Hexnode
Hexnode provides unified endpoint management (UEM) solutions with AI-driven automation and support for multiple platforms.
Subprocessors (11)
Processed Jul 23, 2026 · source disclosure ↗
| vendor | purpose | evidence |
|---|---|---|
| Platform hosting & Infrastructure | “Provisioning and operation of servers and infrastructure services. Hexnode also uses their services like Simple Storage Service for data storing, Simple Queue Service for hosting a message queue service and Lambda service for AAD authentication and dispatching emails.” source | |
| Mail Service Provider | “SendGrid and Sendinblue are communication platforms for email services included within Hexnode UEM to send notification emails to admins, other technicians and enrolled users. As well as for dispatching enrollment notifications to end users. Hexnode transfers the attached email IDs and mail content along with any attachments to the mail service providers.” source | |
| Infrastructure Provider | “Cloudflare is an infrastructure provider used for network acceleration, CDN and security. Cloudflare helps Hexnode in providing the required services and effectively manage the network traffic.” source | |
| Location services | “Google maps are the Google deployed mapping platform used in Hexnode to find customers’ real-time location on a map (Customers who have enabled location tracking).” source | |
| Customer relationship management | “HubSpot is a marketing and leads handling tool used by Hexnode in storing the customer details during sign up.” source | |
| Customer messaging platform | “Intercom is the customer support platform used by Hexnode for handling customer chat support. Hexnode handovers the users’ email ID, their location and browser details to Intercom during each chat.” source | |
| Software provider | “A software provider used for real-time crash reporting of codes.” source | |
| Monitoring services | “StatusCake is a monitoring tool used for performance and Hexnode portal down monitoring.” source | |
| Payment gateway | “Stripe is Hexnode UEMs accounting and payment platform for sending invoices and to send and receive payment over the internet. This is associated with Hexnode’s license subscription.” source | |
| Monitoring services | “Zabbix is an open source monitoring tool incorporated by Hexnode for complete server monitoring.” source | |
| Support management and communication | “Zendesk Support, their customer service platform has made it easy to track, prioritize and solve customer support tickets. Customer queries in the form of Help Center requests, emails, chat, and social media messages can be set to automatically create support tickets.” source |
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Platform hosting & Infrastructure
“Provisioning and operation of servers and infrastructure services. Hexnode also uses their services like Simple Storage Service for data storing, Simple Queue Service for hosting a message queue service and Lambda service for AAD authentication and dispatching emails.” source
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Mail Service Provider
“SendGrid and Sendinblue are communication platforms for email services included within Hexnode UEM to send notification emails to admins, other technicians and enrolled users. As well as for dispatching enrollment notifications to end users. Hexnode transfers the attached email IDs and mail content along with any attachments to the mail service providers.” source
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Infrastructure Provider
“Cloudflare is an infrastructure provider used for network acceleration, CDN and security. Cloudflare helps Hexnode in providing the required services and effectively manage the network traffic.” source
-
Location services
“Google maps are the Google deployed mapping platform used in Hexnode to find customers’ real-time location on a map (Customers who have enabled location tracking).” source
-
Customer relationship management
“HubSpot is a marketing and leads handling tool used by Hexnode in storing the customer details during sign up.” source
-
Customer messaging platform
“Intercom is the customer support platform used by Hexnode for handling customer chat support. Hexnode handovers the users’ email ID, their location and browser details to Intercom during each chat.” source
-
Software provider
“A software provider used for real-time crash reporting of codes.” source
-
Monitoring services
“StatusCake is a monitoring tool used for performance and Hexnode portal down monitoring.” source
-
Payment gateway
“Stripe is Hexnode UEMs accounting and payment platform for sending invoices and to send and receive payment over the internet. This is associated with Hexnode’s license subscription.” source
-
Monitoring services
“Zabbix is an open source monitoring tool incorporated by Hexnode for complete server monitoring.” source
-
Support management and communication
“Zendesk Support, their customer service platform has made it easy to track, prioritize and solve customer support tickets. Customer queries in the form of Help Center requests, emails, chat, and social media messages can be set to automatically create support tickets.” source