H

Helpshift

Helpshift offers an AI-native platform for game studios, delivering in-game support, VIP engagement, and safer communities via technology, AI, and human services.

vendor	purpose	evidence
A Amazon Web Services USA	Infrastructure provider	“Amazon Web Services, Inc. Infrastructure provider Hosting all production data and systems” source
A Apple USA/Global	Apple Push Notification Service (APNS)	“Apple, Inc. Apple Push Notification Service (APNS) Push notifications for mobile applications integrated with the Helpshift iOS SDK.” source
C Cloudflare, Inc Global	CDN and Security	“Cloudflare, Inc. CDN and Security Transport Layer Security (TLS) protection, security, abuse prevention, and DNS services for web traffic.” source
D Discord USA	Discord integration	“Discord, Inc. Discord integration Integration allowing Customers to interact with End-users via the Discord platform.” source
G Google Cloud EMEA Limited USA	AI Powered features	“Google Cloud EMEA Limited AI Powered features API integration for optional AI-powered features and processing.” source
G Google LLC USA/Global	Firebase Cloud Messaging (FCM)	“Google, Inc. Firebase Cloud Messaging (FCM) Push notifications for applications with the Helpshift Android SDK.” source
H hCaptcha USA	Bot detection & Spam prevention	“Intuition Machines, Inc. (hCaptcha) Bot detection & Spam prevention Bot detection and account protection against malicious activity.” source
L Luzmo USA	Customer facing Analytics	“Luzmo NV Customer facing Analytics Provides customer-facing analytics dashboards and usage insights.” source
M Mailgun USA	Email Processing	“Mailgun Technologies, Inc. Email Processing Processing engine for all incoming and outgoing support emails.” source
M Meta Platforms, Inc. USA/Global	Facebook & WhatsApp integration	“Meta, Inc. Facebook & WhatsApp integration Integrations allowing Customers to interact with End-users via Facebook and WhatsApp.” source
M Microsoft Corporation USA/Global	Windows Push Notification Service (WNS)	“Microsoft, Inc. Windows Push Notification Service (WNS) Push notifications for applications integrated with the Helpshift Windows SDK.” source
O OpenAI USA	AI Powered features	“OpenAI, Inc. AI Powered features API integration for optional AI-powered features and processing.” source
S Sigma Computing USA	Customer facing Analytics	“Sigma Computing Customer facing Analytics Data visualization and business intelligence for providing custom analytics reports.” source
S Snowflake USA	Data Warehouse	“Snowflake, Inc. Data Warehouse Cloud-based data warehousing and analytics for robust storage and processing.” source
T Twilio USA	SMS Integration	“Twilio, Inc. SMS Integration Allows Customers to interface with End-users via SMS.” source

• A

  Amazon Web Services

  USA

  Infrastructure provider

  “Amazon Web Services, Inc. Infrastructure provider Hosting all production data and systems” source

• A

  Apple

  USA/Global

  Apple Push Notification Service (APNS)

  “Apple, Inc. Apple Push Notification Service (APNS) Push notifications for mobile applications integrated with the Helpshift iOS SDK.” source

• C

  Cloudflare, Inc

  Global

  CDN and Security

  “Cloudflare, Inc. CDN and Security Transport Layer Security (TLS) protection, security, abuse prevention, and DNS services for web traffic.” source

• D

  Discord

  USA

  Discord integration

  “Discord, Inc. Discord integration Integration allowing Customers to interact with End-users via the Discord platform.” source

• G

  Google Cloud EMEA Limited

  USA

  AI Powered features

  “Google Cloud EMEA Limited AI Powered features API integration for optional AI-powered features and processing.” source

• G

  Google LLC

  USA/Global

  Firebase Cloud Messaging (FCM)

  “Google, Inc. Firebase Cloud Messaging (FCM) Push notifications for applications with the Helpshift Android SDK.” source

• H

  hCaptcha

  USA

  Bot detection & Spam prevention

  “Intuition Machines, Inc. (hCaptcha) Bot detection & Spam prevention Bot detection and account protection against malicious activity.” source

• L

  Luzmo

  USA

  Customer facing Analytics

  “Luzmo NV Customer facing Analytics Provides customer-facing analytics dashboards and usage insights.” source

• M

  Mailgun

  USA

  Email Processing

  “Mailgun Technologies, Inc. Email Processing Processing engine for all incoming and outgoing support emails.” source

• M

  Meta Platforms, Inc.

  USA/Global

  Facebook & WhatsApp integration

  “Meta, Inc. Facebook & WhatsApp integration Integrations allowing Customers to interact with End-users via Facebook and WhatsApp.” source

• M

  Microsoft Corporation

  USA/Global

  Windows Push Notification Service (WNS)

  “Microsoft, Inc. Windows Push Notification Service (WNS) Push notifications for applications integrated with the Helpshift Windows SDK.” source

• O

  OpenAI

  USA

  AI Powered features

  “OpenAI, Inc. AI Powered features API integration for optional AI-powered features and processing.” source

• S

  Sigma Computing

  USA

  Customer facing Analytics

  “Sigma Computing Customer facing Analytics Data visualization and business intelligence for providing custom analytics reports.” source

• S

  Snowflake

  USA

  Data Warehouse

  “Snowflake, Inc. Data Warehouse Cloud-based data warehousing and analytics for robust storage and processing.” source

• T

  Twilio

  USA

  SMS Integration

  “Twilio, Inc. SMS Integration Allows Customers to interface with End-users via SMS.” source