Technologies, LLC (Salesforce)” |
| | Issue tracking, sprint planning, support-issue triage routing Issue tracking | “Linear Orbit, Inc.” |
| | HRIS, payroll, contractor management, employer-of-record HR, finance, and commercial operations | “Letsdeel, Inc. (Deel)” |
| | Payment processing for customer invoices HR, finance, and commercial operations | “Stripe Payments Europe, Ltd.” |
| | Marketing CRM, newsletter sends, demo-request capture and meeting-scheduling embeds HR, finance, and commercial operations | “HubSpot, Inc.” |
| | Product analytics for the console and, with consent, visitor analytics Analytics and marketing | “PostHog Inc.” |
| | Consent-gated tag delivery for advertising and analytics measurement Analytics and marketing | “Google LLC (Google Tag Manager)” |
| | Company-level identification of website visitors for B2B sales follow-up, with opt-in Analytics and marketing | “Apollo.io (ZenLeads Inc.)” |
| | Blog and newsletter membership (Ghost(Pro)) Analytics and marketing | “The Ghost Foundation (Ghost(Pro))” |
| | Interactive code-tutorial environment embedded on the /learn page Website embeds | “StackBlitz, Inc.” |
- Amazon Web ServicesIreland, United States
Cloud compute, storage, network, key-management, secrets-management, transactional email
“Amazon Web Services (AWS) — Amazon Web Services, Inc.”
- CloudflareGlobal, United States
CDN, WAF, DDoS protection, edge TLS termination
“Cloudflare, Inc.”
- AnthropicUnited States
LLM inference (Claude family) for agent completions
“Anthropic, PBC”
- OpenAIUnited States
LLM inference (GPT family) and embeddings for RAG flows
“OpenAI, L.L.C.”
- Google Vertex AIEuropean Union, United States
LLM inference (Gemini family), image generation, conversation analysis, search grounding
“Google LLC (Vertex AI and Gemini API)”
- SpaceXAIUnited States
LLM inference (Grok family) where the customer selects an xAI model
“xAI Corp.”
- GroqUnited States
High-throughput LLM inference and retrieval processing for the memory engine
“Groq, Inc.”
- DeepSeekChina
LLM inference where the customer selects a DeepSeek model
“DeepSeek (Hangzhou DeepSeek Artificial Intelligence Co., Ltd.)”
- Alibaba CloudSingapore
LLM inference where the customer selects a Qwen model
“Alibaba Cloud (Model Studio / Qwen, international endpoint)”
-
LLM inference where the customer selects a Kimi model
“Moonshot AI (Kimi, international endpoint)”
- OpenRouterUnited States
Model-routing gateway for models not served by a direct provider integration
“OpenRouter, Inc.”
- MongoDBIreland
Primary application database for agent transcripts, invocation history, and vector embeddings
“MongoDB Atlas — MongoDB, Inc.”
- NeonUnited Kingdom
Serverless Postgres hosting the customer authentication and identity model
“Neon, Inc.”
- LiveKitUnited States
Real-time voice/video infrastructure for agent voice sessions, telephony (SIP), and call recording
“LiveKit, Inc. (LiveKit Cloud)”
- DeepgramUnited States
Speech-to-text and text-to-speech for agent voice sessions
“Deepgram, Inc.”
- ElevenLabsUnited States
Text-to-speech for agent voice responses
“ElevenLabs, Inc.”
- CartesiaUnited States
Text-to-speech for agent voice responses
“Cartesia AI, Inc.”
- Recall.aiUnited States
Meeting-bot infrastructure for agents that join video meetings
“Recall.ai”
- PusherEuropean Union
Real-time delivery of chat messages and events to connected clients
“Pusher Ltd (Channels)”
- WhatsAppUnited States
WhatsApp, Facebook Messenger, and Instagram channel connectivity for agents
“Meta Platforms, Inc. (WhatsApp Business Platform, Messenger, Instagram)”
- VonageUnited States
SMS, voice, and messaging channel connectivity, phone-number provisioning and carrier registration
“Vonage (Vonage Holdings Corp.)”
- Whapi.CloudGlobal
WhatsApp channel connectivity for certain agent deployments
“Whapi.Cloud”
- Microsoft Azure Bot ServiceUnited States
Microsoft Teams channel connectivity for agents
“Microsoft Corporation (Azure Bot Service / Microsoft Teams)”
- AgentMailUnited States
Programmatic email inboxes for agents
“AgentMail, Inc.”
- UnstructuredUnited States
Document parsing and extraction for retrieval-augmented generation ingestion
“Unstructured Technologies, Inc.”
- Unified.toUnited States
Unified integration API connecting customer-authorized business tools to agents
“Unified.to”
- PaystackNigeria
Payment processing for commerce transactions in supported African markets
“Paystack (a Stripe company)”
- NuiteeGlobal
Hotel-booking fulfilment for travel-agent deployments (LiteAPI)
“Nuitee Travel (LiteAPI)”
- FirebaseUnited States, Global
Authentication token issuance and verification for sign-in, and push-notification delivery
“Google LLC (Firebase Authentication and Cloud Messaging)”
- Better StackEuropean Union
Log aggregation, tracing, alerting, uptime monitoring
“Better Stack — Better Stack, s.r.o.”
- SentryEuropean Union
Application error tracking for production services
“Functional Software, Inc. (Sentry)”
- Google WorkspaceEuropean Union, United Kingdom
Company email, Drive, Calendar, Meet for support correspondence, recruiting and internal collaboration
“Google LLC (Google Workspace)”
- SlackUnited States
Internal real-time messaging, incident channels, and notifications of inbound leads and sign-ups
“Slack Technologies, LLC (Salesforce)”
- LinearUnited States
Issue tracking, sprint planning, support-issue triage routing
“Linear Orbit, Inc.”
- DeelUnited States
HRIS, payroll, contractor management, employer-of-record
“Letsdeel, Inc. (Deel)”
- StripeIreland, United States
Payment processing for customer invoices
“Stripe Payments Europe, Ltd.”
- HubSpotUnited States
Marketing CRM, newsletter sends, demo-request capture and meeting-scheduling embeds
“HubSpot, Inc.”
- PostHogUnited States
Product analytics for the console and, with consent, visitor analytics
“PostHog Inc.”
- Google Tag ManagerUnited States, Global
Consent-gated tag delivery for advertising and analytics measurement
“Google LLC (Google Tag Manager)”
- Apollo.ioUnited States
Company-level identification of website visitors for B2B sales follow-up, with opt-in
“Apollo.io (ZenLeads Inc.)”
- GhostUnited States
Blog and newsletter membership (Ghost(Pro))
“The Ghost Foundation (Ghost(Pro))”
- StackBlitzUnited States
Interactive code-tutorial environment embedded on the /learn page
“StackBlitz, Inc.”